"Took 20 mins to leave Carpark due to Apnr not working and no one at the assistance. Not amusing at 1 am"October 6, 2017
"Easy, convenient, the price is good in comparison to the distance and other car parks that are further away. For a few pounds more you might as well use Long stay car park one which is walking distance to the airport."June 11, 2017
"Very good car park located near the departure and easy to access I recommend parking there and to pre book parking"June 3, 2017
"So Easy to book and use. No standing about just drive up and when you come back just drive out...
Would happily use this carpark again"
"Quick easy just what you want at the end of a flight"May 3, 2017
"Was able to park within a short walking distance from the airport. Would definitely use again."April 18, 2017
"Everything spot on Only thing wrong was getting out of airport It was a nightmare, took us 1hr 45 mins"April 14, 2017
"On entry no token was issued so I was delayed when I tried to exit."March 11, 2017
"Close enough to walk to. Even with a toddler. Perfect"March 3, 2017
"Think this is the easiest parking at the air port.price was good.paid sixty pounds last year at one of the car parks further away .11"February 20, 2017
"Could not have been easier. The photo recognition worked immediately and the car park is a short walk from departures. We shall use it again."February 12, 2017
"Easy to find, easy to get in and out"January 3, 2017
"Easy transaction and great value for money!"November 12, 2016
"No hassel easy to find,Very expensive for 28 hour parking."November 12, 2016
"Worked exactly how it said, 3 mins walk from departures"August 1, 2016
"We had to park a long way from the terminal and the gates would not open when we wanted to leave but it was opened by speaking to the office. (Several people around us were having the same difficulty)"June 22, 2016
"Everything good"May 21, 2016
"Friday 18th March 2016- 18.15hrs
I have parked at this car park on many occasion's and always book through Holiday extras.
At the time of booking I was given a booking reference, dates all correct.
I was travelling alone and after locating my car, approached the barrier , entered the token, at my surprise I was asked for £76.00.
I pressed the intercom for assistance and explained my situation.
To my complete and utter horror the experienced I received is possibly the worst customer service ever to have come across.
1. the operator spoke to me as if I was some kind of idiot, advised to switch my engine off so I could hear what he was saying.
I explained that I could hear him perfectly and would appreciate if he could sort this for me as soon as problem, as I had pre booked and paid for the advertised " friendly and helpful" parking experience.
I experienced laughing in the back ground , very lengthy delays in responses.
When I explained I was alone in the dark, need to get home and why they were treating me as such , more laughter then a very lengthy wait. eventually the barrier was opened and I went on my way, in complete tears and humiliation.
I feel I was targeted as a practical joke.
Not That it matters, I will never park within the very profitable service of such appalling.
I pray that not another single being is ever subjected to this .
2. His partner in crime was laughing in the back ground"
"would certainly use this service again, concise, straightforward directions,trouble free and so near to terminal."March 11, 2016
"Accessing the car park was fine but as usual hardly any places. On return the ticket machine wanted 92.00 pounds to let me out even though i had pre paid. After some time getting some help i returned to the ticket machine and tried again still 92.00 was asked for. On asking for help the call was eventually answered was asked for my booking reference which i had disposed of on holiday, then told that i could not get out without it. Asking for help with my personal registration house and name was told that it was still needed. Stress is building up by this point with cars behind me. Then was told that the guy would have to do some leg work to find it manually and that it might take 30 seconds, when wallah, takes me through the process in 15 seconds, great support form the team there then. So a bad experience and all because the number plate recognition system did not work, be warned."January 6, 2016
"5 cars booked in for cricket tour. Only 4 cars were allowed out. Took ten minutes to get assistance. Could be better."September 23, 2015
"Excellent Number Plate recognition this time. Many thanks for your service.
"Got to say excellent location, we parked our car walked through two rows of cars, crossed the road and we entered the departure terminal. Will definitely use this car park again."August 29, 2015
"It's so easy to walk to departures"July 22, 2015
"Number plate recognition worked well, on arrival the ticket was produced within 15 - 30 sec and barrier opened immediately on departure. All very easy."July 11, 2015
"Simply the easiest, most convenient & best value parking!"June 3, 2015
"Good location however I had to drive around for at least 20 minutes before I could find a free space. Very crowded."June 2, 2015
"So simplistic and smooth running"November 3, 2014
"The closest parking I've ever had. Had no problem entering the car park or exiting in the early hours of the morning. It felt save and secure and well lit.
The only thing I would say is the price could be better."
"Very smooth experience - if we fly from EM again we will definitely use this service. Only gripe is that the parking slots are a little close to each other but that is all."August 31, 2014