"One minor glitch on return to LGW in that both contact phone numbers for EPG went to voicemail. However an immediate return call was received and our car pickup went fine after that. Drop off arrangements also went smoothly. Good service"August 6, 2012
"I found the service excellent both at drop off and pick up. It was stress free and the car was delivered very quickly after arrival."July 31, 2012
"An excellent experience. The Gatwick EPG staff were both courteous and very friendly and they were exceptionally quick to meet us on both the departure and arrival legs of our journey. Far better than Stansted last year."July 16, 2012
"Excellent service , phoned when 10 minutes away driver was there waiting for us and on return phoned when I collected our bags walked over to the drop off area and car was there . No hassle and great price"July 1, 2012
"It could not have been better, they were there waiting as we got there and they pulled up with the car within 1 minute of us getting to the collection point. I will certainly use them again and would recommend them to anyone."June 24, 2012
"Fanbulous meet and greet service that exceeded my expectations. It was easy to contact the office to announce our arrival at the airport on both occasions and the agent arrived on time. Very pleased and will definitely use the service again. Thank you."June 23, 2012
"Booked our parking about 2 weeks prior to our trip. Flew out from gatwick on 2nd June 2012. Arrived at the drop off point at 6.00am after calling ahead 20 mins prior to say we were almost at airport. Rep from company was waiting for us at agreed drop off point and within minutes we had unloaded the car and were inside the terminal building, a really simple handover of keys and paperwork had taken place. On return we called the provided number to say we were waiting for bags, we were told to call back once we physically had our bags and had cleared customs, which we did. We literally walked from customs to the agreed pick up point and our car was waiting for us. This service definitely ticked all the right boxes. I have always used valet park companies but I have to say this was the best by far....clear instructions, prompt pick up and a really good price. Will use again for sure!!"June 18, 2012
"EPG were very friendly and efficient and I would recommend them for meet & greet at Gatwick"June 8, 2012
"EPG Parking Gatwick - Meet and Greet provided an excellent service. They called before we'd even left home to check our arrival time again, as the weather was so bad; they were there waiting to collect the car when we arrived, and arrived at exactly the same time as us when we came back. I am hoping to book them again for a weekend trip to France in September."April 28, 2012
"cant praise you enough 1st class treatment polite and helpful staff will be using you again very soon
thanks to all"
"Very efficient and made our trip very easy. Will definitely use again."March 1, 2012
"Arranged on line with no issues. Made the call on the way up the slip road (A23) off the M23 road (which was later than advised) so we had to wait about 5 minutes once we got to the passenger drop off. But then the car was collected and we were off to Bankso for our snowboarding holiday. 7 days later we returned, called from the baggage reclaim once we had our cases and walked to the collection area and just then the driver turned up with our car. This is the 4th year I've used this kind of service and I've no idea why people still go to the trouble of parking their cars up. It's so easy, I always use this kind of service now."February 27, 2012
"Brilliant. We called in advance to let them know our eta and they were there waiting for us, and we phoned just as our final bags came out and my car came round the corner just as we got to the pick up point. Could not have been better."February 24, 2012
"The chap was waiting for us at the pre-determined spot when we arrived, quick & easy handover with no fuss. When we returned called the office after passport control & only had to wait 5min before the car was delivered despite delays of 5hrs+ due to snow! No frills, no fuss, it is what it is - will definitely use again..."February 13, 2012
"Managed to meet EPG representative quickly at airport despite usual Gatwick construction chaos. Equally on way back told to expect car 15 minutes after call and arrived on dot of 15 minutes. Surprised not to require any paperwork or proof of identity to collect car. Low price and efficient. Will use again."February 7, 2012
"Would not hesitate to use again."February 6, 2012
"This was the first time I had used Meet & Greet having always used Park&Ride. The M&G was fine but between delivering up my car and getting it back, it developed severe vibration eventually traced to a failure of the dual-mass flywheel and costing £1180 to fix. There were no indications of a problem during my 100 mile drive to Gatwick. It may have been pure coincidence that it failed when with EPG but I shall never again use a Meet&Greet service."December 20, 2011
"Worked very well in almost all respects (prompt meeting on the way out and ditto on way back). Only adverse comment was that, wherever the car had been parked for 4 weeks was not bird proof - a serious carwash is needed,"November 12, 2011
"EPG were prompt and courteous. I will use them again and recommend them to family and friends. Excellent."September 28, 2011
"Efficient service, quick & reliable.
Both drivers were polite & pleasant to deal with.
Cost was very reasonable as well. I def recommend & will use again.
"Although we arrived earlier than planned at Gatwick when departing we were met as we pulled in and when returning after a quick phone call our car was waiting for us. Probably the easiest part of our whole trip."September 6, 2011
"Excellent service - were there when we arrived both times. Couldn't be better!"September 5, 2011
"Overall - fantastic service. We phoned 15 mins before our arrival and were greeted at 6am by a very friendly EPG rep. On our return, (our flight was delayed by 1hr 30 mins - which made no difference) we collected our bags, phoned (which was answered straight away) and were given clear instructions of where to meet the rep with our car. We were told they would be with us in 8 mins. By the time we had walked to the rendezvous, we waited for approximately 1 min. This really is a very good service and one I will not only be using again but will also be firmly recommending to others.
A very satisfied customer."
"It was easy to book, the representative was always polite and he turned up promptly there and back. As long as prices stay comparable to airport parking I would definitely use this particular company again and would recommend them to my friends."July 29, 2011
"AN EXCELLENT SERVICE FROM ALL PARTYS CONCERNED FROM SPEAKING TO STAFF AT THE OFFICE QUICK TO ANSWER THE PHONE AN DEAL WITH MY ENQUIRE, TO THE SERVICE IT'S SELF
MEETING THE DRIVER AT GATWICK WHO WAS AGAIN VERY QUICK TO ANSWER THE PHONE AND GIVE US INSTRUCTIONS TO MEET HIM.
TO OUR RETURN WHICH AGAIN WAS PAINLESS, AFTER OUR DAY OF TRAVELLING WE RANG THE DRIVER AS ASKED AFTER WE HAD COLLECTED OUR BAGGAGE, WAS TOLD WHERE TO MEET HIM AND HE WAS THERE AT THE MEETING PLACE HE TOLD US NO HAGGING AROUND.
NO FUSS,NO HASSEL
WILL BE USING THIS COMPANY AGAIN ON THIS PERFORMANCE."
"Meet and greet worked as advertised. No delays in dropping off the car and delivering the car back on our return.No problems experienced."July 3, 2011
"I was pleasantly surprised at how stress free and easy the whole experience turned out to be. The drivers were both very friendly, and gave clear directions to the drop off point. I highly recommend this method for airport parking."June 26, 2011
"Very efficient, polite staff. I would use them again."June 20, 2011
"We haved used this service twice now and we will be using it again in thenear future"June 14, 2011
"First time I have used Meet and Greet and was very satisfied with the service,didn't have to wait (even tho it was 4.45 am) as they meet us at drop off point at the terminal and also when we got back they arrived on time- excellent service will defo use them again"May 27, 2011