"I phoned when the bags appeared and my first one was collected, whilst my wife waited for the second to arrive. I was told in an impolite manner to phone when the second one was also collected which I did and was told the bus would be on its way so we walked to the pick up point and stood waiting for 25 minutes until the bus arrived. I phoned after 20 minutes to ask what was going on and again got a short, impolite response with no hint of an apology.
When we finally got to the park I was given a general direction to walk in to find my car, in other parks there is a bus service to the car or they bring it to the office.
We eventually left the car park over an hour after our plane had landed, which for the money paid was absolutely disgraceful. I will not use this service again!!
I would suggest to others, please do not use this service, it's a disgrace!!!"
"Was brilliant service dropped us of within 10 minutes of arrival and then picked us up 10 minutes after we called to let them no we have arrived back in Glasgow. Car was perfect when we arrived.
"Well managed. No waiting about and drivers very polite and helpful"October 19, 2014
"Booked the day before I flew, good directions, found park no problem. Taken to Glasgow airport right away. Bus was waiting on return journey. Absolutely no problems, would recommend 5*****"October 9, 2014
"I am happy with the initial service of booking and arrivals to the facility. I also booked a full valet and am happy with the result. I am not at all happy with the service provided on my return from holiday. I followed the instructions, collected my luggage and phoned the number provided to be told the transport would arrive in approx 5 mins I reached the designated pick up point in a couple of minutes. There were other passengers from the same flight already waiting. After waitng for 15-20 mins some other passengers arrived they told us they had just missed the transport. I fail to see how they had when I had been there up to 20 mins and no transport had been. When the transport arrived it had passengers for a departing flight so it was obvious that the transport had waited to bring other passengers in rather than send an empty bus to pick up only from the airport. I feel that when there are passengers waiting at the airport after a full days travelling and have paid for this that the priority should be getting a bus there to pick them up promptly. To make matters worse when I eventually got to the parking facility and collected my keys I was told the row my car was in, in my case at the furthest point of the car park away from the office, so I was trawling up and down the row with suitcases and hand luggage looking for my car.
I suggest to improve you service you send a bus promptly to the airport to pick up arriving passengers and rotate the cars so that they are nearer to the office for passenger return.
I have used your service a couple of times and had been happy but this has changed my opinion I will NOT be using it again"
"Thought your service was very good and would defiantly use the service again when I am flying out of GLA. I only had one problem and that was finding the phone to call your office within the terminal. I ended up using my mobile (which was not a problem)."October 6, 2014
"Leaving the car and getting to the airport was very good. Getting back to the car was very different. Your advert makes great store of the fact that you are only 5-minutes from the airport so why did it take 20-minutes to come for us at 1.30 am on a freezing morning when the place was almost deserted. Totally unacceptable."October 6, 2014
"First time to ever use this service and as soon as we got in they where right there to take car very friendly staff only minutes to wait and right to air port driver was very friendly going and coming back. When we rang on way back they where already waiting outside. My sister left here case in airport so had to wait ages for case lol but the driver was great and when we phoned to got lift again he came right away and was so nice. All staff were really nice and friendly when we got back. Only thing I would say some reviews say they couldn't find bus stop but driver tells you when he drops you off as you get picked up same bit and it's so easy to get to. I will always use this car park as car was safe and staff where all friendly and helpfull."October 4, 2014
"Were really efficient, no problems going or returning, phoned when we were through baggage reclaim, bus was waiting when we reached the stand. Wwould certainly recommend flying scot."October 1, 2014
"The staff and all concerned with this trip were excellent"September 30, 2014
"Excellent service. Driver to airport very humorous."September 27, 2014
"This was the 1st time we have used airport parking and we were very impressed with the service. It was completely hassle free. We would definitely use again :)"September 23, 2014
"Friendly, quick and the transport was very clean too."September 16, 2014
"Very good friendly service"September 1, 2014
"I have used your facilities at Paisley on numerous occasions, always booking on-line, and have never had any reason to fault the service I have received. Whether I fly from Edinburgh or Glasgow in the future, I will have no hesitation in booking with Flying Scot."August 31, 2014
"Very impressed with this service, easy and efficient to use."July 28, 2014
"Excellent service. Regular shuttle takes approx 10 mns to airport. Freindly helpfull staff and would not hesitate to use again."July 16, 2014
"Fast friendly service at reception and pick ups. No complaints."July 10, 2014
"Efficient, friendly, secure. Convenient for eirport, prompt and quick mini-bus ride."June 24, 2014
"Very efficient service. Driver cheery and helpful. Would definitely use them again."June 19, 2014
"Excellent service as always
We have used Flying Scot many times and were pleased again with the speedy and efficient support"
"Excellent rapid service"December 6, 2013
"excellent service"November 29, 2013
"A good service and I will use again when flying from Glasgow"November 26, 2013
"Our only complaint was that upon arriving back and phoning for pickup we were just told to go to B2-5 and the first thing you see when walking out of the exit are yellow signs from B1-10 so we waited here for some time before realising that there were stands B1-5 to the slip road to the right and behind these ones. It should be made more clear that the ones as you come out of the exit are not the ones to wait at."November 12, 2013
"Excellent. Quick and efficient service. Picked up promptly from airport when flight landed early at 3am. Will definitely use again."October 26, 2013
"staff efficient, no delays at either end"October 10, 2013
"Great service. It was easy to find and didn't have to wait for bus to/from airport."September 29, 2013
"Very satisfied with Flying Scot, no problems at all."September 27, 2013
"I have used Flying Scot on several occasions over the last 3 years. They are easy to get to when you leave the M8 motorway. The service from Flying Scot has always been quick and efficient. I hope to use them again."September 25, 2013