"I was pleased with the service we received, my only comment would be that on arrival I rang to confirm that we had landed, however once clear of the terminal we waited 20 minutes before the coach arrived. This was not a problem although I did try to ring to confirm that you had received my first call. There was no option to speak to anyone. I feel a positive form of confirmation that the message had been received and was being acted upon would enhance your service."August 25, 2007
"Very good service. We only had to wait 10 mins for the bus from the parking area to the terminal on our way out and a bus was waiting when we returned.
The parking area has toilets and a waiting area, which are great when travelling with a family.
We will use it again.
"Hello,the service was excellent with no delays while waiting for transfers to and from the airport.The staff were pleasant and the price was by far the cheapest I could find on line.I would definitely recommend the service to my friends.Thanks,Martin Hughes."August 23, 2007
"The service was fast and easy to use. Good transport to the terminal.
The directions to reach the car park were not clear and we had several attempts before we found the correct road, which was quite stressful."
"Good check-in service. Gate attendant was very helpful. Arrivals procedure worked very well - very slick service."August 21, 2007
"Fast and efficient service. Only waited about 5 minutes for the return journey. Used twice in the last two months."August 21, 2007
"Very good - Not quite as close as some of the others though but very proffessional - Would certainly use again"August 20, 2007
"It seemed a little odd driving almost into the airport, then doubling back and driving a mile or so away from it to the BCP compound, but once over that the service was excellent. no looking for a space - just park outside the office, hand over your keys and let BCP do the rest. Easy. Coach ride there was quick and, coming back, we literally walked out of the terminal as a BCP coach pulled up. Within a few minutes we were reunited with our car and driving home. Again, easy. Meet and greet may have the edge on service but BCP is quietly efficient and cheaper!"August 20, 2007
"Unfortunately I broke down on the way to the airport, so did not use the booking I made."August 19, 2007
"We found the service provided by Q-Park BCP to be friendly very effecient and extremely competative. We felt our holiday had really begun when we first arrived. Their coach drivers were more than happy to help with our baggage both on and off the coach. Well done first class!"August 18, 2007
"Excellent experience. Fast frendly staff and good coach service to terminal. Will recomend to all. Thanks very much."August 18, 2007
"Upon arrival I presented my booking form and was greeted by my name as they were expecting me. My booking was made on-line via your link. I revived confirmation via e-mail and printed the receipt as instructed. Directions followed via e-mail which were exact and precise. I was guided in to the arrival area where you can unload the vehicle and family safely. A coach was standing by with driver who loaded our suitcases into the vehicle and we boarded. The trip was 10 minutes from the parking area to the terminal, our cases were removed and plenty of trolleys were available. On return we only had to wait a few minutes for a courtesy coach. When we reached the car park I was told exactly where my car was without any problem at all."August 17, 2007
"Excellent service"August 15, 2007
"very impressed with the way car park was run very efficient would definatly use again and recommend to others"August 13, 2007
"Very friendly and efficient service and will be recommending when appropriate."August 13, 2007
"great service!no waiting around and pleasent people."August 13, 2007
"Service was very good, efficient and friendly. I had no problem parking the car or retreiving it on my return.
Transport to and from the car park was quick and comfortable."
"Efficient and good value for money, balanced slightly longer process to get to and from car park."August 12, 2007
"Excellent location, (mostly) very good service, good price.
One quibble in that when we returned, the first pickup bus was in the livery of another company, with no BCP markings. This caused some confusion and un-necessary delay while we waited for the next bus!"
"Very easy to use no wait for bus. Car ready and waiting on our return. WOULD USE AGAIN."August 10, 2007
"Your service Q-Prk BCP is excellent. It is the third year we have used their service and am pleased to say it works well for us: friendly efficient staff; bus service is good and I can thoroughly recommend this service."August 10, 2007
"Very efficient and quick. Not a straightforward route from the motorway though. Directions were fine to find it but we had difficulty getting back."August 9, 2007
"i found your carpark very easy to find following the instructions you sent us. it was a easy operation from the moment we parked the car to arriving at the terminal, and the pick up was the same. very good allround. thank you for making it so easy. we will certainly use you again. thanks...."August 9, 2007
"We had a bit of a job finding the car park - the actual "BCP" sign we were looking for is rather small on the entrance! However, once there - we couldn't fault the service. After our holiday, the courtesy bus was prompt and we hardly had to wait. We would certainly use the car park again - especially now we have found it!!!!"August 8, 2007
"We were very impressed with the car park at Gatwick Airport - it took all the hassle out of parking and paying as we would defiantly use it for our next trip."August 8, 2007
"It was very easy to find and we got straight onto the coach as soon as we had booked in and only waited minutes on our return. Very quick and efficient. It was recommended to me by friends and I would certainly pass it on."August 7, 2007
"I've parked at several car parking places around the Gatwick Airport area over the years. I've never found any of them deficient in any way. Q-Park (BPC) was all I would have expected. The instructions on how to find it were good. It was very easy to find. Booking the car in was very well organized and efficient as was the procedure for when we returned. The courtesy bus service to and from the airport was prompt and efficient. Finally, when I inspected my car on our return it was in exactly the same state as when I left it with them. I would certainly use them again."August 7, 2007
"Q-park staff were efficient, friendly and trouble-free at departure and return. I chose to drive down to Gatwick, because I prefer getting home quickly on return from holiday. The connect bus was waiting when I emerged from the terminal building, and I was on the road within 20 minutes. No moans!"August 6, 2007
"i have flown from gatwick before and this was by far the smoothest transition between parking and airport departure and arrival.."August 6, 2007
"Were a bit concerned when we saw that BCP had been taken over/merged but the service was as excellent as ever. Will continue to use."August 6, 2007