"Booked into car park 3pm Monday 23 May for 4 days. Due to the storm damage to the airport roof & subsequent ash cloud disruption our flight was cancelled. Left Secure Air Parks at 8pm. Was unable to a obtain a refund for unused days, but was advised it would be valid for another trip. Given that this was caused by circumstances outwith our control their offer was not not good enough."May 27, 2011
"Value for maoney- very good customer service- With the new IT system, they have significantly reduced the time wasted in parking the car"May 27, 2011
"Car park easy to find. Number plate recognition means you drive straight in when you arrive and straight out when you leave if you've pre-paid. Bus transfers very straightforward. I've used it before and will almost certainly use it again."May 21, 2011
"A very hassle free facility. ANPR allows easy entry and exit, with only a few wait for bus pick up to snd from airport."May 20, 2011
"Excellent swift and easy service at a very good price."May 20, 2011
"Excellent fast transfer both to and from airport.
Totally without any problems, from parking the car we were taken to the airport within 5 minutes. The same timescale on our return. Effortless!!!
Definately would use again, Thankyou."
"We returned from Berlin yesterday after a 3 day trip and were delighted with the hassle free service you provided both on arrival and departure from Edinburgh Airport
We will definitely be using your services again
"Easy to book. Very efficient, courteous service. Totally hassle free experience. Many thanks."May 11, 2011
"First class, I use a wheelchair and there very helpful and nothing is to much bother."May 9, 2011
"This is now a very convenient operation."May 6, 2011
"Excellent location. Buses are very frequent. Only had to wait for a minute. Bus drivers were very helpful with bags."May 1, 2011
"Excellent - no hassle, quick and well organised! Number plate recognition was impressive!"April 19, 2011
"Easy to find, no problems. Would use again and recommend."April 18, 2011
"very efficient and easy to find and use...prompt pick-up both ends of trip."April 15, 2011
"Excellent service. Many thanks."April 14, 2011
"excellent service. Quick and easy to use. Driver was helpful and polite"April 13, 2011
"Very very smooth process. As we were fumbling about for our booking at the barrier entrance we were automatically 'recognised' and out details appeared on a screen next to us and the barrier swung up. Similarly smooth exit. I'll be using it again."April 11, 2011
"I had an excellent experience with this service. Although a self parking system was in place, I found the driver went out of his way without being asked to help me with my luggage etc - I was a disabled lady travelling alone. I was help with my luggage to the departure terminal door, and upon return, my luggage was taken to the car for me. I had not asked for preferential treatment, which is what I found so pleasing about the service provided. There was no fuss nor embarrassment about it, and I will always use this service in future."April 9, 2011
"Excellent car parking service. The Numberplate recognition service worked without a hitch and we had no wait for our bus to the airport. Similarly on return everything went without a hitch. The closeness of the park to the airport is another major plus for this service.
I will definitely use this again when next I fly from Edinburgh."
"The service was great and the car was in good order but I must say the service I received on my return to the Car Park on the 8th of December 2010 was EXCELLENT I sat on the plane wondering how I was to dig out my car and get on the road at 11.30pm at night and the roads were so bad but my fears were dispelled when I got to the park and the lad jumped on the bus with two
spades and I was dug out and on my way in less than 15 minutes. Best Ever Service. Thanks again and I will tell all my friends to use your Car Park without doubt."
"DIFFICULT TO FIND SPACES - WAS MUCH BETTER WHEN ABLE TO LEAVE CAR AT THE FORECOURT AND THEY THEN PARKED IT"March 28, 2011
"It can be quite easy to miss the road to the car park as the road sign is small and there is no other obvious indicator but that is the only minor criticism I have. Entry to the site was quick, parking was easy, the buses were quick, modern and very clean and the drivers were friendly. A very short trip to the airport and the offer of a discount the next time I go back. All in all, it was very good."March 25, 2011
"A great place to park, very efficient and a quick transfer. We will definitely use this facility again."March 17, 2011
"as always fast and reliable service"March 14, 2011
"I thought that the service provided by Secure Airparks was exceptional.... could not fault it at all. This was the first time I have used Airparks and I was particularly impressed with the technology involved in the whole process e.g. the car number plate recognition CCTV and the touch screen on arrival which was linked to the CCTV and my original internet booking. I have used other car parks at Edinburgh Airport in the past but Secure Airparks is the best I have utilised."March 9, 2011
"Worked like clockwork"March 6, 2011
"very efficient and well priced."March 5, 2011
"Very straightforward, easy to use, competitive price, good bus service. Excellent all round."March 1, 2011
"Excellent service. Easy to find the parking space. Very well laid out with sheltered waiting areas. Number plate recognition worked well - no queuing in an office watching precious minutes tick away as flight time approaches."March 1, 2011
"Excellent facility, very handy and efficient. Great value and highly recommend!"February 28, 2011