"Very simple and easy. Will definitely use again."May 23, 2015
"very good"May 22, 2015
"The direction signs of where to catch the car park buses on leaving the arrival hall were very poor as it was all directions to walk, which to the jet parks is much too far. Asking in the car park Information centre we were given the wrong bus bay, so all in not impressive. Actual parking and leaving was painless and no issue."May 22, 2015
"It was very handy and the bus transfer was very quick ( we wait just few minutes and it was there). Very good services."May 18, 2015
"Arrived in good time,found that there was plenty of room,and was parked and on a bus within 15 minutes.(Excellent service)."May 11, 2015
"ANPR did not pick up my registration, operator attempted to get my ticket issued but couldn't so raised the barrier for me [after quoting my booking reference]. That meant I had to call the operator on my return to the exit gate, quote booking ref., and barrier raised again for my exit. Would have been nice for the system to have worked but it wasn't a big deal to overcome the issue."April 23, 2015
"Excellent !"April 16, 2015
"Brilliant experience made the start and finish to our holiday hassle free!!"October 29, 2014
"Everything worked well, however the Exit sign could do with having arrows to point the way out. Arriving back on a cold very wet night after a tiring flight we found it difficult to find the actual way out even though the sign was big enough!"October 24, 2014
"Very good clear instructions, all went without a hitch except for the car having a flat battery on return, due to us leaving an interior light on. Having arrived at 4am, we had to check procedure, and didn't notice the light when we left. AA fixed it and we were on our way after only 20 minutes"October 20, 2014
"VERY EASY, GOOD SERVICE."October 20, 2014
"Great service, efficient, easy and just what you need when going on holiday. Will use again."August 12, 2014
"Easy to get to, best price offered compared to other car parks. Car was safe and buses were frequent to the terminal. Would use again."July 15, 2014
"A very smooth and efficient experience., with no problems at all."July 6, 2014
"good transfare from car park to and from airport
but getting out the car park ticket not worked rang for assitiance asked us for ref number not right had to give number plate and got out right away"
"Very good service! Arrived at car after following very clear signs. On arrival the number plate recognition devise was unable to read our number plate (I understand it had been tampered with), however it made no difference as the person on the end of the help line was very good. We were issued a ticket and parked our car. A shuttle bus took us to and from the airport - we waited very little time on each way. Staff friendly and helpful and we had hassle free travel."August 19, 2013
"Excellent transfer facilities.
One problem being the shortage of spaces. I found that the parking area's were quite narrow so many cars had parked using more than one spot."
"Confusion over the name change and wrong signs. Your attendant admitted the same.
Then the exit machine told me there was £30 outstanding!
Thankfully the attendant saw sense and let me through. Not a good experience. Looks like things need sorting quickly from your end."
"Found this service simple and efficent polite and helpful staff would use again. Good value."September 23, 2012
"very straight forward to get to ,was able to acsess car park with ease,was able to walk from car park,to airport terminal,!very pleased,only small blip,getting out of car park,would not accsept,the issued card,had to ask for assistence,apart from that ,very pleased."August 26, 2012
"car park was fine but there is a problem with your booking systen as they would not let me out and said i owed £40 - kept rejecting card - i gave the booking ref but they did not recognise this or the reg number - they let me go in the end before the queue behind me started to riot !!"July 28, 2012
"Very good directions easy to find, lots of parking spaces
needed to use short stay for disabled partner, but just short walk to terminal, would recommend to friends, sure I will use you again"
"Excellent, efficient service"April 26, 2012
"Excellent, efficient all round service."April 25, 2012
"used shuttle economy on-airport car park - convenient and good value for money."September 8, 2011
"Very good service provided."September 3, 2011
"Very good car park with excellent shuttle bus service to departures area and from arrivals. Unusually this is the cheapest car park but the best to use as the bus loads up from this end so those nearer the airport are loading onto a nearly full bus. The ANPR didn't work on exit but the staff were very efficient with allowing us exit when we provided the booking reference."August 16, 2011
"East Midlands Shuttle Economy 1 (formerly Long Stay 7)
And that is the only problem! There was no advisory e mail from Essential saying that the carpark had been renumbered. The airport signage had been amended (although something prominent pointing out out the change would have been useful e.g. road directions could have pointed to the alternative rout from the A42/MI without entering the main entrance)and led to use driving around the perifery of the airport looking for a non existant carpark. The shuttle bush drivers were equally frustrated being flagged down by confused drivers.
Other than that good value for money and will use again."
"Big problem is finding the carpark.The directions provided direct one to carparks 6 & 7. In fact the carparks are numbered 1 & 2. It is then necessary to drive around looking for for a space to park. This can take some time. In its favour is the transfer which is frequent and quick."July 10, 2011
"A short distance from the terminal building, but after we had parked up there was a shuttle bus waiting and took us to departures. On our return it was not clear where we had to go but we asked a driver of a staff bus who said we should have been told by the driver who dropped us off where to go. Much to our surprise he asked which car park we needed to be at and he took us there - a credit to the staff who work at EMA. Many thanks."July 1, 2011