"I have previously used Airparks, but as I booked late this time they were full. As I am a pensioner I have to go for the cheapest option so I was happy with the price.
They have changed their system and have started up a new reception building out at the parking. They were a little bit slow checking in, but possibly as staff are getting used to the new computer system. The bus was there waiting and the driver helped everybody on with the bags.
Coming back, the bus was waiting when we came out of customs and the driver waited until he was sure he had all the passengers from the flight. He also insisted on putting everyones bags on the bus. Definitely a plus.
I would use this service again. Thanks"
"On arrival at car park 7 I parked the car and made my way to pick-up station, the bus was there in minutes. On arrival back at East Midlands I made my way to the kiosk, my ticked was authorised and the bus was waiting at the stop. I arrived at the airport at 18.00hrs and was in may car at 18.25hrs - good job."May 16, 2007
"Two bad points about using car park 7
1/ Cars are left totally at owners risk i.e. there is only a patrol security every so often (so they say), so it can be a worry if you are parking an expensive car
2/ Car park 7 is so far from the airport terminal, that there is no advantage in parking at the airport
Airparks just outside the airport offers secure parking, equally as good transfer to and from the terminal and is £1 50p /day cheaper"
"The park was clearly signposted and so was easy to find. Instructions on how to use the park were clear and simple. After I had parked my car I was picked up within a few minutes and transferred to right outside the departure lounge. On returning after my trip my parking ticket was validated immediately and again I was transferred inside five minutes. Very well organised and completely hassle free. 10 out of 10."May 15, 2007
"Easy to get to with a frequent bus connection service. However the ticket payment procedure was disorganised and ridiculous. My friends who didn't book in advance just put their ticket in the machine, paid and went. We had to queue for 20 minutes at 2am in the rain for some guy to type the code into his computer and validate the ticket. Not what you want to be dealing with after an international flight at all."May 14, 2007
"Had no probelms with the car park although it was a bit of a distance away from the airport, more than expected. Te buses were very good. The car park it self was vey poor. The surface was not very good and the road ways on which you wlak made it difficult to walk on because of the loose stones from the parking area. On the return journey we were extreemly disappointed when speaking to another couple to find they had booked the same car park for one day longer than us and it had cost them half the price, This was proved when they showed their documentation to us. They actually booked through Manchester airoports ONline service. I will obviously be looking around and passing this information on to others I know through busniness and friends in general"May 14, 2007
"Excellent experience overall, only marred by the lack of covered bus stops to shelter from the rain!
The drivers were extremely helpful, polite and cheerful."
"EXCELLENT SERVICE.Very prompt and polite attention. Would definitely use East Midlands again."May 14, 2007
"We only booked the morning of arrival. All very smooth and very satisfied"May 14, 2007
"Good swift service,friendly staff,helpful and polite transfer coach driver.Overall very satisfactory."May 13, 2007
"My family and I use Car Park 7 at East Midlands Airport on a regular basis. The service is excellent, staff are always helpful and curtious.Fair pricing, however, discounts would be appreciated for regular users. The web site for car park 7 could be easier to fnd without going through all the other car park offers."May 12, 2007
"Great easy place to get to! Great friendly staff."May 10, 2007
"Thank you for your interest. In fact the experience was
not very good as there seems to be an insufficiency of buses and it took about 45 minutes to get back to the airport. Then the security was very slow and we only just got our Ryanair flight. The return yesterday was no better and I counted thirty people waiting for the bus - then two came at one! It is the Prestige parking for me again next time!"
"well signposted. Bus driver told us how to use our booking reference and developed a good rappiort with us. Buses both ways were timely with no waiting. uses were clean. The car park was well signposted and we had no difficulty in finding the car after a week in egypt!!!
Car was in one piece!!!
would definitely use again!!"
"The parking area is secured.
The bus driver is helpful to me.
When I back to UK, I lost my parking booking reference number. The parking stuff checked my booking reference on list, then he gently help me."
"Vey good service, no problem with the booking. We left our voucher in germany and on arrival at East Midlands we received professional help in leaving the airport car park without these documents.
If any fault the location, but the service to the parking point was quick and the personnel very helpful."
"Very good service, internet booking went smoothly and directions/instructions were clear. Arrived 7pm on a Friday night and there appeared to be plently of spaces. There was a transfer bus to collect me within 2 minutes of my wait at the pick up point. On return at around 10pm at night there was no problems with validating my ticket and there was a transfer coach waiting for us outside departures. Great experience. Am unsure about value for money as I do not use this kind of service often so I am not in a position to compare."May 8, 2007
"First Class"May 5, 2007
"Very efficient service with easy access via bus to and from the car park.
"good staff, good parking, good time"April 30, 2007
"Slightly more distant from airport than envisaged especially as I was trying to get in to the Medium stay car park when booking. No personnel about and thought security wise it felt vunerable. I did not see any CCTV cameras ? I assume the car park was protected!
Bus pick up point at airport on my return was not very well sign posted."
"First class service. Particularly from the guy working nights on 20th/21 st April. Carried cases ,gave full instructions and generally a credit to the company"April 29, 2007
"Good experience, I flew on our company jet which has a hangar located next to car park 7 , the only problem on the return was having to go back to the terminal to validate my ticket, I know this is an unusual practice for most but if somehow the ticket could be validated without having to seek out the office that would be very helpful, otherwise first class"April 27, 2007
"The whole service and experience was good. The shuttle bus was more than a 15 minute wait for the return journey."April 26, 2007
"I booked car park 7 for 4 days over the internet. When I got to the airport I realised car park 7 was much further than I had expected. It would have been useful to make this fact clear on the website. However once I had parked my car, I found the bus shuttle service to the airport and back to the car park very efficient."April 25, 2007
"I was very pleased with the car park services i received. The car was kept in secure, well lit surroundings, which definitely put me at ease leaving it for almost a week. It is further away from the terminal than stated on the webpage but it is well serviced by bus connections. The instructions on how to pay were relatively clear and easy to follow."April 25, 2007
"Everything worked okay - even losing my ticket wasnt a problem as I had my booking reference. Was £1 per day more expensive thai Airparks"April 24, 2007
"On the whole it was good. However, on previous occasions I arranged a booking where all I had to do was enter a code into the keypad at the car park exit to leave the car park - that was much easier and more convenient than finding the customer service desk and waiting in a queue."April 24, 2007
"Airport Parking Shop enabled us to make an instant comparison of costs and linked us to book an extremely efficient and well run parking facility at East Midlands Airport. Well Done!"April 24, 2007
"I pre-booked on line in the expectation that this would lead to a more efficient service upon my return as my flight was arriving late (10.30PM). There was a queue of some 10 minutes at the parking services info desk (where my ticket was to be validated). At which time I was told that all I needed to do was ring the intercom attached to the boom gate upon exit of the carpark and quote by reference number. What a wast of time. When I did eventually get to the gate there was a queue of cars in front of me and took approx 10 mins before I got out (due to response delay from admin to each driver ringing admin) A most inefficient experience!"April 23, 2007