"The staff were very friendly and helpful. We turned up unpacked and were quickly and efficiently transferred to the airport. On our return they arrived prompttly after we called and again it was a very quick and smooth transfer."October 20, 2008
"Car park no problems but transfer back was terrible. Felt like high speed race, swung around bus, door flew open and had to grab cases to stop them flying out the back door. Had to shout to driver to stop as he appeared unaware that gale was rushing through the van!!"October 19, 2008
"EXCELLENT"October 18, 2008
"Reliable and efficient. Will use again"October 17, 2008
"Found car park extremely easy to find,couldn't miss signs. Helpfull staff & driver.Will be using again when flying from Edinburgh. Makes a difference when things go smoothly from start. Many Thanks."October 16, 2008
"No problems, staff were courteous and knew what they were doing. The only minor fault was with the driver on the outbound trip who went away without us so we had a 20 minute wait instead of a 2 minute wait. This wasn't a problem as we had plenty time though."October 14, 2008
"Problems again I am afraid.In May the booking in procedure was slow and on return they pointed in the general direction of where the car should be and was told to get on with it.
But this time it was total chaos.The booking in took
15 mins and on return after 45 mins they still hand not a clue where my car was.Talk about a bunch of amateurs.Awaiting contact from them on this total shambles."
"very efficient service,"October 8, 2008
"We parked two cars for a fortnight and ordered two mini valets for the cars and only one was done. I received my money back no problem and will put this down to an ''oversight'' on their part. Other than that everything was OK and I would use them again."October 5, 2008
"Drop off went without a hitch but pick up on return cuold have been better.Had to go looking for my car on my own and given that it was 4am,very cold and very dark it would have been better if the car had been brought out for us."October 5, 2008
"great drop off and pick up- only problem is when getting car across rough stones- can't wheel cases- and is quite far to carry heavy bike bag."October 1, 2008
"Nice friendly people in the office. Helpful drivers. Some confusion when the shuttlebus arrived about which carpark they were going to (I believe the same firm does the Flying Scot parking). I had to get my car out of a moderately tight space, so if you (or anyone else) struggles with manoevering there could be contact."October 1, 2008
"Everything went as promised- prompt and helpful transfers and car was where it should have been."September 30, 2008
"Would recommend this service. Fast and efficient transfers both to and from airport and drivers were very helpfull."September 30, 2008
"This is the first time we have flown from Edinburgh Airport and booked Lowcost Airport Parking after searching the internet for secure parking within close vicinity to the airport. We found it really easy to find from the directions provided when we booked on line. Within 10 mins of handing over our car keys we were whisked by courtesy bus to the airport which was only a short drive away. On our arrival back in Edinburgh 2 weeks later again we found it hassle free - a quick call from the free phone and our bus arrived within 10 minutes. Staff were courteous and helpful and prices were fare. I would definitely use Lowcost Airport Parking again."September 29, 2008
"I picked the cheapest quote to park my car at Edinburgh Airport, but I certainly didnt get a cheap service.All the staff were pleasant, even at such an early hour in the morning.The drop off and pick up were fast and efficient. We would use this service again."September 29, 2008
in response to your online questionnaire I can state the following:
1) booking & confirmation - very good
2) arrival at Edinburgh - female receptionist very pleasant and professional
3) drop off at airport smooth and uneventful
4) return trip not so smooth! Wrong number printed on card for pick up!
5) driver perhaps a little pushed for time!
6) car parked tightly and I had to be exceedingly careful getting out
Despite what looks bad I would use your service again but would like someone to guide me out next time so that no knocks or scrapes occur
"The Service was efficient & Courteous. The only issue I had was the very poor surface of the pick-up-car area which was finished in type 1 grade bottoming or similar which was extremely difficult to walk on and has the potential to damage the bodywork on vehicles if drivers exit at speed."September 29, 2008
"The parking itself, along with the transfers to and from the airport were no problem - what really ticked me off though was the fact that I paid for a vacuum, wash & wax when we checked in on the Friday - on our return at 01.30 on 23/9, the car was ready for pickup, but it was obvious it hadn't been vacuumed - fair play to the lad in the office, as he paid back the balance between the vacuum, wash & wax and just a wash & wax
However, lo and behold, later on in the morning, in the daylight, I discover that even the wash and wax hadn't been done
Have to say that this spoiled what was otherwise a pretty smooth experience"
"The car park was easy to find and staff were all very helpful. I didnt have to wait long for transfer to/from the airport. On return my car was parked in the pick up area on some rather uneven, large stones(as opposed to tarmac/concrete)- am just thinking of tyres (given that I dont have a four wheel drive...)"September 23, 2008
"Would have received a 5 if the driver on the way in had helped with our 6 cases of luggage,my father is 70 and we got no help.
Driver when we arrived back was the opposite and we coudnt help him .Apart from that great service ,fast and polite at all times"
"Excellent service as always, thanks a million"September 18, 2008
"Very good service. Car check in efficient and helpful. Shuttle bus to and from airport quick and car pick up as good as check in."September 16, 2008
"Excellent fast efficient service - never have to wait long for pick up - good value"September 16, 2008
"The drop-off was well organised and location great. However, upon collection of my car I was concerned to see an extra 30 miles on my speedo and someone had been trying to reset the trip meter. I have now called twice to ask for explanation and have been unable to speak to anyone who can explain. I was promised a call back from manager - still waiting on this."September 12, 2008
"Excellent service provided by LowCost Airport Parking. The pick up service and drop off service was very efficent, I think I may have waited a total of 1 minute to be taken to the airport and when I was picked up again which I cannot argue with at all. The staff were very friendly and helpful, and my car was in tip top condition. With the price so low and with the excellent service provided I would definately recommend LowCost Airport Parking to friends."September 10, 2008
"Arriving at the car park booking in was a simple, enough process having booked online and they were expecting me. Only issue was on return,I was simply handed the keys ands pointed to a general area where I was informed my vehicle was parked. This area contained several hundred other cars and searching in the pouring rain in a car park more suited to a building site was not the best experience. Underfoot was large pieces of hardcore which also left my shoes extremely dirty. Having eventually found my vehicle I noticed it was parked far too close to the next vehicle and I struggled to get in through the drivers door. In addition the prices advertised were from three pounds a day yet I was charged £9.50 for two days. Not the worst experience but could certainly be improved."September 8, 2008
"The staff were friendly and helpful and the mini bus arrived very quickly after my call. I would use the service again but I would ask for my car not to be parked quite so close to others as it made it difficult for me to gain access; it is an Audi TT with large single doors and the soft top had a lot of leaf litter on it."September 2, 2008
"This is the second time i have used this car park and found the service friendly and efficient"August 25, 2008
"First class service. Your staff could not have been more helpful. I would certainly use the service again.
Well done and thanks."