Edinburgh Flying Scot reviews
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Here are some comments that our customers have made about Edinburgh Flying Scot
Excellent value for money and very convenient but extremely poor customer service. The staff have, on more than one occasion, been unfriendly and unhelpful. A smile is definitely not included in the price! Lengthy queue for the mini bus (only one operating) on our return which is surprising given that they have flight numbers, arrival times and we rang them to inform them that we had landed and collected our bags.
April 18, 2017
Used Flying Scott on several occasions, always reliable and staff very pleasant. Will continue to use them in the future
April 16, 2017
Have used Flying Scot frequently but never had a bad experience till last night.
The driver didn't know how to get out of the airport after picking us up, had to be directed by other passengers, damaged the vehicle by going under unsuitable barriers and drove too fast for road conditions. All passengers were glad to get to our cars eventually. Very disappointed with the experience
April 11, 2017
Very friendly staff, been a costumer for a few years. Very practical and quick transfer.
April 10, 2017
Very easy to find. Close to airport. Comfortable journey to airport and drivers were very friendly and courteous.
April 9, 2017
Very close to the airport for the transfer. Minimum waiting time for the bus. Car parking was a bit tight for exit. Overall would use this again.
March 22, 2017
Very good service when you go to Flying Scott ,everyone is always friendly.
March 12, 2017
Prompt pick up, curtious and friendly staff. Would definitely use them again
March 12, 2017
Very convenient facility. Most helpful and friendly staff who were very efficient.
March 12, 2017
Great service - on time no delays - staff extremely helpful, will use them again
March 8, 2017
I always use Flying Scot as they are reliable, prompt, very close to the airport and excellent value for money.
March 2, 2017
Quick easy website conformation quick too
Close to airport no waiting around
February 25, 2017
I wouldn't normally take time to write reviews but I felt I really should point out that the guy who was working at the office around 6am on Saturday 4th February should really try and be a bit more friendly/polite to customers using his companies service. No eye contact, no greeting, nothing. Possibly the grumpiest, least friendly guy I've ever come across in a customer service setting! Wasn't a very nice start to my holiday.
In comparison, the guy who then drove the bus over for us was lovely! So friendly and helpful. As was the guy on the desk when I returned around the same time on 18th Feb, Perhaps their colleague could take some tips from them...
February 19, 2017
Reasonably priced for short duration vacation from Edinburgh. Very close to airport, easy checking in and out process, reliable and comfortable transit bus service
February 15, 2017
No problems at all. Easy to use and car was waiting when we returned. Will use this company again.
February 14, 2017
Great location, close to the airport. Regular and very quick shuttle service. Friendly & helpful staff and great prices
January 31, 2017
Flying Scot are an excellent parking facility. They are very close to the airport and transfers take literally 3 minutes. You call the office when you have collected your baggage and a minibus comes round to the pick-up point. Everything ran very smoothly and I would recommend.
January 22, 2017
Did exactly as it said in the tin. No delays or waiting around. We even had a delayed flight but there was no issues with Flying Scot. Have used them before and will continue to use them in he future!
January 12, 2017
The directions for finding the car park are a little vague but once you are there the staff are efficient and friendly. The bus service to the airport is quick and again the staff are very helpful. I've used this company before and definitely will again.
January 5, 2017