"Very good service. Arrival/departure at start of holiday especially efficient. Rather a long wait at Gatwick for pick up. I appreciate that you cannot have minibuses sitting waiting for long periods and that flights can be delayed but as it was 1.30 a.m. perhaps there could have been an internet check on flight e.t.a. and the buses could have been on their way a little earlier.
This is just a suggestion for improvement. I would certainly use you again.
"No problems. Regular user of this car park."April 16, 2007
"This is the third time I have used Cophall Farm car park and have no intention of using any other. The charges are more than reasonable and the service to and from the airport is excellent. Pleasant, helpful staff round off an excellent package!"April 16, 2007
"Excellent service - speedy pick up and drop off and the car was secure. Cheap too. What more could you ask for?"April 16, 2007
"Very easy to find and prompt transfers to and from airport. All staff were helpful and friendly. Would definately use them again."April 16, 2007
"My experience of Cophall Farm was excellent. The service was prompt, efficient and friendly, and I will happily use them again."April 16, 2007
"Always good - we feel confident in using this company, though we did have to wait longer than ever before to be picked up at Gatwick on our return (20-25 mins). Otherwise they are very efficient and pleasant to deal with - we also feel that they do look after our car!"April 15, 2007
"Highly recommended. A very quick and easy check-in followed by an immediate mini bus transfer directly to Gatwick North Terminal. I think the overall check-in and transfer time was only about 10 minutes, far less than using the Gatwick long stay car park, and a lot less hassle."April 12, 2007
"Not the easiest carpark to find but the staff were fast, efficient and friendly."April 12, 2007
"Highly recommended!! Extremely fast and efficient transfers to and from airport and very friendly staff."April 11, 2007
"I chose this car park for a 16 day stay as it was the cheapest one with full security, but I also found it the best I have used so far of many, due to speed and ease of check in/out and also the shuttle had me waiting around for all of perhaps 1 minute each time!"April 11, 2007
"Couldn't fault the service al all. have used them several times before and never had any trouble."April 10, 2007
"overall very good and would use again.The only downside was having to wait 10 mins for a transfer back, but otherwise the service was very efficient, courteous, friendly and the price was good!!"April 10, 2007
"Pretty good overall; cheerful driver and reasonably quick pick-up after arrival"April 10, 2007
"Good, friendly service and as close to the airport as advertised. Very efficient in dropping us off at the airport, though had to wait 15-20 minutes for our pick up on return, which was ok though a little inconvenient. Would return again."April 10, 2007
"Very efficient, no delays with collection of own vehicle.
1st class service standards."
"My first experience with this operator, yet the best service ever, when we arrived back in U.K. we did as instructed and waited until clearing customs with our luggage, phoned and when we got to the pick-up point the vehicle arrived almost immediately. !0out of 10"April 10, 2007
"Friendly and efficient. Will use again"April 10, 2007
"All very smooth.
But it was not 5 stars as there is a problem with the web site. It would not let me enter our flight number: "ClickAir 1038" as the space was too small. When we rang to be collected we were told we hadn't supplied a flight number, so they were not expecting us! Please fix web site or ask us if you don't have a return flight number for a customer."
"I found the staff and sevice extremely efficient. There was a bus waiting to take me to the airport as soon as i arrived at the car park and i didn't even have to lift my own bags onh the bus."April 9, 2007
"Very well organised. Pleasant and helpful staff. Drop off and pick up worked extremely well. This is the best parking service we have ever used and we will certainly recommend."April 8, 2007
"We were greeted by very pleasent and helpful staff and did not have to wait for minibus to take us to the airport.
On return, driver was waiting for us, so no hanging around.
Both drivers made us all feel at ease.
Best service yet!!
Will most certainly use and recommend CHF parking in the future"
"Friendly and efficient. Just had to wait a bit longer than expected to get picked up from airport on return."April 8, 2007
"I was initially attracted by their very cheapest price but the level of service was excellent. We arrived and were immediately taken to the airport without any fuss or bother. Coming back I just rang them when we arrived and they were ready and waiting. I would definitely recommend!"April 8, 2007
"I was very impressed with the service.
A very smooth and efficient service, with hardly any waiting around.
I would definately use Cophall Farm Parking again and recommend it to friends and family.
Extremely good value for money."
"Excellent choice, very convenient and no problems with transport at either end of the travel."April 8, 2007
"Booking was easy, so was finding the location, getting to the airport was fine and the information given about how to contact them on my return was good.
My only comment was on the pick up on returning to the UK, at the time of my return there were a few others who had used CFP and we all were waiting at the designated pick up point, but the vehicles used to collect people (mini buses) could not take all the people waiting.
I'm not sure if people who had not booked or booked later than those who had booked a pick up, were taken out of rotation, even though they say they have strict pick up policy.
a) if they have large numbers to pick up they should have a large vehicle, b) if they have a strict pick up policy they should stick to it and state that on the card they give out re return instructions, also the drivers need to announce who they have come to pick up more clearly, as they seemed to just take anyone who pushed their way to the front of the queue.
But being the cheapest, you have to accept that there will be a price to pay for it."
"Just returned from our holiday (May 2007).Cophall Farm parking was an excellent experience for us.Professional staff were very helpful and the car was ready at the reception on our return.All in all,i could not find fault with this service,`top marks`- will certainly use again."April 5, 2007
"Cophall Farm Parking was excellent, though further away than I thought, which was an issue on arrival because we had not allowed enough time during rush hour to go back on to the motorway."April 4, 2007
"What a fantastic service. We were at the airport within 15 minutes of arriving at Cophall Farm Parking. Staff are friendly and efficient. When we arrived back the bus was waiting to transfer us back to our car. Very easy will DEFINITELY use again as this was the best airport parking we have ever used."April 4, 2007