"Excellent value for money. Very helpful Customer service representatives.. a smooth easy trip!
"Gatwick Parking Express. Was a really efficient system."May 31, 2008
"Booking by internet was easy and we had absolutely no problems with parking and ticketing. The bus service was excellent. Will confidently use the Parking Express service again and recommend to family and friends."May 31, 2008
"No problems at all. Excellent."May 25, 2008
"The service was very convenient although our ticket wouldn't open the barrier to exit even though it didn't have the word "cashier" on it but the desk gave us a new ticket to exit. I have checked your prices recently for a possible new booking in September but the price didn't seem to be as competitive as the last few times I have used your service."May 19, 2008
"Excellent service. Speedy transfers, lovely drivers."May 16, 2008
"very pleased with it, easy access and did not have to wait too long for the bus.Good value for money."May 14, 2008
"Service was good --- The only problem is the space provided between the cars -- It is so tight that damage to your own car plus the cars beside your car could be damaged when opening and trying to get back into the car !!"May 13, 2008
"Very good service. The buses came quickly and the drivers were very helpful. Really helped to make our journey go smoothly. Effective online booking service too."May 12, 2008
"Quick, easy and cheap, for the second time, there will be a third. We Thankyou"May 6, 2008
"Easy to locate - in and out with no fuss - reasonable rate - would use again"May 1, 2008
"Booking was straightforward as usual.
I had to wait well over 10 minutes for a coach to G car park, on the return and this was promised.
Finally the car was not recognised on the way in, so I had to stop and go to customer services, further delaying the process. I have used your car park a few times before, but after this experience will have to rethink next time."
We, with my husband were using Gatwick Parking Express South several times and we are VERY, VERY
happy with this service.
We can with pleasure recommend this car Park
"This car park is very quick and convenient for the Gatwick South Terminal."April 21, 2008
"We were very pleased indeed, a close parking area to the airport and speedy transfer, we will definitely be using this service again."April 10, 2008
"Very convenient but one concern was that when booking on line there was no reference to long term parking option for north terminal which was the one we wanted.
You could state that the car park is fully booked or not available.
Another follow on is that no where does it state that you have to take all bags off bus and through busy south terminal to get on mono rail to north terminal. A bit more liason with buses and passangers would improve courtesy.
"Everything went fine. Bus came immediately both ways, only 5 mins from terminal, no problems at checkout - couldn't ask for any more really."March 30, 2008
"We didn't actually use parking in the end as our holiday to Kenya got cancelled. And although I phoned to cancel parking in February, it wasn't until my Barclaycard bill for March arrived and I realised I still had not been refunded and had to phone a 2nd time - but having said that I found the process of booking very easy, and the people on the phones very polite and helpful."March 26, 2008
"Parked easily and picked up a bus straight away. Bus was on hand at return and took us straight to the car. No problems, simple and easy to use without any fuss. I would definitely use this service again."March 10, 2008
"Not very happy at all. I arrived back at Gatwick to be told that I hadn't been booked for the days my receipt had on it. I was charged an extra day! I will be calling to complain and request that day back.
I use Gatwick alot but doubt I will be using your car park service again. This is the second occasion I have been charged when I've pre booked and allocated the correct dates."
"Easy to find. Easy to park. Efficient transfer. (Bus already waiting.)
On return hardly any waiting time and bus drop off at car was again efficient."
"Timely, easy and no problems to report. But you must make clear how we use our code number to enter and depart the car park when we have prepaid. This is not made sufficiently clear, particularly as we were issued with a ticket as we entered the car park. Of our entire group, no one was sure whether we needed to collect another ticket, depart through a special lane or what would happen when we tried to exit. This uncertianty would be unecessary if it was made clear at the time of booking, what we would expect as we arrived and left."February 25, 2008
"I would reccomend using these parking facillities,it was quick,clean,efficient with friendly and helpful staff - Even at 4.00am!
Just ensure you input the correct exit times as if (Like me.)you input the incorrect times you will incurr an extra charge."
"Overall a good experience. No trouble finding the car park, waited less than a minute for a bus and we were very close to the airport.
Our only problem was that I 'forgot' to make a note of where the car was parked and subsequently when we returned (at night and in the dark) we had some trouble finding it!! Not a fault of the car park though. No trouble other than that."
"Excellent experience. We arrived and were directed to the current area. The ticket is brilliant as it has space to put the location of the car space on it to help you find the car on return. The courtesy bus was there promptly at both ends of the journey. We were able to be on the road within an hour of landing, and that included the baggage collection."February 19, 2008
"Pre-booked very quick, very easy, well sign posted. Very good service."February 19, 2008
"The instructions for getting in and out of the Car Park were slightly inaccurate.They stated that on exit the voucher provided as part of the confirmation email was to be handed in at the cash desk when in fact all I had to do was put the entry ticket into the machine.This aside the service,price and convenience for the South Terminal are excellent."February 18, 2008
"Excellent service. Short coach transfer and at a good price."February 18, 2008
Drive from Birmingham to parking of car - couldn't have been easier.
Spot on instructions , speedy transit to terminal...
waited 10 minutes upon return for bus, card to exit car park so no hassle.....
couldn't have been better.
Will use again -first time flyer from gatwick and well impressed."
"THis is the second time we have used this car park, and have never had any trouble. This year we left our car for three weeks, and when we got back we had a flat battery, the bus driver phoned in for us, and within two minutes a break down man arived and duly got us going again. We will use this car park again without any qualms."February 13, 2008