Gatwick Airparking Meet and Greet reviews

Gatwick Airparking Meet and Greet logo

We strongly encourage our customers to give feedback and share their experience of parking at Gatwick. If you have used Gatwick Airparking Meet and Greet and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Gatwick Airparking Meet and Greet

1
Vera lawrence

Have used meet and greet lots of time, however this time not good we were charged £4 there was no one there when we arrived having phoned before as told, we were told it was because we arrived early. Then when we arrived home ,were told not to ring until we were through baggage pick up.. Which we did. However when we arrived our car was there but no person. I phoned they told me where the key was hidden. We went to go out and had to pay £8 I phoned to complain and chap said he was sorry had to go on another pick up he said they would refund 4 pounds. Now they are telling me it's my fault. Also car was brought back filthy.. Shall not be using them again..
May 22, 2019

2
Shaun Good

Used meet and greet last November 2017 met at north terminal car park opposite and was 1st class. Yesterday 30/11/18 went to get the car what a pain as you now have to hike with luggage through the Hilton hotel reception to the hotel car park. Car covered in bird poo and all mud on the drivers mat. Although I don’t expect the car washed, I do expect a little respect but now won’t use them again.
December 1, 2018

1
Catriona Wrey

WORST meet and greet. No ‘meet ‘about this service. They park your car miles away and you wait at least an hour to get your car back. They blamed road works. We’ll surely they should have taken that into account. Very dissatisfied with this company of cowboys
July 23, 2018

3
Dan

Best meet and greet at Gatwick Airport Is the worst carpark service my Range Rover was covered with mud inside and out and the alloy wheel was scraped asginst kerb when I reported it I received an email saying we don’t hold any responbilty for damage to customer vehicle plz don’t waste your money with cowboy company
October 21, 2017

1
John Elliott

Booked last July for meet & greet at Gatwick South for week away. No answer from mobile number provided and level 5 of orange car park was closed! After calling for 2 hours was forced to take car to long stay & pay twice. Will sue them if they are still in business. Steer well clear
January 31, 2016

2
Mr S Stephenson

On our return,we followed the instructions, but still had to wait 15/20 mins. Not a lot of Meet.
January 13, 2016

5
Mr L Canton

A great service, I arrived earlier than my stated arrival time but the driver picking up the car was with me within twenty minutes. Car ready and waiting when we returned after making the arranged call, would use again.
September 30, 2015

5
Nikolay Alekseenko

thanks!
July 7, 2015

5
Peter Mcbride

Very efficient and easy to use... Prompt service and excellent value for money... Very pleased and I will use again.
May 31, 2015

3
Daniel Costas

Too much delay to answer the phone. It was at least 15 minutes lost each way, half hour in total. Despite that, the drivers were polite. They must improve the response time. Tks.
May 26, 2015

2
John Armitage

Fine on drop off but very poor on return they did not answer their phone for 35 mins and the total time we waited for our car was 50mins - hardly meet and greet. I would not use them again
May 18, 2015

1
Caraline Brown

Utterly appalling. DO NOT USE THIS SERVICE. I was 5 mins over the time and the guy refused to wait instead abandoning me and my car in the he car park. My phone had run out and I had to borrow a stranger's phone. They told me they would be 5 mins but were more like 15 and consequently I had to pay and additional £10 to get car out of the park. Truly dreadful.
February 18, 2015

5
Felipe Jauregui

Excellent service, will definitely use it again, despite the fl;right being delayed had minimum waiting time to collect the car
January 10, 2015

2
Mr Michael Ls Mosselmans

Had to wait 30 minutes in car park at Gatwick for car to arrive - therefore feels like company is not employing enough staff - or is parking cars a long way away. Man who arrived after 30 minutes to deliver car was very very unapologetic, surly, grumpy and taciturn
January 3, 2015

5
John Cutler

A very simple and very courteous service. Great value!
January 3, 2015

2
Chris

I wouldn't recommend this company. The drop off was fine but on the return I called after getting my luggage as expected to be told that they weren't expecting me and had to find my car! I was then told it would be 35 mins before the car was returned. This defeats the whole objective of 'greet', they have the flight details and know what time the plane lands so why get you to call after picking up luggage and then have to wait for 35 mins?? It didn't feel like a very professional set up and I won't be using them again. Have used many other meet and greet in the past and others are better.
December 29, 2014

5
Selvaraj Rajkumar

I am so happy with Ur service
November 24, 2014

5
Steve Cross

Very good n quick, well done
November 17, 2014

2
Timothy Piatt

The only reason I would recommend this company is for their reasonable price. The customer service was shoddy at best. I was kept waiting for over 35 minutes after I had confirmed my arrival and that I'd picked up my luggage. Was told the driver was just around the corner, several times and when the driver did finally turn up, he just shrugged and gave me my car keys back and walked off !
November 4, 2014

5
Danielle Kelly

Excellent service and cannot believe it was actually the cheapest option when I was looking at parking options. There is no doubt that I will be using this service again the next time I go on holiday!
November 3, 2014