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The Gatwick Valet Parking Company reviews

We strongly encourage our customers to give feedback and share their experience of parking at Gatwick. If you have used The Gatwick Valet Parking Company and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about The Gatwick Valet Parking Company

Showing 1 to 30 of 470 1 3 4 5 6 ...16
4

"The collection and delivery timings of the car were very good. However, there was little or no help with loading and unloading of our suitcases, which, as OAP’s, would have been appreciated."

February 15, 2019
5

"Excellent service would use again and will do so!"

February 11, 2019
5

"Fantastic professional service all round from initial booking to car collection. Highly recommended and will use again. Fast delivery, great UK drivers. 10/10"

February 10, 2019
5

"Great service and excellent communication. £4 to exit the car park was the only blemish as it wasn't made very clear prior to booking"

February 5, 2019
5

"Great experience. Seamless handover. Very helpful drivers. Thank you."

January 29, 2019
5

"Very impressed with their service. Very polite and helpful staff. Vehicle ready to collect and on time even though we returned early. We were running late going out due to traffic and they kept in touch telling us not to worry. Very calm and supportive. Will definitely use them again."

January 29, 2019
5

"Really great experience, no waiting around, very courteous driver. Will definitely recommend to friends."

December 13, 2018
5

"It was wonderful experience"

December 1, 2018
5

"Perfect. Very smooth very easy. The gentleman who met us for drop off and picking up was very polite and helpful. Would definately use them again."

November 30, 2018
4

"Great price effecient service. The only improvement would be telling the client the car park number as well as the level and colour. My first time using Gatwick for many years and the short stay car parks are not clearly numbered. I entered the first one, which is not the orange ground level one I needed."

November 30, 2018
5

"I think this is the easiest and most convenient airport parking I've ever used. No bussing around. simple drop off and pick up. Courteous staff. Excellent value. And all my CDs were still there! :-) No, seriously, I'll always use this company for future flights. Well done guys, doing a great job!"

November 19, 2018
5

"Great service, excellent timekeeping and easy instructions. Recommended."

November 17, 2018
3

"Actual distance from airport to car park could have been more specific and better communicated. Also would have been good to make it clear that £4 charge to exit the car park was not included in the fee! Would have chosen another company that had this £4 included in their fee."

November 14, 2018
4

"Will definitely use again, very efficient and friendly"

November 12, 2018
5

"Great service, very prompt service, and nice customer service. Would use again.."

November 8, 2018
5

"Very good service and a very good price. Thank you."

November 1, 2018
5

"Very good and prompt service."

October 17, 2018
5

"Very impressed, site was easy to use and I quickly found what I wanted. When I discovered I had made a mistake on dates a quick phone call to a very efficient lady soon sorted things out and issued a new voucher. The car was collected and delivered very quickly and all in all contributed to a great holiday and one of the best return journeys I have ever had. I would definitely recommended this site."

September 28, 2018
5

"Simply excellent service both at arrival and departure. I would not hesitate to recommend this parking provider."

September 20, 2018
5

"A great service, the driver was pulling up to the pick up point as we arrived and politely welcomed us, perfect end to a great holiday, thank you."

September 16, 2018
5

"Easy to use. Simple instructions. No problems at drop off. Pick up went smoothly as well. Waited for about 10 minutes at pick up point for our car to arrive. "

August 27, 2018
4

"Prompt service. Cheapest price at time of booking. Can't fault it."

August 26, 2018
2

"I would not use this service again. Their system is not very flexible. Our flight details were changed by the airline and we were required to turn up earlier. Despite ringing ahead with our new arrival time as instructed we had to wait over 30 minutes to have the car collected. The person collecting grumpily told us this was because we hadn't arrived at the booked time, but he was even late for the booked time. So what is the point of ringing ahead? The documentation says that the exit charge for the car park is £3.50, it was in fact £4. Not a big deal in terms of the money, but kind of indicates the level of service. Hanging around in a multi-storey car park waiting for your car isn't a great beginning or end to a holiday, there are cheaper and more pleasant ways of doing things."

August 17, 2018
4

"Had a bit of a wait on the outward journey, but only a short wait on our return. Will use this service again."

August 3, 2018
1

"I made an error with my booking times so I had to cancel my 1st booking and re book, just changing the times wasn't possible it seems. So after paying for 2 bookings I am still waiting for my refund 29 days later. Not good enough."

July 26, 2018
5

"Excellent service, fair price."

June 21, 2018
5

"Used for 3rd year in a row. Great price for collect/drop at airport. No issues with car. Certainly not agricultural ones!!! Give it a go...."

June 20, 2018
5

"Great service. "

June 18, 2018
5

"Very good service. I was running a little late and had a phone call 10 minutes after I was due to arrive to check all was OK. When I said that I planned to got to Premier Inn at Gatwick to drop off my suitcases first, the driver offered to meet me at Premier Inn. All very efficient. The driver gave me lots of useful advice, checked I had everything from the car. On return, I rang and was told the car would be there in about 30 minutes. It arrived in 10 minutes and the very friendly driver told me that if I was quick, I would avoid the exit fee as there was 10 minutes free parking. He was right. The only minor niggle was that the return driver parked our car in a disabled slot, taking up this slot unnecessarily."

June 14, 2018
5

"A little late arriving on drop off but not so much it was a problem, and they were waiting for us on arrival."

June 2, 2018