"Excellent service."October 22, 2007
"Have used APH only, over the last few years and would not consider using any other parking.
They are usually the most competitive price.
Its easy to book, online or phone.
Staff are courteous and helpful.
You never wait more than a few minutes for the transfer coaches.
I tried BCP once, never again, APH are best!!"
"APH at Gatwick. Very organised. No hanging around. Pleasant and efficient staff. Quick transfers. Have used them many times."October 16, 2007
"One word: EXCELLENT! Your staff, especially the drivers were great, even giving me alternate directions to get back on to the M25 to avoid the build up of traffic.
Please thank them for my family and I. We will definitely use your service again."
"Excellent service - all worked as described and car was ready and waiting for us when we returned to the car park. It seemed a fair distance from the car park as we drove to it (admittedly in fog and morning rush hour) but in reality the transfer time was not a problem."October 15, 2007
"It is the second time that we have used this car park and as before the staff were helpful and friendly. We would be very happy to recommend this car park to friends"October 14, 2007
"Very good facility"October 11, 2007
"Friendly staff, very competitive car parking prices, instructions are clear to get to APH. Did not have to wait long for pick up from both APH car park and Airport."September 26, 2007
"APH are very efficient, and their rates seem to be slightly cheaper than, for example, BCP and BAA carparks. Have used them several times with no complaint"September 22, 2007
"Easy to find and excellent service, would recommend."September 18, 2007
"I booked our car into Gatwick APH car park using the online facility. This was quick and easy to use. This is the second time we have used the car park when flying from Gatwick. The car park is easy to find with clear directions where to leave your car, friendly staff to book you in and tell you what to do. Courteous coach drivers, clear instructions on what to do when you return. Secure parking. We would have no hesitation in booking with them time and again."September 16, 2007
"Easy to find from directions, Staff very helpful , Prompt service.
to assist in the on-line selection process, it would have been useful to have had the address/location of the carpark availabale BEFORE booking (since I was driving south a good option for me would be a car park North of Gatwick to reduce travel time ) if it was available ? then ? missed it so it needs to be more visible / accessible than it was"
"This was the second time I had used this service and like before everything went smoothly, efficient staff and no hanging around for the coaches.
I would recommend to others"
"No problems at all.Friendly and helpfull staff. Clean and tidy site. Looked very secure and well laid out. Would use them again."September 6, 2007
"no problems all went smothly"September 5, 2007
"This is the second time we have used this facility and have found it very useful. It is much more ecconomical that the on airport parking facilities and you only need to allow an extra 15 minutes or so. You don't even have to lift your bags onto the bus!
We will use them again."
"This was a great service - everything went smoothly and we had no problems whatsoever."September 4, 2007
"Very well run facility with quick and efficient check in. Return just as good and all business dealt with very well."September 3, 2007
"the parking was probably further out than i expected however the transfers were as stated and therefore i was satisfied with the car park."September 2, 2007
"This is the first time I have used APH and hopefully it will not be the last, the service was excellent, at a very good price."August 31, 2007
"It was very easy to find and the staff was very helpful. The coaches were very frequent and the drivers were extremely cheerful, which is impressive at 4am! I would highly recommend it and we will certainly use them again."August 31, 2007
"good communication and organised service"August 31, 2007
"excellent service. Staff very friendly and helpful. Courtesy bus very clean and comfortable. Would recommend to friends"August 29, 2007
"I made the above booking on-line on 13 August, paying £29.00 in advance for parking at Gatwick during the period Friday 24 August to Monday 27 August. Having made my booking I printed the Booking Voucher noting that directions to the car park - APH Gatwick (Gatwick) - would follow in the post or electronically. Neither arrived and on Friday, thinking nothing more about it as I have made many trips from Gatwick previously and always arranged parking in advance on line, headed off to the airport in time to check in by 10.30am.
I arrived at Gatwick South Terminal by 9.45am and, surprisingly, found no signs directing me to 'APH parking' and so asked several car park attendants at various parks if they could help me locate the car park I had paid for. No-one had heard of APH; after some time a helpful lady at valet parking suggested that it was at North terminal where I went.... Time was running out; I followed the signs to long term parking but of course, no 'APH' appeared. In the end, at 10.25, an attendant at NCP long term suggested that APH was at East Grinstead... I had no time to drive there as check in was now only 5 minutes away; the NCP man helped by letting me park in the NCP long term park even though it was full.
In consequence, I was late to check in because I had to get from the car park in to North terminal then transfer to South terminal to catch my flight. This is in itself quite stressful! What had begun as a relaxed pleasurable start to a short break with everything sorted in advance had become really rushed, worrying and inconvenient. I have also paid £35.20 in addition to the £29 pre-payment booking to yourself.
Whilst I am prepared to accept that I should have checked in advance preceisely where the APH car park is located, I suggest that given the circumstances in which the booking was made by me in good faith ie using the web site to find the most economical park (the davantage your company offers over rivals), paying in full in advance, receiving NO further details from yourselves, it was quite reasonable of me to proceed to the airport to find the car park as I had done on numerous previous occasions. Indeed, the name of the park - APH, Gatwick (Gatwick) - only serves to reinforce the expectation that it would be at Gatwick.
I seek, therefore, to have the £29 paid to you in advance refunded to my credit card"
"The directions were good and the journey uncomplicated, which is what yu need at 4a.m. Booking in was easy, coaches were waiting and the return trip was just as smooth. This was the second time this year we had used APH and we won't go anywhere else now."August 28, 2007
"The service out to the airport was good and we didn't have to wait long for a coach. They were very helpful when we realised we'd left something in the car on our way to the airport and had to go back. The coach driver rang ahead so they could help us quickly and get us back to the airport in plenty of time. The pick-up took quite a long time both waiting for a coach and getting back to the carpark."August 28, 2007
"Really good value - despite being a few miles from the airport, all parts of the operation were fast and efficient - will definately use again!"August 23, 2007
"This was our first time and everything went smoothly without any delays. Office staff were helpful and Drivers were very polilte and helpful. We will definately use it again and would be happy to recommend family and friends."August 21, 2007
"We returned from holiday on the 18th August having left our car with APH on the 4th August. I found the service provided by APH to be of the highest standard. The stafff were friendly and helpful, the transfer coach was very efficient and the overall experience was excellent. I can strongly recommend APH tp anybody considering Long Stay secure car parking for Gatwick."August 20, 2007
"Excellent, friendly service."August 20, 2007