"I loved the idea of meet and greet but unfortunately it did not work out as well as we'd hoped. The arrival was ok - we waited only 5 mins for the guy to meet us and take the car.
Despite warning head office when we booked the service the fact that our car occ gets a flat battery was not passed on although I was assured this was not uncommon and would be easily catered for. Sadly when we returned to exeter and rang the numbers given to us from the baggage hall, the 1st number was not recognised, the second was answered by someone who just said he was not on duty but that the car'll be outside in a few mins. On going outside - no car. This second number was not answered again despite my trying it. We then tried the 3rd number, and got some help - after a few calls (although this 3rd number also was for a man who was not working that evening. Apparently the car battery was flat and we were told the guy bringing it to us did not have jump leads. He had asked one of his colleagues to bring some up.
Eventually we persuaded the 3rd guy to give us the contact number for the chap who was with the car. On ringing him we found out what was wrong and he eventually brought the car round to the car park for us. It took over an hour from the first call to getting the car. 50 mins of this was spent standing in the middle of a cold car park 9.30 pm with no info. I realise the flat battery was not their fault, but better communication both within the company and especially directly with us at the time would have been very helpful. (the driver had our mob no on the ticket!)"
"I thought the service was excellent and would use it again I will also recommend it to family and friends"March 11, 2009
"Excellant service.. will use again. SAved a lot of hassel both when flying out and on return, car was ready waiting after we left the terminal. Many thanks"October 14, 2008
"The parking service was very easy to use and efficient. They were prompt and phoned as we got closer to the airport to see how our journey was going."October 6, 2008
"We used Main Yard Parking based in Exeter. On Wednesday 24th September - we rang 20 minutes before we arrived at the airport & we were told that they had no knowledge of our booking. This was apparently not the first time recently this had happened. We were met but 30 minutes later than we wanted to be & we were disappointed to have this stress at the start of our holiday. At one point whist waiting we had to drive the car out of the car park & back in again as you can only wait in the drop off / short stay for 15 minutes. Comming home went smoothly & we were met 10 minutes after ringing to say we had landed. However you really do need to adress the situation with communication, as we had the paperwork but they were not expecting us. Also had we not rung when we did on our departure we weere told the office would have been empty for an hour as they were just leaving to pick up other people & we would have been left with no choice than to make other arrangements..... I would be interested in your feedback,"October 2, 2008
"I couldn't fault this service in any way. We were met at both ends of our journey as planned. The service was courteous and helpful. It was also more convenient than using the on-site airport parks which can entail a fair hike, often in the rain. We wil definitel use the system again provided the price remains competitive."October 1, 2008
"Meet for departure went very well. However, the state of the car on collection was not at all good. The body was covered in dust, the drivers mat was covered in chalk / mud and there was straw underneath the mat. There also appeared to have been approx 20 miles put on the clock. Review? Good service re collection and delivery, but poor standard of vehicle condition on delivery."September 29, 2008
"Excellent service. Will certainly use again."September 7, 2008
"This service worked very well. No problems. Took the hassle of airport parking."September 4, 2008
"This is an excellent service. We were met on arrival at the airport and on our return. There were no slip ups and the car was in its usual condition on its return."August 31, 2008
"Departure was easy with someone in the car park when we arrived and helped with luggage by getting a trolley. On return I phoned from the baggage hall but we still had a twenty minute wait until our car was delivered."August 28, 2008
"They were alive to our plane's delay and were at the handover point even before we rang them after getting our cases.(We had chosen the Meet and Greet option.)"July 31, 2008
"Excellent, no hassle, service. Drop the car near to terminal and it was ready when we came back. Great and courteous service.
Even with the 'Meet and Greet' option was the cheapest available. SO even cheaper using the normal service."