"Very good service - no problems - have used your service many times, will do so again"September 29, 2009
"Dropping off process ok, but up to 20 minute wait for bus. Collection slow, we arrived at collection point at 5.40pm and it took 45 minutes to get back to Airparks. When we arrived home, we noticed some damage to our car. Not a good experience overall."June 1, 2009
"Booking was easy and straightforward. Location of Airparks Gatwick was also conveniently a short distance from the airport. Service more importantly was professional and friendly.
Lastly, we found the price paid for 3 weeks to be very reasonable.
Will definitely use Airparks Gatwick in the future."
"Very good indeed, all went very smoothly.
need a car park for a week in May, so will come back and compare, and maybe these guys will come out top on price again !!"
"Overall the service was very good. Check in/out was fast, and bus service quite quick. The only negative was where to pick up the return bus. A basic map showing the pick up point would have been a great help."March 30, 2009
"At 4 o'clock in the morning we set off to find the car park - the Satnav did not recognise the postcode, so proved to be useless. We found Charlwood Road, however, and spent over an hour travelling back and forth to Charlwood and back without ever finding the car park. In the end we dropped the car into the short stay car park at Gatwick and sent a text to a son to collect it from there a.s.a.p. So not a happy experience. Looking at the map since we returned we found that we were in the wrong Charlwood Road. Our fault really for depending on the Satnav and not looking things up more carefully before setting out.
"the service was excellent and very professional (credit to the team)
I will recommend it to anyone"
"Very good check in experience.
The bus back from Gatwick was overfull and very claustrophobic, there idd not appear to be any air conditioning and the experince was not pleasant.
The check in/out staff were fantastic and the carpark was very easy to find."
"Outbound Fri afternoon okay - quick reception and quick move to termional. Return at 2000hrs Sunday - waiting lot longer than stated time for colection. Not thorughly impressed. Would be helpful to know where in the row vehicle was aprked - lighting not the best and wandering in dark nad rain not a lot of fun - especialy when you go the wrong way to start...."November 3, 2008
"I used Purple Parking, (actually called AirParks) rather than Copthall which I used last time, because I knew I might have to cancel at the last minute, and Copthall's cancellation charge of 100% was excessive. Airparks charge 25%, which I still think is too much.
I was surprised that prices had risen since the summer, when I was quoted £45. I thought prices were lower in low-season, but the cheapest I found was £61 for 10 days. I couldn't book in advance in the summer, because of the uncertainty of my trip.
But the service was efficient, there's not a lot that can go wrong really, I do think all their charges are far too high."
"Good service going out for our mid afternoon flight. Coming home this morning we had to wait what seemed like a long time for the coach to arrive at Gatwick Arrivals to take us to the car park. It was 2.00 a.m. and we and everyone else who was waiting were absolutely freezing!! We just about managed to get on the coach as there were so many people waiting. Think the service would be improved if there was a lot shorter wait for the coach."October 3, 2008
"Instructions to find the car park were excellent. However on returning it wasn't so clear as we ended in the wrong carpark and had to return to the terminal."September 26, 2008
"Never used airport parking of any kind before, so wasn't sure what to expect - but Airparks were spot on, quick to check in, buses were regular and it was quick to check out!
will be using them again next year!"
"Staff were pleasant. The place was well organised. Directions to the parking area were clear. Transport was provided regularly, just as described. The rates were very competitive. Very good"September 17, 2008
"The whole process was organised and easy to use along side our flights. My concern was it was too far away fromt he airport but actually it was no different to other airport parking I have used. I would recommend them to others."September 17, 2008
"Good service, fast customer processing."September 14, 2008
"This is the first time we had used your parking service and we found the staff very helpful and friendly and the transfer buses were very quick and ran regularly."September 9, 2008
"Easy to find, friendly staff, courtsey coach clean and frequent above all cheaper than the rest."August 30, 2008
"Very good service all I expected and very professional service from start to finish"August 30, 2008
"My overall experience was quite good. The website provided good directions to the car park & I was greeted by a friendly & efficient Customer Service representative when I arrived. The only down-side I can think of is that the pick-up bus seemed to be a bit behind schedule the day I arrived back. However, when I arrived back at the Car Park, I was again met by a friendly representative & was quickly on my way home. I've been to other car parks where my car was really jammed into tight parking quarters, but at this car park there were nice, neat rows of parking & I had no problem getting my car out of the park."August 29, 2008
"Very prefessional! On time and easy to find. No problems! Thanks!"August 12, 2008
"Not having used a car parking service before,I was pleasantly surprised. In just a matter of minutes, we had unloaded the car, handed in the keys and were already on the way to the terminal. The return was equally as efficient; a bus drew up as we arrived and after a short journey, my car keys were handed over immediately and the car was waiting a few seconds away, right by the exit. Airparks provided a fast,friendly and efficient service and I would definitely recommend the service and use them again."August 8, 2008
"I think the website is very confusing as I had originally booked Purple parking and somehow when I went on line to get the directions I ended up with APH's which meant unbeknown to me I arrived at the wrong car park and ended up paying twice. I was advised by the staff at APH that this happened qhite a few times. I ended up having to pay twice as I did not have time to find the correct parking I had already paid for."July 29, 2008
"It was perfect - clean, safe, efficient - the drivers could be a little kinder/nicer but it saved me money on a tip."July 28, 2008
"Easy to use, convenient bus transfers. Very good."July 28, 2008
"We have used this car park previously. It appeared to us to have been up-graded - possibly by the new owners? - with a name change that threw us a little initially. However the BCP name was in evidence to re-assure us. Getting the bus back from the North Terminal was facilitated by the driver of an NCP Long Term car park driver who kindly directed us to the correct bus stop as we had been unable to identify it ourselves. Our car was ready for us, but was a little dustier than expected and had a bird-dropping on the side that had not been there when we brought the car in."July 25, 2008
"Easy on-line booking. Clear directions. Very quick and efficiently dealt with on arriving at the car park. Bus transfer worked very well. On our return after our holiday the wait for the bus was minimal and it took only minutes to get the keys to our car; we were on our way in less than five minutes."July 9, 2008
"Service was overall very good. Except for the directions. We were 4 people in the car trying to follow directions and we got lost. There are 2 villages called Charlwood in the area. We tried the number quoted for last minutes directions but only got an answering machine."July 8, 2008
"Very good service - came out of airport and a bus was there (a welcome relief after being delayed for more than 1 hour in baggage reclaim!!). Staff very friendly. Will use again."July 8, 2008
"I have no experience of other car parks so I can't make a comparison! However, I will certainly use it next time I travel from Gatwick."July 8, 2008