"The only problem encountered was the lack of signposting to the carpark. Possibly the written directions could be improved and a downloadable map."May 6, 2007
"very pleased with the service you have given to us many thanks"May 5, 2007
"Excellent service - Staff polite and friendly and very informative when asked questions that they have no doubt heard countless times before!
I normally use taxis to other more nearby airports but travel to Gatwick costs were prohibitive so this is the first time I have used a service such as this. It was the cheapest quoted so I was a bit worried after reading the horror stories. I need not have had any concern - my vehicle had travelled about 1/4 mile during my absence! Thanks - I will definitely use BCP again."
"The service was friendly quick and slick both parking up and collecting from the park. The coach driver on the return leg was very helpful about the best route to take from the car park to get on the M23 and that helped me enormously. The cost was acceptable but one really good aspect of the information about Q-park BCP Gatwick is that the coaches run to both terminals - I noticed on your online site that some only run to the South - I will use Parking Shop again"May 5, 2007
"All pretty happy with the service and price. Staff were friendly and courteous car was there when I got back!
Once suggestion for improvement would be signage. Having not printed a map and going by memory to find the BCP car park I had a minor panic as I thought I had taken the wrong road. Perhaps I should have printed a map."
"An efficient, effective and straightforward parking experience. I have used this park twice now and would use again for Gatwick flights."May 2, 2007
"very good service. I'll use it next time definetely...."May 2, 2007
"Very Good Experience, and very efficient service."May 2, 2007
"As previously A1!!"May 2, 2007
"Very good and efficient service."May 1, 2007
"I always use bcp for probably 4 /5 trips abroad per year whether in my car or another as i find price good and service excellent"May 1, 2007
"Really good service. Easy to find and regualar transfers, even late at night."April 30, 2007
"Quick and simple booking proceedure, with efficient drop off and pick up of vehicle at competive rates.
Friendly and welcoming staff.
"I thought the service was excellent apart from one thing. On returning after a long flight the receptionist told me my car was in bay 4. when I asked where bay 4 was, instead of receiving directions, I was told simply that they were all clearly marked. not the best answer and I must say took the edge off an otherwise excellent service."April 30, 2007
"Very good. Would use again!"April 29, 2007
"as usual an excellent service, drivers always more than happy to help."April 29, 2007
"i thought bcp was very efficient on arrival and only took about 5 mins before we were out the car, signed the forms and on the coach. on our return had to wait for about 15mins for the bus to come but we did see one just leaving as we were comin out the terminal. cheers"April 28, 2007
"straightforward process, helpful staff, would definately use again"April 27, 2007
"All in all a worthwhile experience for a first time user of this park. The staff were welcoming and friendly on our arrival dispite it being 4.30 a.m. we were processed without delay and the coach was there to whisk us away. The only critism i have is that it is not made very clear which bus stand number we had to waiting at on our return. Otherwise a very good service and well worth a try."April 26, 2007
"Our experience was totally positive. We had not used such a service before but we found the staff very helpful and efficient, the system clear and uncomplicated, and we were delivered to the airport in good time on our departure;met in good time on our return to Gatwick anddelivered back to our car promptly. Our luggage was unloaded very quickly. I would certainly use BCP again."April 26, 2007
"Service was excellent, we were on our way to terminal within minutes on departure and arrival back was even quicker. Coincidence in timing perhaps but spoke to several other passengers claim to be regulars on this service because of the short wait for a coach. Drivers also very helpful with luggage. Very good value allround."April 25, 2007
"Efficient service and pleasant staff."April 25, 2007
"excellent service and very friendly helpful staff and really cheap too"April 23, 2007
"Very good service, just a slightly long wait on return to be picked up fron South Terminal, otherwise as usual a very good service"April 23, 2007
"Very good service, very quick shuttles, easy to use."April 23, 2007
"Generally an efficient service and I felt it was good value. A few quibbles: firstly, the transfer time to and from the airport is longer than the advertised ten minutes and, secondly, the car was pretty dirty when we collected it, presumably due to some building work that was being carried out at the car park. They had also left the stereo on Heart FM which was an unpleasant surprise!"April 21, 2007
"Everything worked very efficiently and the location is very close to the airport which means very short transfer times to the eterminal."April 21, 2007
"I got clear directions on how to get there.
Parking of car and disposal of keys and (on return) collection of car and keys very efficient and stress-free.
System of phoning on return very clear and esay to understand.
Coach to airport was ready to go; on return had to wait about 15 minutes for coach to collect.
Would have appreciated acknowledgment by automatic txt of phone call notifying my return.
Would have appreciated BCP sign at bus stp at N terminal to confirm it was the right place."
"Well organised, helpful service. No problems whatever."April 18, 2007
"great service"April 16, 2007