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The Gatwick Valet Parking Company reviews

Here are some comments that our customers have made about The Gatwick Valet Parking Company

Showing 31 to 60 of 446 ... 1 2 3 4 5 6 7 8 9 10 ...
5

"Smooth easy service to use n friendly customer service thank you"

November 1, 2017
5

"Very good service - worked like clockwork. Car collected and returned promptly."

October 31, 2017
5

"We were very happy with the service - clear instructions, timing of leaving the car and picking it up was minimal, all very convenient. The drivers were very polite and the price was very good too. Would definitely use the service again."

October 31, 2017
5

"punctual. great service. so much better than using long term car parks."

October 30, 2017
1

"We booked Valet Parking because of the convenient location next to the North Terminal at Gatwick. Check in at 5.30 am took ages because of the number of people booking in their cars and only 2 people to check them in (with questions which could have been asked during the online booking). On return, the heating controls had been altered in the car, the radio tuned to a different station and left on full blast, and because of a fault with the exit machines, we were queued for over 30 minutes in the car park. I have written twice to the company about these complaints and am still waiting for even an acknowledgement of receipt."

October 26, 2017
5

"Very satisfied service. Very good customer service. Very important to maintain this level of service considering some of the very concerning reports about some operatives in your industry!!"

October 25, 2017
5

"I would just like to say what great service we had from start to finish. Any queries were answered promptly and we were met as promised and the car delivered to the drop off point conveniently located to the airport arrivals. Staff were courteous and most helpful all the way through."

October 20, 2017
4

"Very efficient and friendly service. A slight wait when collecting the car on the way home but otherwise very satisfied."

October 18, 2017
5

"Great service, Thanks guys, I have never used a parking service before and was a bit wary, but you did everything you said you would"

October 17, 2017
4

"I used the Park and Go service and despite being cheaper than an 'off site on a bus' parking service, it actually worked seamlessly.
The driver was at the airport carpark as we drove in and on our return the driver arrived a minute after we did.
I'll be using them again!"

October 13, 2017
4

"All worked pretty well, a bit of a wait on return but nothing too bad."

October 11, 2017
5

"The whole experience went without a hitch from the booking process through to collection after our trip. They delivered exactly what they promised, great service."

October 9, 2017
5

"We were delighted with this Company. Everything went perfectly. We were met promptly at the Short Stay Car Park on the day we left for our holiday. On our return we phoned as soon as we collected our luggage and our car was waiting for us at the car park. We could not ask more & have already make another booking with them."

October 9, 2017
1

"I will never use this company again. Phoned to advise I was 15mins away from Gatwick. I was told where to park my car and that someone would be there to meet me. An hour later I was still waiting. I called every 10 mins to find out where the driver was. I was told they were held up in traffic. Strange I wasn't. It was a good job i always allow plenty of time before my flight, if not I would have missed the flight.

When I arrived back yesterday morning, I contacted the number at 6.35am, at I was told 15-20mins for the car to be returned to me. 45mins later no car, again calling every 10mins only to say they were caught up in traffic. When the car was delivered back to me in stunk of alcohol. Use at your peril"

October 7, 2017
2

"I was disappointed at having to pay for parking of 3.80 as I left the car park on top of the original charge. we were delayed by 20 mins while getting a coffee before reaching the car park, by which time the driver had left my vehicle with the key to get another one for some one else..."

October 6, 2017
1

"NIGHTMARE
We arrived at Gatwick and they were waiting for us, great start, but he did not have any record of our booking. After showing him our voucher he said don't worry I will take your details and all was well. On clearing customs at 1am we rang the number the man on the other end could not find our booking or our car. Give me 15 mins he said I will call you, no call so I rang him still could not find car or keys.Repeated this exercise twice more still no joy. 2am rang him and asked again said he was getting closer told him next call I make would be to the police. Then said he would be with us in 20 mins. So finally got car at 2.30am. NEVER AGAIN"

October 6, 2017
5

"Great drop off and pick up went without a hitch ! will use again"

October 4, 2017
2

"overall pretty good. but when we collected the rear number plate had come off and the guy had no explanation and wasn't bothered !"

October 4, 2017
4

"Bit of a delay beyond the advertised 10-15 mins on return but otherwise great value and very courteous pick up/return staff"

October 3, 2017
5

"Excellent service and the agent who met us was very helpful and informative. Will certainly use again."

October 3, 2017
5

"Park and Go were very efficient, everything was straightforward, no excess waiting, as I have found with other meet and greet companies!
Would definitely recommend, very pleased with the service"

September 30, 2017
5

"Fist time we have used park and go in fact our first valet parking they were very good we will definitely use them again"

September 29, 2017
5

"All as expected - no problems"

September 24, 2017
5

"Great service will certainly use again
And highly recommend"

September 24, 2017
5

"Excellent service Booked 9 months in advance for 10 days very good price departing Gatwick North terminal on 12th Sept. 2017. Car Pick up & return very good on time. Will definatley use again if price is good.

A Jones Farnborough"

September 23, 2017
5

"Extremely quick at returning car to us when we flew back to England. Great service again."

September 23, 2017
4

"Very well organised and reasonably pricede"

September 22, 2017
4

"All went smoothly apart from when we returned to pick up our car driver literally handed us our keys and ran off before we had time to inspect our vehicle or ask any questions which was not ideal!"

September 19, 2017
5

"Very good and easy"

September 19, 2017
5

"Excellent service, both drop off and pick up. We we departing at 8.30am on a Sunday morning which meant a 6.30am
Drop off, but no issues at all and the person was waiting for us when we arrived. Would definitely recommend and use again."

September 18, 2017