"I had a great holiday it was very relaxing, which is good because Glasgow Direct Parking then caused me to be very stressed within one day of my return.
When I returned from holiday on Thursday 27th April I discovered that a member of the Glasgow Direct Parking staff had crashed my car. The staff on site were very nice and gave me details of the insurance company to contact. I went to work on the Friday with a car that had no back window, the back door caved in and no lock.
I contacted Boyd & Company and with their authorisation, I took my car to a company to get a quote for repairs. Then I had the hassle of trying to get a hire car from the insurance company. I had no joy so I went and paid for a hire car for myself for the weekend, because I live 15 miles from work and had no way of getting home. When the insurance company finally called me back at 4.55pm on Friday night they informed me that I wasn't entitiled to a hire car anyway.
On Monday, Boyd & Company organised for someone at Glasgow Direct Parking to pay for my hire car for the rest of the time I needed one and they sent me a cheque for the money I paid for the hire car for that first weekend.
So, in the end it all worked out fine, my point is this accident was not my fault - I wasn't even in the country at the time it happened. I had nothing but hassle from the moment I got off the plane until I got my car back.
The company didn't even refund me the money I paid for my parking for the week or for my inconvience, needless to say I will think twice before leaving my car while I am on holiday. In the long run it will be safer to take a taxi even if it does cost a fortune."
"the airport parking was great and our car was fine when we collected it which made the trip hassle free"May 15, 2007
"I was impressed with the service and efficiency of the online booking, staff, and value for money of Direct Parking at Glasgow airport."May 15, 2007
"VERY GOOD SERVICE WILL USE AGAIN AND RECOMMEND TO FRIENDS AND FAMILY"May 14, 2007
"The driver on our return journey was quite rude and unhelpful to another couple and his driving was reckless on the return journey."May 14, 2007
"I found the service excellent. On our return the bus met us at the airport very quickly.
staff were very friendly and helpful"
"We used Glasgow Direct Parking for the first time last month and were delighted with the service. Tranfers both ways were quick and easy with no fuss or bother. I would use this company again and highly recommend them. The price too was an added bonus."May 11, 2007
"Excellent service, very courteous people, I would recommend Glasgow Direct Parking to anyone flying from Glasgow airport."May 11, 2007
"excellent service easy to book and easy directions to car park ,swift and efficient service i was well pleased"May 9, 2007
"I found the service to be very slow and waited at the airport for about 25 mins - i felt this was quite long considering i seen 3 buses coming by for another company in the same time i waited for one bus."May 8, 2007
"This was a very cheap option for my week-long holiday. I bought a windsurf board while away, and the driver was very helpful in getting in the bus on my return trip.
The only reason I didn't rate it a 5 was the fact that the car park is quite a way from the airport."
"Located within 5 mins drive from the airport. Quick transfers and on the return, car is ready and located next to drop off site from shuttle bus."May 7, 2007
"Excellant prompt service, clean comfortable transport, close to airport.... overall will use the service again and recommend to others."May 5, 2007
"Excellent service, I especially like the way the courtesy bus dropped us off right next to our car and the car had the keys in the door so ready to go. No messing about!!"May 1, 2007
"Our dealings with your company went without a hitch, from the initial contact until the return. Both drivers were very courteous and informative about dropping off and pick up points. I wish to thank all personnel involved in the transaction. I travel four times a year and will be glad to use your company again."May 1, 2007
Good directions.Quickly to airport & quickly back.
10 paces to my car & key was in door.
HOWEVER, G.D.P.not happy YOU had '12' down as my time
of arrival & departure (not as I advised)
--- you should know how systems work."
"A helpful friendly welcome with efficient delivery and pickup. It was good to be delivered right beside the car."April 24, 2007
"The booking was good and on arival the transfer was quick and easy. On our return we were annoyed that the driver made no effort to assist us with our baggage and we were told to load it on the coach ouselves any place we could find other than that OK"April 24, 2007
"I found every aspect of your parking service to be excellent.The staff were very organised and courteous. The van took us without delay and wit for other passengers to the airport and also the same occurred when we were picked up."April 24, 2007
"Good value for money. Minibus used to transfer to/from airport is well past it's sell by date.
Otherwise an OK experience"
"Prompt efficient service, bus driver pleasant and amiable."April 23, 2007
"Very efficient service and very helpful and friendly staff"April 23, 2007
"Very efficient service - bus waiting to take us to airport on departure and arrival. Car ready when we arrived back. Very well priced."April 23, 2007
"Excelent service quick and efficient, not your problem but road up to your premises is a disgrace. pick up equally quick and efficient"April 21, 2007
"A very good service. The price was very competitive, the directions clear and accurate, and virtually no wait for transport back to the park when we arrived back from holiday. I will certainly use it again."April 19, 2007
"We were pleased with the service regarding car parking at
Glasgow. We were disappointed in the condition our car was returned to us. The inside was covered with dry mud. Just wondered where our car had been when the weather had been dry while we were away!!"
"Excellent service"April 19, 2007
"I have used Direct Parking several times and they provide a very efficient speedy service. I would like to see the provision for a car washing facility which would mean coming back to a clean car."April 18, 2007
"Great service.Waiting for you at airport 3 mins to car park.Would use again."April 17, 2007
"Was very happy with pre trip service which was quick, polite and effective. On the return trip my wife called a little early and the staff member was rather rude to her, telling her to call back, once at the appropriate meeting point. She did not appreciate the way she was spoken too.
The return journey was again very effecient."