"ACP offered an excellent service. Really user friendly. Just park up and hand your keys in then hop on the bus.
The staff were friendly and the bus driver was chatty and very helpful with the bags. He heaved them on for me and helped me off with them.
You don't have to call on return even though they advise you too as the bus goes round every 15 minutes whether there's anyone there or not for collection.
The transit time is only about 10 minutes.
Great service at a good price."
"Excellent, efficient service. I would definitely use your parking facilities again."June 2, 2008
"Very efficient service. We experienced no problems."May 30, 2008
"Very efficient - excellent service."May 30, 2008
"First time APH user directions were very clear. Processing was fast and efficient with no hassle and return was simple despite not telephoning on arrival at Gatwick airport. Staff were very helpful and cheery. Thank you."May 29, 2008
"Re Gatwick APH parking
Most reasonably priced off-site parking that I could find
Friendly ond efficient. Clean coaches with cheerful and helpful drivers.
Check in and out was extremely quick and the car was easy to find on return in the numbered bay."
"I have used this car park on a few occassions -- always excellent service"May 27, 2008
"Excellent facilities, very secure parking, very easy to find, quick check in/out and staff were very friendly."May 20, 2008
"I don't normally write a review - I leave that to others: I just read them! However, this is the first time that I've been obliged to do this for APH as the service was, once again, simply perfect! and cannot go un-recorded.
The whole process from start to finish was like a well oiled machine, which you can argue it should be, but I find so often isn't in other companies.
I have used APH for a number of years now and NEVER had a problem - no, not one. This time, the booking was easy, the directions sound (I know the way by heart but it is nice to know) and the arrival could not have been carried out smoother. I watched my brand spanking new car be driven by their staff to it's holiday resting place and I could not have done it better. Coming back at midnight, upon ringing I had a cheery greeting 'welcome back, your car is ready to go' and the transfer coach was exactly where they said it would be and the driver was very helpful - I'd had enough of the cases by then, but he loaded them and unloaded them for me. Upon arrival back at the office, the ladies were so 'up' for our arrival at getting close to 1.0AM - that was very refreshing.
Departure was then, boringly simple.....
Yes, I will continue to use APH - they might be one junction further done the M23 and a couple of miles off of that junction but they are well worth it and I always feel safe with them. Also, more to the point I feel that my car is safe with them.
The icing on the cake however, is the price! They are very competitive, and that is a bonus.
All in all, very pleased and I unreservedly recommend them. (PS - No, I don't work for them, or have any connection with them whatsoever, but if I didn't tell you you woulf never know - would you?)"
"I was very pleased with the all-round service: easy to book on-line, good car park security, frequent and comfortable coach transfers, efficient and pleasant customer service, and good value for money.I would use this car park again and have no hesitation in recommending it to other people."May 16, 2008
"brilliant,very smooth,thank you"May 13, 2008
"Had a great trip and this is the 3rd time that we have used this services. They are very competitive and efficient. That is is why we book up early with them to ensure our slot. Many thanks."May 13, 2008
"Good service, very quick, easy and efficient when dropping and collecting my car. Friendly service all round."May 8, 2008
"Very efficient service on arrival and departure. Organised system in place. Had to wait about 15 minutes for bus to take us back to car park after arriving at airport, but this was an acceptable time to wait we felt.
Staff on buses both ways were helpful and pleasant.
Parking costs very reasonable compared to others.
All in all, we were very pleased with this service."
"Very good service, no problems occurred, I'd be pleased to use them again."May 5, 2008
"Excellent service, both on the dropping off and being collected. Absolutely no trouble at all. Recommended.
However, once I had dropped the car off at reception I was requested to leave the keys inside the vehicle which automatically locks/arms itself after a period and we would have already been in transport to the aiport.. It would be best if the reception collected the keys once the owner had locked their car."
"Quite simply the best service I have received from any air port parking supplier for Gatwick, I've used quite a few! I, for my part, followed the simple but explicit instructions provided. They, for there part, provided a prompt door to door service without any delays or waiting time. I will be using them again - not like the others, including Gatwick's own on-site parking facilities."April 30, 2008
"This carpark for Gatwick is one of the best that I have used. Access is easy and transfers are regular and reliable. Car storage seems secure and I have not ahd any issues with damage. COllection is speedy and efficient."April 29, 2008
"Clean and comfortable transport and helpful staff - excellent service - thank you
"Excellent service, efficent and quick processing, we were amazed at the speed of our collection from airport, drivers and all the staff were 1st class.
"The process from start to finish was very straightforward. Booked online, good price, easy to follow directions, simple check-in and then to and from the airport with just a slight delay when getting back to the car. I would use again. Thanks"April 23, 2008
"Overall the service was very good, with the busses running frewquently to and fro the Gatwick terminals. Checking in and out was very fast and non-complicated."April 21, 2008
"exclent service , from greeting at arrival ... very helpful driver both going and return ...on picking up car again top service on colection of csr."April 18, 2008
"Great service with car waiting on return. Only problem is distance from airport."April 17, 2008
"I have used this car park several times before and always found the staff efficient, helpful, relaxed and friendly. I would recommend this car park to friends and relations, and will use it again."April 17, 2008
"Very slick operation.Staff very polite and helpful.
Made the start & end of my trip hassle free. thankyou very much I will be using you you ago very shortly"
"On arrival @ APH we were not booked in even though the booking was made on-line many months ago. Assistant had to rebook.
On returning to UK we phoned as advised and waited at No 13 bus stop. 1st bus was full, waited for 2nd bus - only 2 of our party could get on, other 4 had to wait for 4th bus!!!
Would think twice about boooking with APH again."
"Excellent service from arrival to transfer and back again. Would definitely use it again"April 14, 2008
"Everything excellent up until pick up from airport. Coach did not pull up at stop no. 12. It stopped about 100yds away.
A stranger who had used aph before said told me the orange fronted coach in the distance could be mine. I left my wife with the cases and ran down to check. The driver confirmed he was aph. I ran back and tugged the cases back again to the coach. Good job I am a fit 71 year old. We sailed past stop number 12 where I could still have been waiting, but for the stranger's help."
"Easy to find, straight forward checking in system, coach waiting to transfer to airport,pleasant staff and coach drivers, good drop off and collection point, bus waiting on return, keys and car ready for collection. All in all very good, have used this car park twice and will use it again in the future. Well done."April 11, 2008