"The car park has now changed its vehicles - with an entrance at the front and suitcase stowage halfway down the vehicle - this makes it very difficult to get on and off without bumping into people. the people sitting at the front of the bus meet the people from the back of the bus when collecting cases. This was a good carpark - I will now not use them again."September 16, 2007
"We found the on-line booking sytem very easy and efficient, the infrmation recieved was more then satisfactory, when arriving at Q-park the whole enterprise was very proffesional all staff were friendly and helpfull the booking and transfer to the airport could not have been easyier, on our return the whole experience was exactly the same, Q-park are definatley a 5star operation, and i will heve no concerns about booking them again and will recommend them to all who will listen."September 16, 2007
"I ordered my parking at Q-Park BCP at Gatwick Park and Ride for my trip abroad on the 5th of September until the 13th of September. Getting to the Q-Park BCP was eas with the instruction I had been given and the whole procedure both for parking and collecting my vehicle was very professional and the service very good. I can highly recommend the Q-Park BCP parking.I was very satisfied with the speed of your service and the friendliness. Thank you to the staff."September 15, 2007
"I recently used BCP to park my car when leaving from Gatwick airport, I booked on line which was very easy and got conformation more or less within a few mintues.
Wen we got to BCP car park it was straight forward enough, go to the reception hand your booking details over and a few seconds later your waiting for bus to the airport your dropped off to the correct terminal and ready to fly off.
The return is just as easy when you reach customs you call the number on your card receipt leave a message and then proceed to the pck up point all of which is so simple. Excellent service would use again."
"i would recommend this company to anybody the service we received was excellent"September 13, 2007
"For the record I was extremely pleased with the professional service that your firm offered and the care you took of my car while I was away. In fact I mentioned to my travel companion that we would use your service again. We discovered you from a recommendation."September 13, 2007
"For the record I was extremely pleased with the professional service that your firm offered and the care you took of my car while I was away. In fact I mentioned to my travel companion that we would use your service again. We discovered you from a recommendation. Many thanks!"September 13, 2007
"Excellent Efficient Service from the straff at BCP, or is it q-Park. Very confusing when looking for the place.
Fast check-in and collection.
Bad signage at Gatwick. An airport staff directed us to the wrong bus stop, and another coach driver showed us where the Q-park stand was. But we had to double check it was the same as BCP.
Aside from the confusion of names, and the signs at Gatwick, I was very satisfied."
"The service at BCP car-park was excellent. Both on my departure and arrival, the process was straightforward and there were absolutely no problems. The procedure was simple and secure, and I was very happy to leave my car there for the duration of my trip. I would definitely use BCP again.
The only way it could be improved is if someone had cleaned my car free-of-charge."
"it was an exelent experience, everything was very quick and easy to deal with the Q park BCP. i will repeat it again for sure"September 11, 2007
"The carpark were very quick at booking my car in and also the transfer to the airport was very fast. Friendly helpful staff and a good service at a very reasonable price. I would use the car park again"September 11, 2007
"I found the service to be quick and reliable, the only drawback being that the bus stop from the North Terminal could benefit from better and clearer signage.
this aside the service was prompt and courteous, I will definitely use it again."
"Very Very good service. Drop off and Pick Up were both very speedy and the transfers frequent.
Having used several different parking co's over the last few years this was by far the cheapest and best."
"Very good service this time - only negative was that we had to ask to use the staff loos on arrival as all the public ones were out of service."September 9, 2007
"The whole service was very efficient and easy. The only problem was finding our way back to the M25 which should have been easy. Road signs could be a bit clearer or else you could issue a sheet giving clearer instructions on how to reach the nearest link with the M25. I think we ended going the wrong way down the A23. It was dark and we were tired and keen to get home, so this delay was rather annoying and not really our fault, we felt."September 9, 2007
"I will not use this parking ervice again. They are very hard to find. You have to follow an exceedingly complex series of instructions which would have been impossible without a dedicated navigator. Once you get there, you have to queue to book your car in and tell them again personal details and when you are returning (wasn't that the point of doing it online to avoid all of that?). Then they want you to phone them when you arrive which is the last thing you want to do at baggage reclaim."September 8, 2007
"Best described as very frustrating. This was the first time we have used an off site airport car park. We could not find the car park as detailed in the instructions despite driving up and down Charlwood Lane both ways for ages, we could not find a BCP car park. In the end we had to park at the airport. Our frustration was compounded by a 21 hour delay to our flight.
The cost of the airport car park was only £8 more than BCP so in future I will use th airport car park for ease."
"The booking process was easy and when we arrived at the car park at Gatwick the process to book in was fast and efficient. The courtesy coach driver even made a point of finding us to let us know he was about to depart and did we want to leave with him. That was a nice touch given that his was one of two buses available.
On our return to Gatwick, a couple queing at the bus stop told us they had been waiting 25 minutes and they wern't happy, but withing a few minutes of our arrival a bus came along and we were wisked off back to the car park. Despite a full bus load of passengers, we were one of the last to get off and I was in and out of the reception having collected my car key within a minute. So my experience has been a good one, everything I asked for, quickly, efficently and without fuss or mix up."
"Very good service - staff friendly and helpful."September 5, 2007
"Quite easy to book and the most competitive car park around Gatwick. It was easy to check in and there was a bus ready to take us to the terminal once we had checked in. When we returned we caught the bus back, we were the only passengers waiting so this also went quite smoothly until we went to pick up our car. This was supposed to be waiting for us, but first they couldn't find the key and then they worked out that the delivery driver must have it, he did turn up about 5 minutes later with the car."September 4, 2007
"100% spot on and trouble free.
Arrived, easy check in process which was repeated in reverse upon my return where my car was ready for collection.
Will use again."
"Price was competative, Car Park was easy to find, Paperwork was minimal & coach transfer was friendly, Helpful & fast....with two young children that's what we needed. We will be using them again next year as it was no hassle! Have no problem recommending this company."September 3, 2007
"Fantastic, so easy and convenient. I would definitely use this service again."September 3, 2007
"Q-Park BCP were superb. When booking, I accidentally booked our car in twice when on the internet and they quickly responded to my query about this and disregarded the second booking! They gave clear directions to locate them - just a few minutes from the Airport itself. The service was fast and very efficient. Returning from the airport was just as smooth and we will definitely be using them again in the future. Could not fault them at all. Very grateful to Airport Parking Shop for helping us find them in the first place."September 2, 2007
"Very good service Very efficient freindly staff, pleasure to use could not be any easier have used before & will contintue to use in future, Takes all the hassle of sorting it out yourself just a few clicks of the mouse, "sorted" many thanks again"September 2, 2007
"EXCELLENT - First time we've used this car park and it was really easy to find (directions were spot on). Staff were really helpful and friendly and the whole system was so easy. The drivers were very polite and the luggage was put on and taken off the transport for us. I would highly recommend this car parking service and would certainly use it again."September 1, 2007
"A very useful service and will use in the future. The only comment was the process of calling the office as we pass through the customs check. We did this only to watch the BCP bus pull away as we came out of the terminal. We had approx. 20min. wait for the next bus, which seemed a bit longer when watching other services return twice during the wait."September 1, 2007
"The booking and car check-in and pick-up process were fine.
The directions to find the car park, and the total lack of signage on the route were less than satisfactory."
"We have used this car park before (2years ago) and were pleased with the way things went. The modernisation of the reception area has been well considered and works well. One slight concern is that we were told our car was in row 3 but infact it was in row 4 which caused a momments concern when we couldn't see it! Other than that no problems and we would use BCP again."August 31, 2007
"We were pleasantly surprised to find the experience quick and easy.
The carpark was easy to find with the directions given when booking.
It was easy to book the car in, the bus was there waiting to take us to the airport and picking the car up at the end was just as easy. No hassle, no fuss, defininely better than getting a taxi!!"