"The drop-off and pick-up process was very quick and efficient: the facility to dial up and report that you have landed ensures that your car is at the reception point when you get back to the car park. Coaches to and from the terminal are very regular, so I didn’t have to wait for more than ten minutes on both occasions. One down-side though: my car must have been parked under some trees while I was away – It was absolutely filthy when I returned!"June 11, 2007
"Excellent service from a very efficient operation. All staff were polite and helpful. The parking and transfer service, both outbound and inbound, was carried out in an easy and smooth manner.
The best long term car parking I have experienced in many years of international travel"
""I've now used Q-Park BCP twice and on both occasions have noted both well organised and friendly staff, transfer to the airport was effortless and price most reasonable, I will be more than happy to return on my next trip, excellent""June 11, 2007
"First class service. Well located. Easy to follow directions, quick turn round from parking to airport. One very minor niggle, on the return, how about giving the coach / bus stop number where you meet the transport back to the parking area."June 10, 2007
"Very convenient way of parking. Quick and easy to use. Pity we have to endure all the hassle in the airport after the easy bit with you."June 9, 2007
"Generally the parking experience was very good - my only criticism would be the distance you are away from the South terminal, especially with a stop off at the North Terminal on route"June 8, 2007
"Brilliant service ! Drivers were polite, friendly and efficient. Buses ran regularly - only had to wait a few minutes. Directions to car park and how to use the service when we returned were all clear and simple to follow - even after a 4 hour flight with 3 kids !
Will recommend to friends and will definately use again !
"Excellent value, professionally run, very helpful.Only problem was I didn't read the ticket properly and took time to find the pick up point."June 7, 2007
"The arrival process was efficient - our car was expected all paperwork was prepared and ready. The transfer to the airport was within 15 mins.
Upon our return, the purpose of phoning the number provided on the card was not clear as this went straight through to BT call minder and the message I left did not seem to have been picked up by the time we reached the car park. Even so, the car was ready for our collection."
"Excellent! I have never used a parking service like this before, i normaly get dropped off but that was not an option this time. I thought the information & directions provided were excellent. I waited no longer than 5 mins for a coach in either direction and my car was waiting for me when i arrived back at the car park! I will definately use them again."June 6, 2007
"having just used Q-park BCP i was extremely impressed by the efficiency of their service with no hold ups in or outbound.A pleasure to use and would definately use BCP next time i fly from Gatwick"June 5, 2007
"Very efficient parking facilities. The coach trip too and from the airport was prompt with zero delay and couldn't have been better for me and my family. I was left with the distinct impression that my car was left in good and very safe hands. Thank you again."June 4, 2007
"very good service - easy to find and transfers to and from the airport very good and regular. will definately use your services in the future."June 4, 2007
"Very convenient to the airport, very efficient on arrival and departure and very competitive on price"June 4, 2007
"Just excellent. Easy and friendly service. The courtesy coaches run frequently. It only took 5 minutes (literally) for another coach to pick us up from the airport when the previous one was full. In addition, this was one of the cheapest airport parking services available."June 3, 2007
"I have now used your service five times because we need to fly to Spain frequently.
Your service works extremely well, staff are courteous and your coaches are clean and well driven.
As a business man myself I cannot think of any way you could improve your service.
Many thanks, Dr Dennis Coote"
"Easy to find helpful staff virtually no waiting around to go to terminal or be collected. Everything you could want from an airport carpark."June 2, 2007
"We have parked with you before. It worked out ok in the end but we had quite long waits, first waiting for the coach at Gatwick South terminal and secondly at the car park as our car couldn't be found! Your friendly & helpful staff found it after a while! It took over an hour from being at bus stop to leaving the car park. Much longer than previous time. Alan & Linda Thorne, firstname.lastname@example.org 01795 591948"June 2, 2007
"A good price,excellent directions for finding the car park and were whisked to the airport terminal quickly.
However, on our return, there were no instructions or guidelines on where to meet the shuttle bus. We guessed the wrong bus lane and missed the first bus, but 10 minutes later the next bus arrived! Overall a good service - 4.5 out of 5. Will certainly consider using them again."
"Thank you!"June 1, 2007
"A little further out than some of the others but a very painless check-in & an even better check-out at great value!
"First, you asked me to leave my keys in the car on arrival and the car open. I would have much preferred it if you had kept them behind the desk until needed and then I could have left the car locked. There are things inside which I did not wish to leave out in the open. Other customers of yours were passing continually.
Second, why don't you look at my flight numbers (which you ask for) then get the car ready when needed on return, without me having to ring you? It is totally unnecessary to ask customers to make that call - after a long trip it is the last thing you need.
Finally, on return I couldn't find the bus. I went up and down levels, and had to ask several people (most of whom told me the wrong place, though they worked at the airport) before I located it. There were no signs at all. With a heavy case and again after a tiring trip this was very unpleasant.
I would not use this service again unless it changes dramatically."
"Excellent fast and efficient. To be commended and recommended"June 1, 2007
"Drop off was easy and we were on our way very quickly - however we had wanted to get the car valeted whilst away and were disappointed to be told that there no slots available: perhaps this should be part of the booking process.
On return we were not picked up as quickly as we had been previously - we waited for 25 minutes. I do not like leaving messages on answer phones and the 'phone at the pick up point switched automatically to a pre recorded message saying that the office woukld be open at 0900 - not waht you want to hear at 0630!!
Key pick up was quick and we were able to find our car easily
Howver we discovered that our car had been damaged (looked like a troley had run into the back of our car). This was handeled very well by the duty manager - although we await the final outcome.
Otherwise a simple process that went reasonably smoothly"
"Great - quick to process car in spite of the numbers of people and picked up at the airport in ten minutes."May 31, 2007
Dropped the car off, handed in the keys and pick up receipt, then into the bus to go to the terminal. Ditto on return trip. Bus drops you off at park, hand in the reciept and receive keys, and pick up car. Very slick and efficient system.
Only downside is that park is 10 minute drive to terminals, so this may be an issue if time is tight.
But an extra bonus was the amusing driver on the return trip - just what you need to lift your spirits after a tiring flight!"
"Easy to find. Helpful staff came straight to the car when entering the carpark to give instructions on what to do. Regular shuttles to and from the airport - did not wait more than 10 minutes. Would definitely use again."May 30, 2007
"Quick and friendly service."May 30, 2007
"Reliable, friendly and very efficient service. Have used many times and always consistent. Fist face you meet back from holiday and always friendly, which helps!"May 29, 2007
"The timing of the buses to and from the airport worked well for us and so there was no delay. The return bus driver was slightly curt loading the cases on to the bus - one case was effectively thrown in to the hold - thankfully not the one that contained any breakable items!
Reception staff were very efficient and my car was ready at the park on arrival after the holiday."