"I Travel a Lot and i also using a Lots of car parks providers but this was my first time I booked with park& go and unfortunately the last time !
I left my car for a week in a very good condition but get back my car with a massive crack 30 centimetres long on my windscreen!!! In the car park was dark so I didn’t see it until I left the car park . The driver didn’t tell me about it!!!!
How can you be so unprofessional and give me my car back with such a damage without even telling me ?!
Just to clarify it’s not from the little stone , someone dropped something or just laid down!
I made a complaint and been told this is not their problem!!!!!
So Its look like I paid them to damage my car???!!!
I won’t leave this case just like this because this is unacceptable!"
"Cheapest deal available at time of booking. Clear instructions but staff at drop-off could have been from anywhere and the receipt card gave name and telephone number of a completely different company. Our return flight landed about an hour late. Phoned given number after collecting baggage and told that car would be at pick-up point in 25-30 minutes. It was more like 35-40 minutes by which time it was after 1:00 am. To be honest the point of using valet parking is that it is should be quicker than getting the bus out to a long stay car park. I don't think it was quicker in this instance and as it only took 10 minutes to get from the baggage drop to the pick-up point having to hang around a further 20 minutes or more is disappointing."October 13, 2017
"Little wait(10-15 min) on return but is ok"October 12, 2017
"Extremely impressed with the service - so easy and hassle free.
Will definitely use park and go again"
"A good overall service, very reasonably priced. Advanced information on meeting/drop off location and entrance ticket retention would have avoided unecessaru delay on our outward journey. However, greeting on our return was courteous, timely and error free. Would use again."October 9, 2017
"When I dropped the car off I made a school boy error. I forgot to take a picture of my mileage and petrol level, however I am confident and discussed that somebody has been either running around in my car or they had driven at least 70 miles to park it up.
The car looked like it had been parked or rallied in a muddy field.
CHECK YOUR MILEAGE before you leave the car."
"Very pleased with this service, no waiting times and car was in perfect condition when dropped back to me.
will be using again, thank you"
"Had really quick pick ups and drops off. Thank you"October 4, 2017
"Very efficient service."October 3, 2017
"Was a good service although 20 min delay in the car arriving when we got back to LGW. Otherwise well priced"September 28, 2017
"Great service! Very slick, will use these guys again. Many thanks"September 27, 2017
"No problems. It all worked as it was meant to."September 26, 2017
"1. the information in the paper was not enough. I.e. it should be stated that go to (short stay parking" not "short stay , meet and greet" as there is no meet and greet sign.
2. he method of "calling " you , fifteen minutes before arriving is wrong. you should know manage where to stop in advance, no need to call. assume there is battery dead, or someone has no top up charge, also danger of driving when I drive and have to call,... there should simply be an office there for communication.
I prefer Stanstead model
3. when you arrive, again you do not know who is who, and where to see the assistant"
"Fantastic service. Will use in future."September 25, 2017
"Drop off went smoothly but we had to wait over 50 minutes for the car on our return. I feel that this is unacceptable."September 19, 2017
"No dramas, just did what they advertised - a welcome change"September 14, 2017
"USED LG PARKING A NUMBER OF TIMES AND ALWAYS GREAT SERVICE ON TIME AND RELIABLE."September 11, 2017
"TERRIBLE! will never use again. Bad service and after a long wait, the guy didn't even pay for parking so we were stack at the barriers and had to pay £4 !!! Not happy"September 7, 2017
"Arrival was excellent but on pick up we did have to wait quite some time for our car"September 7, 2017
"Excellent service. We dropped off our car with no hassles in the short stay car park. When we arrived home to collect our car it was delivered to us in good time. Thanks."September 4, 2017
"Good customer service flexible and prompt . Polite staff and easy to follow instructions. Due to my wife having a broken foot we stayed up the night before we travelled and changed our drop off point. They came and picked the car up at the premier inn which made it easier for us. Nice friendly staff"September 2, 2017
"I am not sure if it is worth paying the extra money for 'meet and greet' with this company as it would have been quicker and cheaper to drop/ collect the car from any of the other long stay car parks.
On the way out we had to wait for quite a while to get somebody to collect the car. Not ideal when you are in a rush to get a flight. The car park was extremely busy and there was nowhere to park the car while waiting for one of your staff.
On the way back I still had to wait for 27 minutes to have it delivered.
As a regular flyer, I think I'd pay the extra money for a different meet and greet company, or pay less and leave the car in the long stay car park."
"Collection was prompt, checked car over, paperwork done, bye bye car, hello holiday.
On return, we called as requested. Waited for about 25 minutes for the car, it arrives, quick check round and find a dent in my passenger door near the handle that I'm pretty sure wasn't there when we arrived. Looks like another car door has hit it."
"Excellent service. No problems at drop-off or pick-up."August 23, 2017
"Prompt, and condition of car was fine."August 15, 2017
"great freindly service. would certainly recommend."August 15, 2017
"I was very happy with the service I received, especially since I rang 40 minutes ahead of scheduled time. I expected to be told to wait but the company met me earlier and I got longer to check in at the airport. Meeting me also seemed smooth and efficient."July 31, 2017
"Excellent service. The drivers on both occasions were in the right place at the right time. We did not have to wait.I would recommend & will be using again in the future."July 31, 2017
"Good price Good service
"Very good. Speedy and no issues. Will use you again thank you"July 25, 2017