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Edinburgh Park & Fly Ltd reviews

Here are some comments that our customers have made about Edinburgh Park & Fly Ltd

Showing 1 to 30 of 867 1 2 3 4 5 6 7 8 9 10 ... >>
3

"The place is fine, I have used it many times the only problem I had with the return to the car park on the 24/06/14 was the young driver, he thinks he was driving a racing bus, me and the wife were flung from side to side when he was going round the turns to the car park he needs to slow down. If I do use you again and I see that young driver I will refuse to go into that mini bus, tell him to slow down. The lady behind me was grabbing the back of my seat and pulling it back, not a nice ride at all. The other driver going to airport was very nice indeed."

June 25, 2014
3

"We arrived at the airpark at the time arranged and then stood for some time whilst the staff member booking in customers struggled to get his computer to find records of the people before us. When it came to our turn the service was quick and easy. We were transported to the airport with no fuss at all.
On our return we were picked up quickly and transported to the airpark where we found the receptionist could not locate our car on his computer. I went off in search of the vehicle and when I eventually found it I found it was unlocked with the nearside front window partially open. I went back to the office, which had by this time located my car on the computer, and retrieved my ignition key at the same time mentioning that the car had been parked unlocked. I was informed by your staff that all the vehicles were unlocked which I found to be most disconcerting.
The service we received, i.e. transport, price of parking etc, was good but I would be most unwilling to leave my car at your parking facility if it is be kept unlocked."

June 13, 2014
5

"I have used park and fly a few times and they have always been very good, quick and very efficient and would not hesitate to recommend them. I will definitely use them again."

June 4, 2014
5

"We had a good experience with this company found the staff to be friendly. My tips would be :
Call them as you drive close to the airport.
Avoid going into the 'Drop off' zone as you have to pay to get out, head for 'Multi Storey car park'.
Avoid using the 'Speedy' barrier to get your ticket.
On return : Call them on the free phone which is located after Customs and you have your luggage.
If you follow the above all should go well."

May 10, 2014
4

"Good value for money with efficient transfer service."

March 6, 2014
5

"I've used Edinburgh Park & Fly Ltd several times now and have enjoyed a friendly and no-fuss service and would happily advise the use of this company, Recently I returned from Oslo and found myself with a problem of my own making, which Edinburgh Park & Fly Ltd., solved unbidden, I can't speak more highly of their support. Thanks again,"

January 26, 2014
5

"quick and efficient drop off and pick up and very polite staff."

January 6, 2014
4

"No real problems though don't understand why given they have access to airport information they cannot be at the stand to meet you....having to stand even for a few minutes in the uncovered pick up area in the middle of winter is not pleasant and not necessary"

December 10, 2013
4

"good value car park, have used them twice now and not had any problems will use again for sure"

December 3, 2013
5

"This carpark is easy to get to and the service to and from the airport is excellent. We have used it many times and have always been satisfied by the service we have received. The staff are very helpful."

October 2, 2013
5

"Used this company for the first time recently. Flawless. Found it easily, and left car/keys at reception and were at Edinburgh airport within 15 minutes of arriving ar car park. Upon return, flight was 25 minutes early yet bus was waiting for us at appointed lane. Back at car park 10 minutes later, walked 3metres to our car sitting ready to go, didn't even have to go back in to reception. No paperwork to submit/complete upon return. Car in same condition as I left it. Highly recommended."

October 1, 2013
4

"Directions given were good. Easy to find. Good and friendly service. Highly recommended"

October 1, 2013
5

"I would highly recommend the very efficient service at this car park. Directions given to the car park were also very accurate and easy to follow. Competitive price so will use again."

September 11, 2013
5

"Have used Park & Fly a few times and never been disappointed. Always efficient, on time and pleasant staff to meet and greet you and give you instructions. Excellent value for money"

September 9, 2013
5

"Very easy to find, very efficient service. We experienced no problems at all. We will use then again in future with no concerns."

September 3, 2013
4

"Very happy with car parking. Transfers were very quick and easy to arrange."

August 31, 2013
5

"Everything went smooth,Great service"

August 12, 2013
5

"I use Park and Fly each time I fly - stress free - easy to find off motorway, courteous helpful staff, I leave my car at their office, and it is there ready for me on my return (never need to remember where I left it!). Bus link is 5 minutes to/from just outside the airport arrivals door, discount for regulars too."

July 4, 2013
5

"We had no problems at all with your company, the online service received when I booked the car in, then again when I had to change my booking; fast replies to my emails, informative and helpful at all times. Retrieving the vehicle on our return was a matter of a phone call and a very short wait until we were picked up. I suppose our only comment was that we didn't know to stand in row 7 to be picked up! Will most certainly use you again as we have now purchased a property in Portugal and will be back and forth a lot. In this day and age of poor service wherever I go, your company was a refreshing change."

June 26, 2013
5

"Pleasant staff, we were on a minibus to the airport within 5 minutes of booking in. On the way back 10 minutes a from phoning we we were in the minibus back to our car."

April 13, 2013
5

"Fast, friendly and efficient service, also the cheapest online, great service thank you."

April 13, 2013
4

"Very efficient service...no complaints, although their portacabin was a bit off putting!!!"

April 2, 2013
3

"Service on arrival was fine. On return, we called to request pickup, to be advised it should be within five minutes. At the pickup point, two buses were waiting at adjacent slots, but no drivers were in the area. We waited over five minutes in cold conditions and then two drivers walked to the buses and called in the four waiting passengers, including ourselves. No explanation or apology was offered. We were pleased to get away without further delay."

March 25, 2013
4

"Everything was excellent except that the plane was late (snow in Gatwick) and we had long wait to be picked up when we returned to Edinburgh. And it was cold!"

March 13, 2013
5

"Great service...I was impressed with how quickly and smoothly everything worked...no hanging about waiting anywhere...perfect! Thank-you"

February 24, 2013
5

"Very quick and efficient service. Dropped Carr off in a matter of minutes and straight into transfers mini bus to the airport. No fuss no hassle.
On return we phoned them from passport que and bus was there waiting for us. Very quick efficient and polite. Would not hesitate in using this service again."

February 24, 2013
5

"We have used Park % Fly at Edinburgh for a few years now. Only point I would make is that they used to send a confirmation by email. Very friendly and efficient. Last October on return from Spain in darkness, the throttle of our car jammed full on after starting it up. Returned to the office and a few minutes later a very nice Polish gentleman arrived with some WD40 and a torch , and sorted us out in minutes. Will be using them again this October."

January 30, 2013
5

"great service, as always on time, and very professional.
Thank you"

January 3, 2013
5

"Fast, efficient and courteous service.
Arrival was handled efficiently and I was soon on their bus to the airport (which is not far away).
The return to pick up the car was just as efficient with a courteous welcome. The pick up bus arrived soon after phoning and on return to the car park my car was waiting for me, ready to drive away."

December 17, 2012
4

"Very easy to book and use, they fixed an error I made in the booking with ease."

November 27, 2012