"I thought the service was excellent apart from one thing. On returning after a long flight the receptionist told me my car was in bay 4. when I asked where bay 4 was, instead of receiving directions, I was told simply that they were all clearly marked. not the best answer and I must say took the edge off an otherwise excellent service."April 30, 2007
"Very good. Would use again!"April 29, 2007
"as usual an excellent service, drivers always more than happy to help."April 29, 2007
"i thought bcp was very efficient on arrival and only took about 5 mins before we were out the car, signed the forms and on the coach. on our return had to wait for about 15mins for the bus to come but we did see one just leaving as we were comin out the terminal. cheers"April 28, 2007
"straightforward process, helpful staff, would definately use again"April 27, 2007
"All in all a worthwhile experience for a first time user of this park. The staff were welcoming and friendly on our arrival dispite it being 4.30 a.m. we were processed without delay and the coach was there to whisk us away. The only critism i have is that it is not made very clear which bus stand number we had to waiting at on our return. Otherwise a very good service and well worth a try."April 26, 2007
"Our experience was totally positive. We had not used such a service before but we found the staff very helpful and efficient, the system clear and uncomplicated, and we were delivered to the airport in good time on our departure;met in good time on our return to Gatwick anddelivered back to our car promptly. Our luggage was unloaded very quickly. I would certainly use BCP again."April 26, 2007
"Service was excellent, we were on our way to terminal within minutes on departure and arrival back was even quicker. Coincidence in timing perhaps but spoke to several other passengers claim to be regulars on this service because of the short wait for a coach. Drivers also very helpful with luggage. Very good value allround."April 25, 2007
"Efficient service and pleasant staff."April 25, 2007
"excellent service and very friendly helpful staff and really cheap too"April 23, 2007
"Very good service, just a slightly long wait on return to be picked up fron South Terminal, otherwise as usual a very good service"April 23, 2007
"Very good service, very quick shuttles, easy to use."April 23, 2007
"Generally an efficient service and I felt it was good value. A few quibbles: firstly, the transfer time to and from the airport is longer than the advertised ten minutes and, secondly, the car was pretty dirty when we collected it, presumably due to some building work that was being carried out at the car park. They had also left the stereo on Heart FM which was an unpleasant surprise!"April 21, 2007
"Everything worked very efficiently and the location is very close to the airport which means very short transfer times to the eterminal."April 21, 2007
"I got clear directions on how to get there.
Parking of car and disposal of keys and (on return) collection of car and keys very efficient and stress-free.
System of phoning on return very clear and esay to understand.
Coach to airport was ready to go; on return had to wait about 15 minutes for coach to collect.
Would have appreciated acknowledgment by automatic txt of phone call notifying my return.
Would have appreciated BCP sign at bus stp at N terminal to confirm it was the right place."
"Well organised, helpful service. No problems whatever."April 18, 2007
"great service"April 16, 2007
"April '07, Gatwick.
Online booking very simple, with a fairly quick website. Some initial surprise to receive paperwork from Qpark, having expected BCP - a merger perhaps?
I think something similar happened with Courtlands a few years ago.
Dropping and collecting our car was very quick and efficient. On return we had a very quick clearance through the airport but the courtesy bus arrived very soon after we reached the pick up point. Parking staff were courteous and polite. Possibly the office area could become congested at busier times, which would mean some waiting outside."
"Very efficient service"April 12, 2007
"I was extremely impressed with the service we received from start to finish. Firstly, most of the other car parks wouoldn't allow me to book online the day of departure whereas this service did. Secondly when we arrived, the service was highly efficient - we were whisked straight off to the airport from the reception - the only two people on the bus.
On our return, we waited only a few minutes for the bus - the driver was friendly, and again, once at the carpark, we had instant service. The other point is that my car felt quite secure whereas on a previous service my car was broken into in the carpark. I would highly recommend Q park and certainly use it agin myself."
"Used this car park several times and is always hassle free and simple to use. Drivers are friendly and load baggage. Bit more expensive then others on the net, but for piece of mind of knowing where your're going all worth it. Now just need a service that drives us home as well!"April 10, 2007
"Arriving very early morning (around 4am)I was expecting to wait around ,within 10 minutes of pulling into the car park and with bags loaded we were on our way to the North terminal.
On our return a quick phone call from the baggage area ensured our car would be ready for collection with the minimum of delay .We waited less than 3 minutes for the coach and I realise there is a large amount of luck in the time you have to wait .
Ten minutes to the car park ,in a nearly full coach .
Despite this, on arrival I was handed the keys to my car and was on my way within 10mins of arriving.
Great service ."
"Good service!"April 10, 2007
"everything went smoothly,will use this service again"April 9, 2007
"Easy to find, Helpfull and friendly staff, Coach left the carpark as soon as we were ready. Phoned on return coach arrived within 5 minutes, car keys waiting when we arrived at the carpark, car was next to the exit. Excellent service well priced."April 8, 2007
"I have used a number of car parks over the last few years and can say that Q Park outshines the others I have used. Very short wait to go to and be picked up from airport very comfortable coach abd competitive price."April 8, 2007
"Using Q-park bcp really good experience. Eveything was very straightforward and smooth. I will certainly be using this park and ride again."April 4, 2007
"Check in service was quick and efficient. Bus was waiting for journey to terminal. On return bus was waiting at terminal and check out was quick and efficient. Reason for choosing this car park was no additional percentage added to the fee for using a credit card, but we were very pleased with the service."April 4, 2007
"Used your service on a couple of occasions now and I cant fault it. I got my return date wrong by a day, and had trouble in emailing from Cuba(kept getting them returned)However having made a less than 2minute call, I found my car waiting and no extra charge. Brilliant"April 4, 2007
"I found the comparative price service provided by APC rapid and professional. I did not check the information I received but neither had I any reason to doubt its veracity. Being relatively unfamiliar with the locations of all the options and needing to arrive for a flight two hours before 8am, while it was still dark I was fortunate to be able to follow the instructions a few days before and in the light and realised that all I needed was the self confidence to follow them. The only observation I have to offer would be that the print size used for the directions might be larger, if only for the convenience of the passenger."April 3, 2007