"Used this twice and so far, it's a 100% failure rate. The problem seems to be the number plate recognition system which in my experience and according to reviews, just doesn't work as it should This leads to a £150 payment demand when you try to leave which can only be sorted if you have all your booking papers to hand. Don't these people understand that preparing for and returning from a flight is stressful enough without unnecessary hassles caused by low-grade technology.
I've decided that next time, I would rather pay an extra £10 elsewhere than go through this system once more."
"I am really happy with all service of Edinburgh Long Stay Car Park.
I will recommend to everybody, good price and easy to find. 5 min from airport."
"I would have given you top marks this time had it not been for the confusion at driving through the exit when the machine asked me to pay an additional £150.00; It added around 5 minutes to us leaving the car park at that time of the morning which was an annoyance.
Otherwise, I couldn't fault your service!
"The park is close to the airport. The shuttle bus was there when we parked and when we returned and took a few minutes. This was all good. However on arrival the system did not recognise our number plate although we had booked. We were told to take a ticket and sort it out when we returned, which we did. Over our 4 day absence we had the slight anxiety that something could go wrong. On departure we were asked by the machine for full payment. Again we buzzed the voice at the other end who said we were not on the machine system. He did check and saw that we had booked and resolved the issue quickly. It was a bit of a pity that all had not run smoothly although it worked out fine in the end."April 26, 2017
"Good service for good price."April 12, 2017
"The whole process was simple to use. Very happy with everything"January 23, 2017
"Easily booked, trouble free at airport, prompt bus transfer to and from terminal."December 13, 2016
"Everything went so smoothly with our parking we had no problems at all would certainly use purple parking from now on"December 11, 2016
"We have used airport parking shop many times, unfortunately in July we could not exit car park when inserting our parking ticket, we called for assistance and problem was quickly rectified, we thought it was a one off but again when we used the car park in October we were unable to exit again and had to call for assistance and quote our ref number, a computer blip perhaps. Will still continue to use this company."October 26, 2016
"Easy to book. Plenty parking places. Quick pick up.
On return, drop off near car, load up and through the barrier using ticket. Simple."
"Easy to operate. Prompt and regular shuttle service. Thank you."September 22, 2016
"No problems"September 10, 2016
"This service was excellent - I was able to pick the type parking I wanted at the price I wanted - not the cheapest but the best for my purposes. Brilliant - I would recommend it to anyone."August 30, 2016
"The whole experience was a breeze. No problem finding the place, and the numberplate recognition made getting in so easy. Even at 5am we only had to wait a couple of minutes for a shuttle. Ditto on our return, and the exit worked just as expected. Cheaper than a taxi one way, and definitely more convenient. We would certainly use this again."August 21, 2016
"The postcode they provide you with takes you away from the airport, round country lanes to the back of the airport which I am presuming used to be the entrance. Do not follow the postcode instead just follow airport signs and it is marked from there. Easier to find just using road signs. Other than that car park fine with good transfers to terminal."August 19, 2016
"From the instructions sent at time of booking I was expecting to scan the QR code on the booking form when arriving at the barrier. this wasn't the case.
Only when leaving the carpark was it made clear that the ticket gets validated when you speak to someone via the intercom and then leave. This could have been made much clearer from the instructions. Until that point I thought I was going to have to pay over £100 to leave the car park."
"Slightly confusing to find entrance, as few long stay parks, barrier did not recognise number plate on exit, so had to call but was sorted out very quickly. Other than that very good."July 10, 2016
"Great service very easy and quick, book on line it's half the price"June 23, 2016
"Only problem I had is that the barrier dos not go up automatically even though I'd prepaid. I also had to ask for help on exit as the ticket machine still wanted to charge. It would be better if these systems were integrated so that it's not necessary to have to seek help on exit.
Otherwise, parking was fine, transport to/from airport was good and not too long to wait for the bus."
"5 minute walk to the terminal"June 21, 2016
"quick booking,easy to use site,parking is safe and close to terminal"June 20, 2016
"The directions to the car park were poor but once we found it there was no problem. Cost was 20 pounds cheaper than through Edinburgh airport site for 1 week stay"June 20, 2016
"excellent service everything went just as you would wish for."June 19, 2016
"Great car park, was very full. Transfers were like every 3 minutes. Bus drivers were so friendly. Would come back."June 18, 2016
"the web page was easy to understand and booking was very simple. Have used this park many years ago and was delighted that everything has remained at such a high standard."June 15, 2016
"Great service.Great value a change to my booking was handled with politeness and a minimum of fuss. I will definitely use again."June 14, 2016
"So easy. Straight in, parked car. Waited 2 minutes for the bus to terminal. Great!"June 1, 2016
"The EDI Long Stay car park is very conveniently situated close to the terminal with a frequent shuttle bus service that doesn't need to be specifically called. It is more expensive than car parks a bit further from the terminal but as our flights were leaving very early and returning very late we felt paying the extra was worth it for a more relaxing journey."May 29, 2016
"Can recommend this parking option! Staff could not have been more helpful on exit (My fault did not have ticket forgot to remove it on entry!) Good parking layout. Easy pick up and drop off. Definitely the car park to use if you are flying from Edinburgh!"May 14, 2016
"Very good except that ticket would not go into machine at exit - apparently the machine had jammed. Office called up and speedy exit thereafter but still a bit of a pain at midnight after a long day's travel."May 9, 2016