"Quick easy trip single parent with 2 children offered help by driver very happy with service"October 25, 2017
"Does what it says on the tin !!!!"September 29, 2017
"Easy to get there coach to get you to the terminal never waiting long"May 21, 2017
"brilliant would use again"October 17, 2016
"Excellent service from start to finish"October 8, 2016
"The airport parking was very good, we didn't have to wait very long for a shuttle bus to take us to the airport and we were dropped off right by the entrance. Would definitely use this service again."September 9, 2016
"very efficient"August 13, 2016
"It was just ok but will do with making lines instead of just plain ground that way cars will be parked properly"August 11, 2016
"Really easy and quick"July 31, 2016
"Easy trip even though flight was delayed, bus arrived within 5 mins of getting out of airport"July 19, 2016
"Easy to find, frequent buses. Good value compared to parking at the terminal."July 17, 2016
"Cheap and easy parking. Not far from car park to airport - about 10 mins by bus."July 8, 2016
"Booked into jet park 1
When got there it was full ..got assistance straight away transferred to jet park 2 only next door
Brilliant will use again"
"Brilliant service buses always on time no waiting around will certainly use again 0"June 26, 2016
"It is good and well managed, a bus came within 5 minutes and took us safely to and from departures.
"No problems at all, just a bit away from the terminal."May 3, 2016
"Easy as 123. Bus waiting when arrived and when landed early hours. Very impressed. Will use the jet parks again. Competitive price also"November 2, 2015
"Well signposted and bus transfer ran regulary and pick up on return was right outside main exit."November 1, 2015
"I always find East Midland a convenient and less crowded airport and the parking equally so. The process to park your car is relatively simple with spaces available and buses arriving to schedule and not after an extended wait. It would certainly encourage me to use the same airport parking again."October 25, 2015
"Very good bus journeys were quick to and from car park and we came in a different car and were able to change it over very fast *****"October 19, 2015
"very AUTOMATIVE no personal service"October 14, 2015
"Thank you for the opportunity to leave this feedback.
Booking was easy and straightforward.
However upon arrival a mechanic was working on the entry machine and the car recognition system was not in operation. The mechanic was unable to rectify the problem and the machine would not provide a ticket. This process took around 15 minutes causing some distress as time was in short measure. (our fault)
The mechanic said that if we had problems upon exit then we were to press the communication button and quote our reference code.
Our flight had been delayed due to a French air traffic strike and we arrived back to East Mid at 4 am.
The bus arrived without issue but when we tried to leave we were unable to raise the barrier. The communication button was ringing but no one was answering. We were understandably tired and did not need any stress. The barrier raised after what seemed like a lifetime but in reality was around 5 minutes and we were on our way.
My wife and I have used your facilities several times before without issue but concerned that if this is more than a glitch then we would have to look at other arrangements.
We look forward to your comments and reassurance.
"I booked through Purple Parking and had to extend my booking by a week due to my father passing away. I was sent an email from Purple Parking to say that I would need to call the Airport parking team when I arrived back and they would let me through the car park barrier. There was no mention of a charge or any sympathy in the email. I have just rang the Aiport parking team as I was conserned with the email I had recieved from Purple Parking. I was told that I will have to pay £7+ daily charge for the extra days when leaving the car park. I was also told that Purple Parking had made no notes on my booking reference. I feel that this is not good customer care and won't be using the services again."September 17, 2015
"Having previously finished up stuck in a one way system, in front of the wrong car park barrier,this year we still had to turn round on the A453 back to the air port before the first mention of Jet Parks1 on the road signs. The quoted post code is insufficient for finding long stay car parks.
This apart, the remaining drop off & return to our car was excellent. The bus waited for us at the stop on arrival, & signs to the bus after picking up our luggage, on return were greatly improved this year. Again a bus was waiting, & we were on our way 15min. after landing. Full marks!"
"First class service, will always use you
"Cheap no messing about plenty of buses to airport, car was fine left it 2 weeks. Would recommend"August 11, 2015
"No problems. Drive in, bus to terminal. All easy and straightforward."July 28, 2015
"Excellent service, didn't have to wait long for the shuttle service, no problems getting in and out of the car park, will use them again."July 16, 2015
"very easy to find, parked up and went to shelter bus was there in three minutes arriving home after delayed flight bus was at terminal all went smoothly no problems at entry or exit of car park. driver very pleasant will use again thank you."July 11, 2015
"Very good couldn't fault it"July 11, 2015