"Not having used a car parking service before,I was pleasantly surprised. In just a matter of minutes, we had unloaded the car, handed in the keys and were already on the way to the terminal. The return was equally as efficient; a bus drew up as we arrived and after a short journey, my car keys were handed over immediately and the car was waiting a few seconds away, right by the exit. Airparks provided a fast,friendly and efficient service and I would definitely recommend the service and use them again."August 8, 2008
"I think the website is very confusing as I had originally booked Purple parking and somehow when I went on line to get the directions I ended up with APH's which meant unbeknown to me I arrived at the wrong car park and ended up paying twice. I was advised by the staff at APH that this happened qhite a few times. I ended up having to pay twice as I did not have time to find the correct parking I had already paid for."July 29, 2008
"It was perfect - clean, safe, efficient - the drivers could be a little kinder/nicer but it saved me money on a tip."July 28, 2008
"Easy to use, convenient bus transfers. Very good."July 28, 2008
"We have used this car park previously. It appeared to us to have been up-graded - possibly by the new owners? - with a name change that threw us a little initially. However the BCP name was in evidence to re-assure us. Getting the bus back from the North Terminal was facilitated by the driver of an NCP Long Term car park driver who kindly directed us to the correct bus stop as we had been unable to identify it ourselves. Our car was ready for us, but was a little dustier than expected and had a bird-dropping on the side that had not been there when we brought the car in."July 25, 2008
"Easy on-line booking. Clear directions. Very quick and efficiently dealt with on arriving at the car park. Bus transfer worked very well. On our return after our holiday the wait for the bus was minimal and it took only minutes to get the keys to our car; we were on our way in less than five minutes."July 9, 2008
"Service was overall very good. Except for the directions. We were 4 people in the car trying to follow directions and we got lost. There are 2 villages called Charlwood in the area. We tried the number quoted for last minutes directions but only got an answering machine."July 8, 2008
"Very good service - came out of airport and a bus was there (a welcome relief after being delayed for more than 1 hour in baggage reclaim!!). Staff very friendly. Will use again."July 8, 2008
"I have no experience of other car parks so I can't make a comparison! However, I will certainly use it next time I travel from Gatwick."July 8, 2008
"Great! An easy experience! Will use again!"July 8, 2008
"Parking was fine easy to find and no problems with the car. The car was ready as agreed. The only prolem was on finding the bus stand. OK the info was on the ticket but we didnt look at that untill after we found the bus stand. A sign on the stand would be a big help especially when you are tired and needing home"July 3, 2008
"A "little" way off the beaten track, but friendly staff, good rates and efficient handling means I'd use them again"June 30, 2008
"Excellant - booking in and departure were smooth, efficient and quick. Cant see how it could have been improved upon."June 30, 2008
"We thought the whole experience of parking at Purple Parking and being transferred to the airport was excellent. staff were very helpful and everything was very well organised. we parked, checked in and boarded the transfer coach with no problem, arrived at airport within plenty of time. the return journey was also excellent with no problems. will definately use Purple Parking again. thank you all for your help."June 24, 2008
"Very good price, compared with others. They park the car, drive you to the airport and back, and then have your car waiting for you when you return. I thought it was a very good service."June 23, 2008
"Well it is a better alternative than a cab, cheaper. It is a very good service all round. Only minor niggles are as you leave customs at the airport bus stop 13 is not shown until you reach lower levels. Also signposting to find the carpark from the M23 would be useful."June 20, 2008
"Thanks for exellent service I will recomend you to others"June 18, 2008
"The service was excellent. Staff was helpful. Pickup frequency was good."June 15, 2008
"The service provided by Airparks was great. Booking was easy (and a reasonable price), the place was no problem to find and not far away from the airport. Checking in was quick and smooth, as was the bus transfer to the airport. We arrived back at a busy time but still we didn't have to wait very long to get the keys to our car."June 13, 2008
"I found the Airport parking shop very efficient and easy to use. You found me a very reasonably priced car parking deal. You sent comprehensive instructions on how to find the place, and there was a simple 3 minute checking in procedure on arrival, and similar on my return.
The staff there were courteous and helpful, and the shuttle service to the airport was quick and easy.....only had to wait approx 5 mins on outward and return journeys.
I would certainly use your services again"
"Very efficient service both at departure and then arrival back home. I would point out though that the instructions on the confirmation email need up dating - you just get on the bus with no need to telephone. In any case the telephone number given is no longer valid."June 9, 2008
"Not the closest to the airport but only a 10 minute coach ride and easily the cheapest I could find. The ride on both our outward and return journeys was on time without much waiting around. Seems a secure and reliable service and if price is your biggest decision then I would have no problem in recommending this service, the only difference from the others I have used is the extra 5 minute coach journey. 1 downside, our car wasn't ready when we returned but we waited less than 5 minutes for them to bring it right to us."June 2, 2008
"Hi, On the whole - reasonable but not great. The distance from the airport was a problem. The car check-in and the bus trip from car park to airport were very time-consuming. The return trip and vehicle collection were handled better. Regards, Jon Gathercole."June 1, 2008
"Only had to wait a max 10 minutes for bus both to and from main airport. Dropping of and collecting car was clear and quick. Airparks could however improve bus stop signs (or actual have some!) at the main airport bus stop for the return trip to the car park. However the instructions on the return ticket meant that we were actually waiting in the right place."May 31, 2008
"Very efficient service on entering and leaving the car park. However, I was glad to be one of the first off the very crowded bus as I would imagine a reasonable waiting time."May 29, 2008
"THank you for the excellent service that we received from BCP Car Parking. The staff gave us an excellent service and in great detail to us of where to drop off our car and keys. What to expect on our returm to Gatwick.
The driver of the bus was very pleasant and a careful driver.
The girls/ladies at your reception at 2.15 .am told us excatley where to find our car, as they gave us our keys for our car.We will use your car parks again in the future."
Very good service.
Only comment I can make is that it is quite difficult to open the door to reception with luggage. An automatic door would be a great improvement.
"I was very pleased with the service I received. It was both efficient and prompt. The staff were courteous and did not keep you waiting unnecessarily.
I will be using your service again."
"Delivery and Collection went ok; having to load your luggage on the passenger part of the bus is a problem for me (hauling cases around); the other parking facility at LGW have side loading for cases done by the driver; this will influence my future use.
Unfortunately I had to return early due to the death of my mother and aws very unhappy to learn that they won't consider a partial refund for unused prepaid time; again, would influence my future use"
"The car park was further away from the airport than I expected and the transfer time longer. On my return I had to wait for around half an hour for a bus back to the car park. The staff in the office were friendly and the queue for booking in/out was not bad. The bus drivers were not particularly helpful or friendly"May 20, 2008