"Good system, could have done with more frequent buses to the airport. Some of the roadways were very stoney making dragging roller cases a bit of a pain. Maybe luggage cart facilities to be made available."August 16, 2007
"Had no problems finding the car park, it was easy to park, bus was there within 5 mins, dropped off right outside departures, on return, i had lost my ticket but had pre paid and there were no problems at all. Bus arrived within 10mins of us arriving, so there was no hanging about. Would definately use them again."August 16, 2007
"Everything fine except instructions for payment. We drove in took a ticket but then panicked that we did not know how the car park would know that we had paid online. Transpired that just had to show parking voucher and ticket at office (not clearly labelled) on return."August 15, 2007
"most of the experience was efficient and good; however, there was a delay at the exit, when the machine did not accept the ticket, and I had to get the relevent paperwork out of the case in the boot in order to quote the reference number"August 15, 2007
"There was a bus waiting and was at my car within 10 minutes of clearing customs.
Have already rebooked for next holiday"
"Parking was quick and easy only had to wait for 10 mins at most for the bus to airport and on return, in this 10 mins a BCP Member did come and tell us how long the bus was going to be and that it was just re fueling.
Would deffinatley use this car park again."
"good service on the outgoing part but on homeward part the shuttle bus was a bit of a nightmare because of the amount of people wanting the bus. It was so crowded with people and cases that once we reached any stop it was difficult to get cases off the bus because of the mixture of cases and people"August 14, 2007
It really is only no more than 10 minutes or less to the airport.
Found the staff at the Customer Service Centre at the Car Park 7 site extremely helpful, very good natured and made the whole paking hastle much easier than expected. My compliments to both the lady and gentleman who dealt with us throughout at the customer Services Unit pass my thanks on.
Would definitely recommend to others, best price and really easy to get to airport.
"The car parking service was good. I was not sure what to do with the ticket and had to look around to find the office. it would have been helpfu to have full instructions with the e-mail confirmation. However we had plenty of time and the car park shuttle was very efficient so in the end there was no problem.
Best Regards Elsa Saleh"
"Excellent friendly service with quick transfer - ensured our holiday was problem free."August 13, 2007
"No problems at all. Directions to Car Park, travel to and from air port fine. Staff all friendly and helpful.Price competative."August 12, 2007
"Departure was fine.
Arrival was poor due to only one bus in operation at the time. This resulted in unacceptable delays at the airport.
"thanks for your email.
our holiday was great the flight out was like being in a tin can but with a great pilot who has a great take off and landing.
the flight back was terible the pilot was not as good the staff were poor the plain was crap.
the parking we had was spot on and we will use it again the service was just as discribed but i feel if we were offered a car wash service just pror to collection we would have taken it so perhaps this is worth considering as it may be a money spinner for you!
the staff we organised and polite.
you should perhaps consider sending people a discount voucher of there next parking as a thank you as this will bring people back and eliminate them shopping around! please feel free to test this on us...
"Having explored all options of getting to the airport, we found leaving our car at the airport was the most simple and cheapest option. Transition was most efficient, as was getting sorted when we misplaced our entry ticket. The car park attendant was extreemely helpful, polite and a pleasure to deal with. Would not hesitate to use this service again."August 11, 2007
"Very handy and convient. Well worth the price. Easy to book. Buses are runnig all of the time and we were waiting no lenght for a bus to take us to the terminals."August 10, 2007
"Our booked car park was full so we were upgraded to the short stay car park right by the terminal without extra charge and without hassel, so good job."August 10, 2007
"All in all, it all went smoothly; the bus service was frequent and staff helpful. Only slight bleep on return at 2300 the customer service office was unmanned and we had to wait whist staff was found to pick up the keys but we will use the service again."August 10, 2007
"Very easy to book online. Car was parked within minutes. Just a short wait for the transfer bus. No problems on pick up either.Overall a very satisfactory experience."August 10, 2007
"Just got back from 2 weeks in Fuetuventura - very efficient and helpful service. We needed a jump start because the battery was flat - which was done very quickly to get us on the way. I would recommend Car Park 7 to anyone looking for long stay at East Midlands Airport."August 9, 2007
"Very efficient. Works as advertised. Car Park is not very close to the terminal, so allow a reasonable amount of time to transfer."August 9, 2007
"best carpark we have stayed at . all staff very helpful. off motorway 5 mins parked up. 5mins for transfer to airport - bril. will be staying with you again . thank you."August 8, 2007
"Forgot to book our parking till the week before our flight in high season. Found this one really good , reasonable price, wasnt too keen on being in car park 7 and usually send the other half for the car but this time decided to all go. Very easy to get the bus, plenty of them to cope with the queue which went down quickly and the drivers couldnt have been more helpful, very easy to validate ticket and easy access onto main road from here. I was pleasantly surprised so wont hesitate to use it again."August 8, 2007
"The long stay car parks were all full (oversubscribed?) and so we had to go in the short stay which was good. We did, however, waste half an hour driving around with little help from the staff"August 8, 2007
"no problems for us, but an unfortunate man had lost his car in car park 7 and we spent ages driving him around trying to find it!
also, we were told there was only a bus from the terminal to the car park every 20 minutes, which was a long wait, as the previous one was pulling off when we approached it. a more frequent service would be better
the drivers were very friendly though and helpful"
"Great, exactly what it says on the website."August 8, 2007
"We were upgraded to the short stay car park as park 7 was full; this was excellent and our validation was handled most pleasantly by the staff in the office. We will certainly use Airport Parking Shop again."August 8, 2007
"This was a very resonable charge for a weeks parking. The on line booking was easy.
Although, when we went to collect the car we were unaware of the way we had to authenticate our pre-payment, it all went very smoothly and the staff were helpful.
The bus service was good. The car parking space was adequate and the car was just as we'd left it when we returned."
"Good bus service, easy access, polite staff, will use again!Couldn't be better really."August 7, 2007
"no problems at all easy to find 5 mins from airport"August 7, 2007
"Excellent service, the best airport and parking for us"August 7, 2007