"Meteor Parking services were thoroughly efficient and well mannered. The level of service was first class, and the ease at which I recovered my vehicle, enhanced my holiday. I will not hesitate use Meteor's services again, when I next depart from gatwick Airport."June 11, 2008
"Fantastic service with a smile - even at 5.15 in the morning!! Very prompt, faultless operation."June 10, 2008
"I chose a meet and greet service with Meteor. I arrived outside the agreed times on both my outward and homeward journey. Meteor were extremely flexible and polite and were able to accomodate me and did not keep me waiting.
I am more than happy to reccomend them as a preferred choice for Gatwick meet and greet parking."
"Excellent service all round. The increased cost over standard parking is well worth it. We were met as we arrivced and the return was equally as impressive."May 28, 2008
"The meet and greet team were on both the out & inbound very prompt (in fact on the outbound) the chap was there before I got to the airport. There were polite and courteous and I have no negative views on the service."May 20, 2008
"We were 30 minutes early and the service was quick and efficient. No problems getting our car. We definitelyuse this service again"May 17, 2008
"3rd or 4th time I've used them and excellent as always. We were slightly early arriving at Gatwick outbound and slightly late coming back so had to wait a few minutes but compared with the bus and then finding the car then driving back to the airport it's no contest."May 5, 2008
"er....fine!"May 2, 2008
"The company were very good they were there on time when we arrived and with us within 10 mins on our return so I was very pleased and would not hesitate to use them again."April 28, 2008
"Used your company anumber of times. Always a propmpt good and friendly service. Always recommend you having tried a number of not so good operations in Gatwick"April 26, 2008
"Having used Meteor before on a very busy Xmas Eve and been v impressed with the efficient service we decided to use them again for Easter break.
We dropped the car off with no probs but unfortunately for us having checked in we were later told that our flight was cancelled and with 4 hour queues at the ticket desks we decided to go home. We collected our car and the rep assured us that we could certainly get some kind of part refund or credit note towards the next visit. However when we re booked a few days later when the airline finally managed to get us on a new flight we were informed that we would be charged the full weeks amount despite only having spent a few hours in the car park. We were then charged for another week as per the new booking. It just added to our general misery of having missed two days of our 7 day holiday.
I understand sometimes this kind of unavoidable situation arises and im sure it's all in the small print but it would have been courteous to receive a phone calling saying "sorry but this is how it is" or similar.
Anyway i shall be looking elsewhere next time and certainly asking what the outcome will be for charging against cancelled flights etc."
"I park at Gatwick on a regular basis for both business and pleasure and I was very impressed with the very efficient service provided by Meteor. I will certainly use them again."April 15, 2008
"Excellent"April 14, 2008
"The service is certainly OK. They are there to meet you and return wihin a few minutes.
Their valeting servce was 1st class; the pleasant deodorant lingered for days in the car."
"Meteor provided a very friendly service. We drove in to Gatwick, the rep was there within minutes and on our return he was waiting as we exited the terminal doors - because we didnt have any baggage in the hold, that was 15 minutes from landing to driving off - brilliant!"March 21, 2008
"Smooth efficient service, couldn't have asked for a better pick up or drop off"March 12, 2008
"Excellent service"February 29, 2008
"Overall very good but disappointed to find muddy footprints in the well of the rear seats on return."February 27, 2008
"Usual excellent service thanks."February 25, 2008
"Excellent service. Driver was there to meet us on departure. We waited only 5 minutes when we returned despite the airport being extremely busy. Very good value."February 24, 2008
"Phoned as I came off the M23 and they said they would be at Gatwick North in 10 mins and they were. On return phoned as I left the baggage hall and again they said they would have the car outside in 10 mins and they did. Performed to spec. Excellent."February 22, 2008
"Meteor were very efficient. An attendant was waiting for us on arrival, even though we arrived 45 mins earlier than booked. The meeting point was right outside departures. On return the car was delivered to the same spot within 3 mins. The attendants were very curteous & clear in their instructions. It made the whole journey which had unsocialable travel times a lot easier - would definitely use Meteor again."February 7, 2008
"Information recieved was clear directions easy to follow. No waiting about at drop off and accurate time given for delivery of vehicle at pick up 5 to 10min wait. All staff very helpful and friendly"January 29, 2008
"Used for first time Dec 2007 - first of many ! Wondeful service.
Called 10 mins before arrival at Gatwick and were met as arranged without delay. On return (6 weeks later) 24/01/2008 - phoned after Customs Clearance and car arrived at pick up point at the same time we did ! Marvellous and cost effective."
"Excellent service, thank you. Have used Meteor twice now and can't fault them. Especially as the car wouldn't start this time."January 23, 2008
"The service is great - my arrival at the airport was a very smooth operator and the driver collecting my car was smartly dressed, polite and gave me confidence in handing over my car. On arrival back at the airport I telephoned to have the car brought around and it was punctual and again, a smooth hand-over. This is the third or fourth time I have used the service and will definately use it again and recommend it to others. Thanks"January 21, 2008
"Excellent service, staff were polite and punctual. Will certainly use you for future trips and have recommended you to four colleagues already.
"Great service on departure and arrival. no problems at all, even arriving at 1.30 in the morning!"January 8, 2008
"Hi, we where more than satisfiedwith your services at gatwick and would like to take this oppurtunity to not only thank you but also praise your staff on the ground for being so proffesional and polite. overall you have a great service and we would not hessitate to use you again, please keep up the good service for the benefit of all that travel. Thanks"January 7, 2008
"I would like to express my disappointment in the lack of a customer focused approach of a male member of staff at Meteor meet and greet services on phone number 08702 420134 between 0615hrs and 0645hrs on 21st December 2007. I called the aforementioned number as instructed, whereupon I was answered by an individual whom displayed a tone of voice which I interpreted to be of an unhelpful and ill natured manner when I announced details of my name,flight departure number and confirmation voucher details upon approaching Gatwick Airport. He insisted on telling me that there was no record of myself having booked any parking services with meteor and appeared to cancel our conversation. I called back the same number and after what appeared to be an eternity, he picked up the phone, again denied that there was any record of a booking made by myself and again terminated our conversation. I rang again in desperation and this time I was answered by another male whom this time confirmed that there were details of the booking and apologised for not having located my details.
Eventually, the booking was located but my complaint is with the attitude of the individual whom I found to be rude and unhelpful and could do with a refresher course in handling people and in how to represent meteor parking services."