regarding my recent exsperience with your company
I found it okay wouldhave said no problem and hassle free but unfortunatly,like other persons using the service finding you,s was a nitemare ,missed the slip road coming off the main road and spent an hour finding you's ,in my opinion a small map would have helped in finding the car park just a little one from the main road,however on arrival i found the staff and the service of very good standard
"Apart from not being able to find the "white" telephone very easily (which is used to call up the Courtesy Bus), the service was seamless. Friendly service (even though we checked the car in at 5am), and very efficient."October 26, 2010
"The staff were good on arrival and expecting me and the transport to airport was good also on return 1 quick call to them to say i had arrived and the shuttle bus was straight there i would recommend them to my friends"October 26, 2010
"The parking and staff were excellent and we will be very happy to use them again and I would have no hesitation in recommending you to my friends. Look forward to parking with you again."October 26, 2010
"Service was efficient- about a 10 minute wait at each end. Minibus was fairly new and was clean. Driver helped load luggage. There is a 'text to' service for when you arrive back at airport and need pick up, but there is nothing to tell you if that has been acknowledged so I phoned also to make sure.
Would recommend and use again."
"I have used Flying Scot at EDI before and I have always found them fine and relatively cheap. This time I was concerned about arrangements for pick-up after my return flights. I had been given a card advising that I phone the Flying Scot office on a courtesy phone from the airport terminal. It wasn't easy to find such a phone and, when I did, boths were broken. I had my cell-phone with me (some people wouldn't have), but mine still had a US sim-card installed and didn't work in Edinburgh. Fortunately the Flying Scot van arrived within a few minutes anyway, but they do need to review this arrangement."October 23, 2010
"Telephone number on voucher was going through to a different car parking operation, when I could find low cost. I ended up at the others who were able to help me get there. Ticket from low cost had a code to be texted to a mobile number when you got back, I did this and nothing happened. Phoned the telephone number got the wrong company again who were kind enough to send a coach to get me to the right place. Will never use this company again."October 21, 2010
"great service. driver couldn't have been more helpful or friendly - even at 11.30pm! will use again - this was my 4th or 5th time. very reliable."October 19, 2010
"Unfortunately we didnt have a very good experience with low cost parking. When we arrived back the bus took ages to come and when it did there was not room for everyone on the bus so we had to wait for a 2nd bus to be sent. the bus then did a round about tour of another car park before going to low cost parking. When we got off the bus the attendant was unable to find our keys then unable to find our car. This was sorted out eventually but i was very disaappointed with the service provided compared to otgher car parks which we have used in the past. i would be reluctant to use this car park again in the future."October 19, 2010
"Fine except for return pick up.
1. phone number not able to contact ( Car park when ready to be picked up ) on Airport telephone - tried 5 times not ringing through.
2. Time had to wait on a bus to pick us up at pick up point. - Far too long when just wanting to get home.
also only 13 people were able to be transported at a time so others left waiting even longer."
"no problems at all"October 18, 2010
"Not particularly impressive, had a 10-15 minute wait to get transported to the Airport, and on return had to wait in a queue for the best part of 30 minutes to get transported back to the carpark. None of the other pickup points had any such problems."October 18, 2010
"We booked into Low cost airport parking but were then directed to flying scot as the other car park had been overbooked by an online booking service. Fortunately we had left a good bit of time prior to our departure to allow for the change. The trip to the airport went fine however the return journey was not good. The pickup is advertised as on demand (we texted when we picked up our bags as per the instructions) but we must have waited at least 20-25 mins. There was a large queue in front of us which made me think they had also been delayed and then since there wasn't room for our party another bus was sent. On arrival at the parking lot our car was blocked in behind another two vehicles so these had to be moved to allow us to get out. We let the parking staff know we were on our way early in the morning so I would have thought the car wouldn't have been blocked in. I think in all it took around 1 hour to get from the airport to being able to leave the parking lot - not good. I thought the staff were very pleasant but the return journey has made me think twice about using this carpark again."October 18, 2010
"To Start off with we were pleasantly surprised at the efficiency of this operator on our outward journey.
On the way back we had to wait over 45 minutes for a mini bus to collect us ,there was a large group of people waiting and we had to wait for a 4th bus to collect us.The mini buses all came at once after a family member contacted the operator and told him that the wait was unacceptable .
Unfortunately I had a flat tyre and was surprised that the operator could not supply a pump ,considering they deal with thousands of cars a year you would expect a tyre pump to be on hand to assist an unfortunate car owner.
Would i use them again probably ,but I would make sure I have a foot pump the next time.
The staff are a friendly lot and tried to assit when needed"
"Good Reception service. Smooth transfers to/from the Terminal with a cheery, very considerate driver. I will certainly use your service again."October 17, 2010
"On arrival, after taking our particulars, we were advised that it was overbooked and that we were transferred to Flying Scot's car park. We had to reload the car and make our way to Flying Scot. So, not the best way to start your holiday. Flying Scot had all the details and handled the booking very efficiently. Would not use Lowcost at Edinburgh in the future."October 17, 2010
"First time i have used your car park. Your premises were very easy to find compared to others. The service when i arrived was first class. Very quick transfer to airport. Then on arrival back when i eventually found the freefone, i only waited a few minutes at the departure gate before i was collected by bus. I found your staff very courteous and helpful.
Sadly i have 1 tiny complaint. The person on duty in the office could have been slightly more helpful considering i was really tired after travelling back he just described where i could find my car then it was up to me after that as it was dark it was not that easy finding my car for the first time as i was not aware of the layout of the park. When i eventually found my car he came out to the car park right behind me and drove away in a car. He could have come with me to help as i was on my own with a case. Also i was not impressed with the way my car was parked which was ready for me to drive away but was more or less hard against a chain link fence which meant i had to drive forward to access the boot to store my case in. That is only a very small criticism though but i would have preferred my car to have been parked where i could access the boot right away. Also it was not locked!
Apart from these very small criticisms i will definitely use your car park facilities again. Your price was good too! Thank you.
M Ainsworth (Mrs)"
"Good experience"October 17, 2010
"Had originally booked with partner site but arrived to find booking had been moved round corner to Lowcost Parking. Not a great issue. Arrived back to find car waiting for us and check out quick and easy."October 16, 2010
"Parking was cheapest in this area. Easy to find, taken straight to airport and picked up quickly on return. Will use again when i next travel."October 14, 2010
"Unusually not great this time....when we dropped of the car on 3rd Oct the car park was full and we were moved to different one (despite having booked and paid in advence)...in the rush my partner left his mobile phone in the car.
And on return our car was not ready it was parked a few rows back ...we were told that night shift had mistaken our arrival time of 9.30am for 9.30pm"
"Close to airport, efficient minibus transfer. Rather basic carpark and facilities, but secure. Good value for money."October 12, 2010
"The service received was very efficient though on return to the airport after contacting the office for pick up instructions, we had to wait for a van as tehre were a lot of people there at the same time. Would only suggest to possibly put an additional vehicle on if there are lots of people to pick up."October 11, 2010
"I got there on time and was instantly told that they had overbooked the car park by 200 cars and I was sent to Flying Scot ... it worked out fine, they expected me at Flying Scot and the pick up after my trip went fine as well. Just one little thing: The left side of my wind screen was covered in bird poo ... not very nice and it should have been cleaned off before I got the car back, I think."October 11, 2010
"Easy to get to (nearly all are closer than Glasgow ones) Other good point is you just dump & pick up again at reception - none of this park yourself. Will go again & possibly get valeting as it also looked reasonable."October 10, 2010
"Top Notch service. Did what it said on the tin - low cost; excellent service. Quickly to and from airport and car waiting when we go back - thouroughly recommend."October 8, 2010
"The site is helpful and easy to use. The car park I chose (the cheapest) was friendly and efficient and the transfer to the terminal building was fast and without hassle."October 7, 2010
"Great service. Prompt and helpful staff. No problems whatsoever. Will use them again."October 6, 2010
"Excellent friendly service. Will use again."October 6, 2010
"No problems whatsoever I will certainly use this car park again"October 6, 2010