"I have used meet & greet services a few times before with different operators and always had excellent service. Unfortunately this was not the case with Park & Fly. Despite calling as requested 10 minutes before our arrival, no-one was there to meet us. I called back to make sure someone was actually coming and was told he would be there any minute - in fact we waited around 20 minutes before anyone showed up to collect the car. It was a similar story on the way back, we waited for about 15 minutes for the car to arrive. I book Meet & Greet because I have a small toddler and did not want to be waiting around for buses at 10pm at night. With the service we got that was a waste of time. I will book Meet & Greet services again but will make sure not to use this operator."September 15, 2008
"I would highly recommend using meet and greet based on my experience. On the outward trip the representative was waiting to take the car even though we were 20m mins early. On arrival back into the UK I rang on collection of our luggage and by the time we got to the car park opposite the terminal the representative was arriving with the car. Excellent service and very good value"August 31, 2008
"There to meet you at Edinburgh airport,very friendly, car returned with-in minutes of phoning on your return."August 30, 2008
the staff are really friendly and pleasant, i will be using these guys again and recommending them to my friends."
"as promised the car was collected on arrival to airport.
Unfortunately I made an error of judgement in the time change from U.S.and was a day late but the car arrived shortly after I phoned.
I liked the fact I did not have to get on and off a shuttle bus to the car park and it was collected and delivered.
It was not the cheapest I have used though."
"Meet and Greet service was excellent. Staff on time and very polite."August 12, 2008
"No problems at all. Fantastic service well worth the extra couple of pounds. Would certainly use again. Would definetly recommend to friends."August 7, 2008
"Excellent, very convenient, hassle free. Staff were courteous. Would definitely use this service again."July 27, 2008
"Travelling with four very excited? very tired children through airport protocol is never easy. Your service - quick and easy parking on departure and a quick welcome on arrival - made the wwhole experience much more bearable. Its also nice to find a company that still employs human beings - all our telephone enquiries, changes and confirmations were dealt with efficiently and your drivers were very helpful. I would have no hesitation recommending your service and will use it again."July 23, 2008
"Excellent service, would use you again no problems encountered on departure or arrival. staff were polite and courteous in person or on the phone. thanks for taking the pain out of getting two kids and luggageón and off buses to the car parking!"July 22, 2008
"Driver was not there to meet as planned but when phoned was there within five minutes. Computer booking system had entered two different times. On return driver was there promptly when phoned. Overall service couteous and efficient. Certainy saved loading bags on/off a bus to pick the car at on off site car park."July 15, 2008
"Driver was waiting for us but did not haver a black jacket on or carrying a red folder as we had been told, in fact he did'nt have any ID so I had to telephone his office to confirm he was who he said he was.
Apart from that the pick up and delivery went well."
"Great service and well worth the money."June 15, 2008
"Excellent service - was met at the airport as arranged and the car was delivered within 10 minutes of ringing through on my return - couldn't be happier - will use again"May 30, 2008
"I was very impressed with this service, both in terms of efficiency and cost. I booked the meet and greet service and give it 100% for service on departure and return. I will definitely use again."May 26, 2008
"Excellent speedy service. The luxury and convenience of driving to the set down area and just offloading all the luggage and having a valet take the car was brilliant. Similarly on our return the car was there to meet us within 5 minutes. And so cheap! Would have cost as much for petrol for someone to drop us off and pick us up (driving from Northumberland). I used the Manchester service before and am delighted it is now offered at Edinburgh."May 23, 2008
"Worked well apart from delay of ten minutes or so on arrival before driver appeared to take our car away. That caused a little anxiety as it was our first time using this service. Quicker on the return trip and overall very satisfactory. Hope to use you again."May 1, 2008
"Excellent"April 28, 2008
"service was very good for collection and delivery. i would recomend and use again."April 14, 2008
"Excellent. We were not initially clear where we were to meet but once this was established by a phone call, your representative was with us very promptly in the car park. On return our flight had been significantly delayed and we had been unable to access our paperwork to contact you and yet once we did you were again with us promptly providing us with our first NO delay experience of the day! Thank you, it was a great all round service at a competitive price."April 7, 2008
"I arrived a little early but the company appeared in no time to take my car away. On the return my flight was delayed for 4 hours. Again the company took this in their stride and had my car waiting for me. The service could not be faulted."April 7, 2008
"The Meet & Greet service is excellent - you simply hand your car keys over to the person who meets you in the foyer of the short stay carpark and go check in!
Your car is brought back for you on your return and all you have to do is hold out your hand and your car keys are handed back to you and you're on your way!
Brilliant! No hassle!"
"Fantastic service. Drivers were punctual and polite. Thankyou for making our trip go smoothly."March 18, 2008
"Not good I have to say.
We were met underneath the NCP short stay car park opposite the terminal building. I had to telephone to find this out. The person who met us stated we would be met at the same place on return.
On return the internal phone was not working monday 10th march 8.55pm. On phoning by mobile your line was busy twice so I left a message and went to where we were told to go ie where we left the car and where we were told to go to the bottom of the NCP car park.
Eventually after 20 cold minutes I phoned again and was told the car was at the airport but in the setting down car area. It was!
Communications very poor I,m afraid don,t think we will use the service again.
"Guy was a couple of minutes late in meeting, and car came 2 mins later than stated. Othrwise, very good."February 18, 2008