APH Gatwick reviews

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Here are some comments that our customers have made about APH Gatwick

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5

"As excently efficient as ever."

December 10, 2017
5

"I would like to recommend APH Gatwick to all. It was very professional and high-quality service starting from the office - key collection to bus service. On the way to airport bus driver helped us to put baggage inside the bus. Very polite and kind man. On the way back from the airport to parking, we had nice chat with a bus driver and as well he assisted us with baggage. it was on 28 October 2017. I wish I could remember his name...I remember his commitment to his job. Even when we stopped at the 2nd bus stop, he took his time to organize luggage trolleys on the bus stop."

November 18, 2017
5

"Customer service throughout was excellent. The price for parking for the duration of our holiday was very reasonable. Confirmation of the booking, instructions on the day and directions to the car park were excellent. The Reception area is right next to the shuttle bus which takes you directly to the Gatwick Terminal. Customer service was swift and efficient. The shuttle bus was there to transfer us immediately. I believe the buses run approximately every 20 minutes. Our return shuttle experience again was excellent. The driver was very helpful with the luggage. I will definitely be using this company again."

November 2, 2017
4

"We used APH for a long weekend. We opted for the transfer rather than meet and greet add it was half the price. We found the entire experience worked lime clockwork. I'd use them again"

October 31, 2017
4

"Your receptionist was very unfriendly. I had misplaced my ticket but had taken a picture of it on my phone and she abruptly said we don't accept pictures. Only when my wife came into the office she asked for our surname and registration number...after a long flight one does not need any hassle.
Apart from that the transportation was fine...coach driver very helpful."

October 20, 2017
5

"Very efficient, quick and no messing"

October 19, 2017
5

"First time using them. Has to be the fastest booking in and picking up of keys i have ever experienced. Staff very friendly and helpful.buses are good too. My only negative and its more personal really is i was nearly 3 hours delayed so I just wanted to get to my car quick. I waited about 12 mins for the bus but then it drove into the north terminal and collected a bus load adding another 15 mins to the return trip.But otherwise I was very very impressed. Bus driver helped everyone with cases always worth a tip as its a great gesture. Would I use again??? Very likely as great value and speed to airport was good about 12 mins !!"

October 19, 2017
5

"Very professional service. Easy check in and out. Good transfer service. Would recommend."

October 18, 2017
5

"Brilliant experience from start to finish, arrived back at 2am lots of buses still running, car was ready and waiting, literally less than 5 mins after arriving we were heading home.
So impressed we have booked again for our next trip, without shopping around for prices."

October 9, 2017
5

"APH Gatwick make airport parking really simple. We dropped off our car keys and within 15 minutes we were at the airport ready to check in. On our return once we had landed we were asked to text a reference ID to a mobile number so that our car could be prepared for collection, we did this and collected our keys from reception with no problems. The whole experience was quick and well polished."

October 3, 2017
4

"Easy and quick transfer. With very friendly and helpful staff. Will definitely use again."

October 2, 2017
5

"Very good! Quick and easy, great price!"

September 22, 2017
5

"Excellent quick service. Someone took our case from the bus leaving theirs when we arrived and the driver could not have been more helpful or calming. We got it back from the couple after 20 mins in the airport (it was a completely different colour from theirs - well done Mr & Mrs Small!). Easy check-in/ out at the car park. Would definitely use again."

September 12, 2017
3

"I was surprised at how thoroughly unpleasant the office staff at Gatwick are to deal with.
If they don't like their jobs or APH clients then suggest they go elsewhere for work.
I for one will not be going back as a result of my experiences with these people."

September 9, 2017
5

"Brilliant, efficient, cheap and simple... say no more!"

September 6, 2017
5

"Great service"

September 3, 2017
5

"All worked smoothly
Short wait for buses All the staff we met were friendly and efficient
Car was waiting for back at car parking
Will definitely use again"

September 2, 2017
1

"Was unfortunate enough to fall ill on the day before my trip from Gatwick airport which I had no choice but to cancel. When I rang APH they said I had lost my £45 payment to them as I had not given 24 hours notice. Yes, it's in their terms and conditions but seems very punitive. I would have appreciated an offer to be able to park with them at another time in the future. Won't book with APH again."

August 24, 2017
5

"Well organised - I will definitely use APH again. Even recharged flat battery the evening before collection the next morning"

August 22, 2017
5

"We have used before and will continue to use great service."

August 22, 2017
5

"We had 5*treatment with both a wheelchair provided and the electric buggy to take us through to the gate and the flight and staff excellent in their duties - such a pleasant start to the holiday and the return was also of the same standard will certainly be using again"

July 28, 2017
5

"We have used APH parking before and have always been impressed by the efficiency and the good service. This time was no exception. APH car park is very easy to find and once there the book in process is very efficient and simple. The welcome was good and the bus to the Airport frequent. The pick up was just as easy and we only waited about 10 mins for the bus to return us to the APH car park even though it was one O'Clock in the morning. APH is highly recommended."

July 23, 2017
5

"Used APH Gatwick a couple times now and found the service very good. Buses run frequently and drivers are helpful. Check in and out is quick and convenient for the customer. Confident in the security provided at the site. Last return was at 3.30am and had no longer than 5 minutes for the bus, the bus stop is at least 300 metres at the north terminal entrance bit of a struggle with suitcases and other luggage. South Terminal the bus stop is at the entrance of the building."

July 16, 2017
5

"Bus drivers very helpful with luggage and very cheerful, even early in the morning. Car was ready for us when we returned. All very good."

July 10, 2017
5

"The parking could not have been easier: friendly and efficient staff in office, bus driver put suitcase on the bus and signs for where to park were very clear. Similarly on return to Gatwick I made a quick text and only had to wait a few minutes for the bus. Back at APH 'headquarters' and two minutes later I was on my way home. Amazing. When travelling you just want to get these arrangements out of the way and arrive quickly at your destination...APH provided this service and deserve full marks. Would definitely use again."

July 6, 2017
5

"Excellent layout, easy to find, efficient service. Will definitely use again."

June 6, 2017
5

"Driver who took us to airport (Afro-Caribbean lady) was lovely and really helpful, you have a gem there!"

May 21, 2017
5

"Brilliant service, good value for money, friendly staff, efficient booking system, overall a well-oiled machine. Was very impressive of the service I have received and will definitely use it again. Thanks for helping to make my trip stress-free."

April 28, 2017
4

"Very easy to get to and leave car and quick bus to Gatwick. Great customer service.
Unfortunately, very full bus on the way back, had to stand. Could do with more seating on the bus. Easy exit from carpark."

April 22, 2017
5

"Just the job. Will happily use APH again"

April 18, 2017
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