"I think the name meet and greet is a little misplaced for Ace in our exeperience it was more a case of wait to be met and wait to be greeted. I have used other meet and greet services before and was well prepared to wait the obligatory 15 - 20 minutes but both arriving and waiting to be picked up our wait was over 30 minutes both times so much so that I phoned to see if everything was ok to be met by the phrase "someone will be with you shortly". Not so much of a problem going but when its 1.00 am the whole point of using a meet and greete service is that you are not waiting around. I dont think I will be using their service again you get what you pay for."October 3, 2011
"Service first class, no delays, very prompt, drivers very polite, had my car cleaned also. Price for two weeks very good, if as good next year no hesitation using your service again."October 3, 2011
"I'd never used ACE or used a Meet and Greet service before.
The only two negative things I would say is that when the ACE member of staff met me, he didn't produce ID to confirm his identity. So I was concerned that I was handing my car and keys over to anybody. He did give me a piece of paper with the ACE phone number on it, but again, anyone could've produced a piece of paper like it.
Also, there was a bit of confusion as to where to meet ACE when returning to pick the car up. Though having said that, he did wait until I turned up.
All in all though it was a very good and efficient service. ACE were very prompt in meeting me and returing the car, it was just the lack of ID that concerned me. But I'd definitely use this service again."
"I have used a number of meet and greet services and ACE meet and greet was very good, I was met in a reasonable time and delivery, although estimated at 20 mins, which I thought was a bit longer than usual, the car arrived in about 15 mins. Very good service and would consider using again."September 29, 2011
"Great experience (quick & efficient). Our flight was delayed by 4 hours but ACE did not charge any extra for that. Will use this company/service in the future."September 27, 2011
"Unfortunately we were very disappointed with this meet and greet service. We contacted ACE 20 minutes before arriving at the North Terminal and it was constantly engaged but when we got through they said they would be there about 15 minutes. We had to wait an extra 40 minutes for them to arrive and during that time we had to drive around the terminal as we got moved on by security and also trying to contact them again was impossible as they were constantly engaged. Because of the delay we were late checking in and we could not sit as a family on the plane. We were told by ACE that there were staffing issues. The return journey was much better. We will not be using ACE in the future again."September 19, 2011
"Had a bit of a wait on the way out (approx 15 mins, although I was told about this when I called to say I was near the airport)
Coming back was better....phoned after I collected my baggage and only had a 5 min wait.
Overall good service."
"Wonderful service. Guys were courteous and very efficient. Well done"August 26, 2011
"We were first time users for this type of service and were impressed by the punctuality of our driver for drop off and pick up and by value and convenience compared to taking taxis or normal airport parking. Will definately use again."August 22, 2011
"Good, prompt service."August 21, 2011
"Our meet and greet car service from Gatwick ran extremly smoothly and the representitive was polite and friendly. No waiting around and no hassle trying to get buses back to car parks etc."August 8, 2011
"Excellent service on arrival and return would recommend and will definitely be using again."August 6, 2011
"I have used 3or 4 parking companies at gatwick and Ace meet and greet are the best yet. Service was really good. Will use them again."August 5, 2011
"The staff was courteous but arrival for pick up was too slow when comparing to others. Some of the issue is down to Gatwick's lack of space."July 30, 2011
"Smart and punctual. Did what it said on the tin."July 29, 2011
"The experience was very good. The staff were helpful and courteous. Saved my family a lot of time and stress in our travel plans. I will use the service again."July 24, 2011
"Great service. Very timely meet and greet service. Only had to wait a few minutes on arrival and the car was already waiting for us on return journey. Takes a lot of the stress out of traveling to and from the airport. Very reasonable price. I can't believe I haven't done this before."July 12, 2011
"very impressed by the efficient service we received. on dropping the car the guy was there waiting for us at the airport when we arrived. on collection we rang after collecting luggage and again by the time we had walked out the airport building our car was waiting for us. I would recommend this car parking service it wasnt the most expensive yet we received first class service. thank you for making it all so easy for us."July 8, 2011
"Absolutley fantastic service, driver was waiting for us to arive at the terminal for drop off and return. Would highly recommend and will use every time we go from Gatwick!"July 7, 2011
"The whole procces was problem free. Ace fulfilled all my needs, they were responsive and efficient and I would use them again. They were far cheaper than any of thier competitors, yet this was not reflected in service. I would have no hesitation in recommending them to others."July 3, 2011
"fantastic service will definately use next time and the cheapest!!!"July 1, 2011
"Fast and efficient service - We were greeted by friendly staff and they did an excellent job with the full valet service."June 28, 2011
"Just like to say that we always thought that meet and greet was an expensive option so we have never bothered to get prices.I must say that we were pleasantly surprised and would not hesitate to use your service again providing you stay competitive.I will score you high 4 as i cannot compare you as i've never used meet and greet before.However i will say your set up seems very professsional and the staff very friendly and courteous.Im now in danger of waffling so thankyou."June 21, 2011
"My experience with Ace Meet and Greet was very good the driver arrived 5 minutes after we got to Gatwick and wad very courteous. On our return trip we called after we collected our luggage and when we got outside the car was waiting for us. All in all a very good service especially for the price."June 13, 2011
"The service was great. Fast and friendly. I will defo use again."June 9, 2011
"Was sceptical having never used this service before, but very pleasantly surprised. Very easy to book, On departure I mistakably phoned on our arrival at Gatwick instead of the "Ring 20 minutes before" and was very graciously slotted straight in... On arrival back to Gatwick we phoned once in Arrivals Hall and had just a 5 minute wait once we had cleared through, and was even remembered by the very courtious staff. Would highly recommend."June 8, 2011
"Recently used this Meet and Greet service to travel to Lanzarote. Had an early flight and were met at the airport within 2 minutes from parking up.
On our return flight after phoning once we had collected our luggage we came outside to find out car waiting for us!
"Very efficient. Would use again."May 31, 2011
"Ace service was good value, both pick up and drop off's were on time and the staff helpful."May 31, 2011
"Very good service, have used before. Will use again."May 28, 2011