"In spite of phoning them in advance to say we were leaving home and would be at the airport in 30 mins. there was no one to meet us. After 15 mins. we phoned them again and they sent someone who said the night staff changeover had not passed on the info.to the day shift. Not very efficient way to run a business!!
However, return was excellent, only had a very short wait."
"Meet & Greet - Excellent service, quick and efficient. Made it very easy when travelling with children not to have to bother with courtesy buses etc."June 19, 2012
"I booked Cophall Farm via the agents FHR. When arriving at Gatwick I rang Cophall Farm but they had not received details from FHR. Nonetheless a very courteous Cophall Farm representative met us at the airport, saw that we had paperwork from our online booking and took the car nonetheless. they also rang us shortly after to let us know they would sort our any problems with FHR. They met us punctually on our return having sirted out FHR and again, a very promt and courteous representative retuerned our car to us. In future I would certainly us Cophall farm but go direct to them to book."June 18, 2012
"A totally easy set up no problems, staff both on the phone and in person a credit WELLDONE. ps if you find a rear off side mudflap for our galaxy please send it back it was on the car when we left it : ) THANK YOU"June 13, 2012
"We found Cophall Farm Meet and Greet to be a very efficient, quick and professional service. This is the first time we have used meet and greet and we would definitely use their service again and have no hesitation in recommending them to friends and family. It really takes the stress out of parking the car both on arrival and departure, especially after long hall flights when you just want to get in the car and drive home! Thanks for a great service."May 17, 2012
"Good prompt service would use again."May 8, 2012
"Very good service, quick and reliable."May 4, 2012
"Excellent!! We ended up being nearly an hour early on departure and thought we would have to wait...BUT meet and greet was there in no time...EXCELLENT and polite, professional service"April 17, 2012
"Your man was very easy to see on arrival at the drop off point. I arrived exactly 20 mins after phoning but was told he had been waiting for us. On return we phoned on getting our bags and then had a short wait for our car to arrive.
A very good service making travelling from Gatwick painless, thank you."
"As ever a great service and very useful - many thanks."March 20, 2012
"We started using the meet and greet service and have not regretted it. Cophall Farm pick your car up, there instructions on how to get to the 'car lane'. Though I could not find one of the instructions on which lane I needed to use and went into the lane for the airport, but the Meet and Greet person, was on the other side and I still managed to get my car picked up. It is great because you don't have to wait for buses to pick you up, they collect your car and you just go into the airport. When you arrive back you phone them when you have collected your luggage, which we do at the carousel and when we get outside within minutes, depending on the traffic obviously, they arrive with your car, there is not much hanging around and it is stress free. We will always use this now, it is the best way and is so easy to use. Thanks Gatwick a great facility.
"Excellent service, really happy with both drop off and collect drivers."March 11, 2012
"We were a bit slow phoning Cophall Farm but they were still there within 15mins. So easy with courteous staff. Thanks Cophall Farm."February 24, 2012
"Everything worked like clockwork. Very satisfied."February 20, 2012
"Absolutely Awful. On arrival we rang at the recommended point and we still had to wait a full 15 minutes for someone to show up - had to chase up to see what was going on. On the return home I rang as soon as we got our bags and it took over 40 minutes for the car to come from this point. We were waiting in the freezing cold for over 30 minutes. On chasing up was informed that they had brought the wrong car down which is an incredible error. Cannot possibly recommend them - the courtesy bus to long stay car park would have been quicker. All my previous experiences of Meet and Greet have done exactly that, so don't know why Cophall can't achieve this."February 5, 2012
"Very slick service, both at drop off and pick up.......no waiting around.
"Have used this service 3/4 times now and would not go back to remote parking by choice"December 8, 2011
"Smooth and efficient service, extremely good value - I booked a meet and greet, but I got the time wrong on the outward travel. It was only when Cophall Farm phoned to confirm the night before (as they do with all their bookings) that I realised. They couldn't accommodate the correct time as all the drivers were allocated, so we drove to the parking site and used the bus transfer. It only added 15 mins onto our total journey, as the buses go on demand - no waiting for them to fill up. And then top marks for great customer service - they told me I would get a £10 refund for not using the meet and greet! My mistake, but I still got a refund - fabulous! I would highly recommend them."November 29, 2011
"Unfortunately the car change we logged with Airport Parking Shop hadn't been passed on to Cophall.
They were waiting for a blue mini and we were in a green mazda!
However, - soon sorted and an excellent service, only had to wait literally 2 minutes outside the terminal."
"Excellent service. Were waiting for us when we arrived at the airport and the same on our return. Couldn't fault them excellent service."November 23, 2011
"Worked very smoothly at both ends of our holiday, will definitely use again."October 30, 2011
"This was a very good service. The inline booking was simple; the phone receptionist was clear and brief; the pick up person wore a distinctive jacket and held a distinctive millboard to recognise her by; the key receipt ticket was a good idea and clearly written; the drop off person was quick and efficient."August 30, 2011
"Great. Used their meet and greet service and no delay dropping off or picking up the car, and cheaper than the competition. I'd use Cophall Farm again next time."August 30, 2011
"Cophall Farm Meet and greet are a very reliable and professional service. The drop off procedure is a painless process where you arrive a the departure drop down point, take out you cases and hand the keys over, and on your return, you just call them once you clear customs and your car is waiting for you, allowing you to load and go. I would recommend them to anyone"March 22, 2010
"Excellent. We have used Cophall Farm several times and they are always prompt and efficient. The last time they were already waiting outside when we rang. I cannot rate them too highly."March 17, 2009
"Having a disabled wheelchair depandant son, I decided to use Meet & Greet services at Gatwick Airport. I chose Cophall Park. They were brilliant. One quick phone call just before arrival at Gatwick, and they were waiting for me. On Return, after collecting baggage, another quick phone call, We walked to pick up point, and within 5 minutes my car was returned. All I Can say is a massive thanks to everyone concerned, and I look forward to next year when I shall once again be using "Meet & Greet, Its so neat, it makes the holiday complete!!!"
Many Many thanks
Allan Gasson & Family"
"Excellent service. Prompt - no waiting around at all, which is just what you want on arrival back after a 9 hour flight at 6 a.m.! Will definately use them again."March 1, 2009
"Entirely satisfied"November 18, 2008
"The sevice was excellent, we arrived 30 mins early and found out it was before the person started their shift, so instead the Manager came out to collect our car instead of having to wait 30 minutes.
Coming home we were delayed 3.5 hours and got through at 1am, again no issues, we called once we had our bags and waited outside for 5 minutes and the car arrived in the same condition we left it. Excellent service, could not fault it in anyway and would definitely use it again."
"With a 4 month old baby we thought we would try meet and greet....and glad we did. Good communication from the company who phoned the night before we left to confirm the details. We called when we got on the M27 and the representative was waiting for us to pick up the car. On our return we called as directed and had to wait about 35mins for the car to arrive at the pick up point, which I thought was reasonable but a bit longer than they stated. I would use the service again and would recommend it :)"October 16, 2008