"Excellent service. Very friendly staff. Thank you!"January 5, 2010
"Efficient service. Quick pick up from airport."January 4, 2010
"excellent service got my money back within 2 days holiday cancelled due to globespan"December 29, 2009
"Great Value, great location, used twice now and would recomend to friends. Good quick transport to/from airport."December 21, 2009
"On arrival we parked the car some distance from your entrance office.
We were told to wait with our luggage and we would be picked up.
After unloading our luggage and our 5 month old baby the bus was waiting for us which we thought was great.
We we landed at the airport and called the number on the card to arrange the pick up transfer.
We were told by the time we pick up our luggage the bus would be waiting for us outside.
We collected our luggage and went outside but there was no bus at the agreed pick up point.
We stood in minus temperatures for over 20 mins with a 5 month old baby.
We selected this parking because of the short transfer time of approx 5 mins.
Once the bus arrived we proceeded to the car park
The bus dropped the first lot of passengers at their selected row numbers.
We then proceeded on to what we thought was our selected row but the bus driver stopped at the main gate / office and told us we had to make our own way to our vehicles.
We thought this was appalling as we had a 5 month old
baby and luggage.
The driver told us to leave the luggage standing and go collect our vehicles then drove off.
We collected a £5.00 tip from our family members which we obviously did not hand the driver for this reason.
We then had to leave our wifes standing with luggage and our 5 month old baby until the cars were defrosted and could safely drive, we then drove to pick them up.
We were all disgusted at the return service and would therefore not recommend or use this service again."
"Direct parking has a very secure car park and is close to the airport, with frequent transport to the airport. you won,t find better"December 16, 2009
"Excellent - no problems whatsoever."December 1, 2009
"Outward carpark experience was fine. Return experience was not so good. Bus did not have Direct Parking name on side but had a makeshift sign stuck to front window which I and another couple failed to notice, which meant waiting for half an hour in atrocious weather while driver sat in bus. Situation only rectified when other couple phoned company again and was told the bus was in fact there."November 26, 2009
"This car park was very close to the airport and it was only a very short bus trip. The bus was waiting where I was told on the return journey. The staff were very helpful. Good value for money."November 20, 2009
"the journey out was long and protrACTED. The car in frount at the barrier seemed to take forever to get cleared to enter. We were quicker. However, we were on a tight timescale (and didn't realise that there transfer had been changed from the prebvious times) we stood and stood and stood in the freezing cold while the driver had his smoke before coming to collect us at out points of pick up. Thank Heaven it wasn't raining or we would all have been soaked. However, the pick up, and drop off the return home was excellent. The driver helped us all with our luggage and was most helpful .By being there on time etc. Not sure if I will use you again due to change of pick and drop of on outward journeys. Have not really found it a great experience since takeover of swift park."October 30, 2009
"NICE FRIENDLY GUY ON RECEPTION. BUS DRIVER ON TIME AND HELPFUL, HANDY TO AIRPORT AND SAFE CARPARK. WOULD USE AGAIN"October 26, 2009
"An excellent, trouble-free experience and can recommend Direct Parking at Glasgow Airport. Helpful bus driver picked us at our car, handled luggage and efficiently got us to the drop-off point. Return was just as simple - five minute wait at bus stop, driver dropped us off at car."October 25, 2009
"Great secure car park, close to the airport.
Bus runs to the airport at least every 20 minutes, or more often if required.
We will definately use this car park for our next holiday."
"Simple and easy to use. Courtious employees."October 25, 2009
"used tobe good not any more do not like the set up bus over crowded and very unorganised.Newcastle,spot on."October 20, 2009
"since last using this car park the system of drop off/pick up has changed - for the worse. Now have to wait for a certain time to be dropped off wheras before you were taken over to airport as and when you arrived.
Collection from airport this time was a shambles. Waited ages then when the bus finally arrived we were told we had to wait for another 30 mins as this was it's scheduled departure time - apparently there had been an earlier bus who hadnt seen fit to have a name/number on it or the driver to announce his arrival to the passengers waiting. Obviously people waiting at the correct stand with suitcases wasnt a big enough clue for the driver! All in all, a process that took us 20 minutes on the last visit took 1 hour 30 mins this time. After 20 hours travelling this just isnt good enough. When we complained to the driver he was rude and argumentative. Rest assured we wont be using them again."
"Did not use this car park as due to extremely poor instructions and directions could not find it in the pitch dark at 4.4oam. Ended up drivingaround for over an hour then using NCP at airport which cost us £59.20 on top of £28.95 already paid to Direct Parking"October 7, 2009
"The best I have used."October 2, 2009
"Excellent service. Very efficient 24 hours a day. Very short trip to airport on a comfortable bus. Driver kindly helped with bags."September 25, 2009
"Very satisfied with the service provided. No complaints."September 18, 2009
"Easy to find. Staff are efficient & friendly. Very convenient to the airport. On return, shuttle bus waiting & taken promptly to car park. The sun was even shining in a usually wet Scotland.
Thanks. i would use Direct Parking again"
"This was an excellent service. Plenty of space and a bus ready and waiting to take us the 4 minutes to the airport.
On return the bus was waiting at the stand outside the airport and quickly and efficiently got us back to our car. All the other customers appeared very satisfied."
"good service but would benefit from a 15 min bus service, rather than 20 min. Busy on bus from airport and luggage not put in boot in order. Meant that all cases had to be unloaded at each stop to get yours out."September 13, 2009
"The parking was faultless with the exception of the booking in through the gate. It would appear that some of the cars where not on the system, people didn't have their documents ready which resulted in a 15 minute delay for us at the gate. Very frustrating also for your staff who were very polite and helpful."September 8, 2009
"Very easy to find and the directions were spot on. Very friendly and bus was great."September 4, 2009
"The recent experience was better than my previous one a couple of weeks before."September 2, 2009
"Easy to find. Quick and easy access to Glasgow airport. Driver very helpful with baggage. Highly recommended."September 1, 2009
"everything went very smoothly and the receptionist's friendly greeting at 04:30 in the morning when we arrived was appreciated! The return worked well too."August 31, 2009
"bus leaves car park only every 20 minutes, they tell you to wait outside your car for pick up, there is no under cover shelter so they must expect you to arrive at the airport soaked if it is raining! On return I phoned and was told the bus would leave in 2 minutes, considering they are supposedly only 3 minutes away I cannot work out how it took 25 minutes for the bus to arrive! Would definately not use this company again."August 30, 2009
"We couldn't fault the drivers taking us to and from the airport (especially the guy on our way back as he was especially helpful to everyone) but the 'check-in' people were terrible. They added stress to the start of the holiday, through their inept handling of the pre-booked and pre-paid customers and the ones who just turned up on spec, and it was all totally unnecessary. They were also quite rude generally and I put this down to them being out of their depth with something that should be quite straightforward."August 30, 2009