"EPG were prompt and courteous. I will use them again and recommend them to family and friends. Excellent."September 28, 2011
"Efficient service, quick & reliable.
Both drivers were polite & pleasant to deal with.
Cost was very reasonable as well. I def recommend & will use again.
"Although we arrived earlier than planned at Gatwick when departing we were met as we pulled in and when returning after a quick phone call our car was waiting for us. Probably the easiest part of our whole trip."September 6, 2011
"Excellent service - were there when we arrived both times. Couldn't be better!"September 5, 2011
"Overall - fantastic service. We phoned 15 mins before our arrival and were greeted at 6am by a very friendly EPG rep. On our return, (our flight was delayed by 1hr 30 mins - which made no difference) we collected our bags, phoned (which was answered straight away) and were given clear instructions of where to meet the rep with our car. We were told they would be with us in 8 mins. By the time we had walked to the rendezvous, we waited for approximately 1 min. This really is a very good service and one I will not only be using again but will also be firmly recommending to others.
A very satisfied customer."
"It was easy to book, the representative was always polite and he turned up promptly there and back. As long as prices stay comparable to airport parking I would definitely use this particular company again and would recommend them to my friends."July 29, 2011
"AN EXCELLENT SERVICE FROM ALL PARTYS CONCERNED FROM SPEAKING TO STAFF AT THE OFFICE QUICK TO ANSWER THE PHONE AN DEAL WITH MY ENQUIRE, TO THE SERVICE IT'S SELF
MEETING THE DRIVER AT GATWICK WHO WAS AGAIN VERY QUICK TO ANSWER THE PHONE AND GIVE US INSTRUCTIONS TO MEET HIM.
TO OUR RETURN WHICH AGAIN WAS PAINLESS, AFTER OUR DAY OF TRAVELLING WE RANG THE DRIVER AS ASKED AFTER WE HAD COLLECTED OUR BAGGAGE, WAS TOLD WHERE TO MEET HIM AND HE WAS THERE AT THE MEETING PLACE HE TOLD US NO HAGGING AROUND.
NO FUSS,NO HASSEL
WILL BE USING THIS COMPANY AGAIN ON THIS PERFORMANCE."
"Meet and greet worked as advertised. No delays in dropping off the car and delivering the car back on our return.No problems experienced."July 3, 2011
"I was pleasantly surprised at how stress free and easy the whole experience turned out to be. The drivers were both very friendly, and gave clear directions to the drop off point. I highly recommend this method for airport parking."June 26, 2011
"Very efficient, polite staff. I would use them again."June 20, 2011
"We haved used this service twice now and we will be using it again in thenear future"June 14, 2011
"First time I have used Meet and Greet and was very satisfied with the service,didn't have to wait (even tho it was 4.45 am) as they meet us at drop off point at the terminal and also when we got back they arrived on time- excellent service will defo use them again"May 27, 2011
"we used epg parking for the first time in may 2011 and found the company to be very fast and ontime and will recommend then to family and friends and will be useing them again in october"May 22, 2011
"Excellent service. Very efficient. Would definitely use again."May 6, 2011
"Met on time, polite and helpful, Very prompt to hand the car back after our holiday."May 2, 2011
"IT WAS NICE TO HAVE A PHONE CALL TO SEE IF WE WERE ON TIME, AND THE PERSON WAITING TO COLLECTED MY CAR.
THEN THE RETURN WAS GOOD THAT THE CAR WAS THEIR AGAIN.
WILL USE YOU AGAIN, AND HOPE THIS WAS NOT A ONE OFF"
"Great service - met on time on arrival and actually called me to check on progress though baggage claim on arriving back - car waiting as promised - couldn'tfault."April 25, 2011
"brilliant service, flexible they came out 20 minutes earlier as stated which meant 4.40 am! they drove exactly when we walked into the drop of area, so it was a seamless stress free transaction, perfect!"April 20, 2011
"Punctual and friendly - couldn't fault them, would definitely recommend"April 8, 2011
"I've used meet and greet parking from other companies and was never really pleased with the service. I read some of the reviews for EPG and thought I'd give them a go - am I glad I did! The gentleman that met me was friendly and efficient and actually had a smile on his face!! The hand over was simple and quick with no hanging around and the pick up was just the same.
I can't recommend EPG enough - I'll definately be using them again. Great service at an affordable price - what more do you want."
"Excellent Service! All went very smoothly - we had two cars and both were collected and returned at the same time. Thank you."March 10, 2011
"excellent service, would highly recommend,couldn't have been better, lovely polite and helpful staff"March 1, 2011
"Excellent all round. Easy to book, minimal paperwork, easy to arrange rendezvous to drop off car yards from Gatwick Departures with driver there to meet us as arranged. Return to same place to pick up our car on time, smooth, efficient - all in all a no-fuss very efficient service. Will always use from gatwick and will recommend to everyone. Thanks."February 28, 2011
"The parking service was excellent. Having three kids just makes it so much easier than doing the whole 'park and ride' thing! We would without a doubt use the service again. Thank you!"February 25, 2011
"Pleasant and efficient service, and last minute change to terminal location was acknowledged by email."February 25, 2011
"A most impressive and excellent service provided thank you - best meet and greet we have used where nothing was too much trouble and the staff were more than accomodating - will definately be returning to such a superior service"February 21, 2011
"Very smooth drop off, and the car was with us within moments of leaving baggage reclaim. Can highly recommend this service - no hanging around for bus transfers to the on airport parking."February 20, 2011
"I found EPG to be very professional and offered us a great service. They contacted me on the day of departure to confirm our attendance and were there waiting for us on arrival at Gatwick to collect our car on time.
They were also there ahead of time when we landed to collect the car upon our return and both drivers for each collection were very courteous and polite."
"Mmmmmm, let’s start positive - booking was easy and clear using the website. The driver and service when collecting the car on our return to the UK was excellent - the driver was helpful, courteous and very obliging.
However, the driver on our departure from Gatwick was obnoxious, in fact down right rude. We were running a little late (approx 30 minutes) so I asked the hotel to call and let him know as I could not use my mobile as I had no signal. He was rude to that lady first, then me and continued to treat me like a naughty little girl who needed to be told off. I was not impressed. He informed me he had already tried to contact me an hour before we were due to arrive, I had not received his message as we were staying in an area with no cell signal, this seemed to infuriate him. He then had the gall to tell me we had to leave our hotel immediately as he had other customers to attend to and we were going to be very late.
I called the contact number 15 minutes from Gatwick, the driver did not answer so I left a message with our location and ETA. I called again and left another message when we reached the terminal. Eventually he called and tell me off again as he had been trying to call my mobile and I had not responded although, strangely, my phone had not rung and I had no missed calls or messages! The driver then said he would be a further 8 minutes.
When he finally arrived he thrust two pieces of paper at me and said “SIGN” - I asked what they were and the response was blunt, rude and uninformative. I signed, under duress, as it was obvious that was the only way he would take the car, I am still unsure what I signed!
At that point I left my husband to deal with the man as I had had enough - he then became the most helpful, polite man and shook my husbands hand.... Neither my husband nor I understand why he behaved the way he did. Because of this man alone I can not recommend EPG to anyone - he was not an asset - just an ass!"
"I booked with the service as it was one of the cheaper options.
The guy who came to pick up my car was courteous and helpful and turned up dead on time he even helped to take my luggage out of the car. On return from my holiday again they were dead on time and I have no complaints at all."