"excellennt service so easy to use"August 23, 2007
"no problem with parking, handy with the office in the arrivals hall, everything was quick and easy."August 23, 2007
"So easy to park and collect the car. No problems at all thank you very much."August 22, 2007
"everthing ok car exactly as left.Safe Parking Well worth it..."August 22, 2007
"Car park fairly small and crowded and difficult to find a space, without driving up and down rows. On the plus side, it is very close to terminal and there is a shuttle bus, but it is quite easy to find a trolley and walk across the road. Signage and instructions could be better."August 22, 2007
"no problems when departing and no problems when returning, just how I like it.
"Easy to book and park, good value for money and close to airport terminal within walking distance. I would use this company again."August 22, 2007
"Cap park was 95-99% full, we have to park on spare ground as we could not find a space in the time that we had, otherwise a reasonable experience"August 21, 2007
"Very convienient, helpfull staff"August 21, 2007
"We used the long stay car park at Cardiff Airport during August. Probably the busiest time of the year. The signs to the parking area are very clear and are in walking distance from the terminal. There was no problem parking and I will use thius facility again as I have done before."August 20, 2007
"Parking was very smooth though the car park was very full. It would be more convenient to pay as you leave the car park as it easy to forget to pay at the arrival lounge."August 20, 2007
"Unfortunately my experience was not a particularly good one. If I had been able to get into the car park by the terminal I am sure it would be fine, but it was full and they were using an overflow carpark. The overflow car park was not within walking distance of the terminal which meant waiting for a bus and time was very tight. On top of this I had to park in a field which didn't lend itself either to my none off road car or my high heels. People were very helpful, but it was not a great experience."August 20, 2007
"We were disappointed to be placed in the overflow section of the car park. This meant that we had on arrival to negotiate long grass and mud with our suitcases between the car and the courtesy bus. In order to avoid this at 3 am when we landed on our return I had to collect the car and drive back to the short stay car park to collect passangers and luggage."August 19, 2007
"DIRECTIONS WERE NOT VERY CLEAR, COULDNT FIND A SPACE, SHOULD OF BEEN SOMEONE DIRECTING US TO A SPACE, ON RETURN AT NCP DESK, STAFF NOT HELPFULL AND REALLY MISERABLE,"August 18, 2007
"Although I pre-booked it was difficult to find a space (understandable), however I eventually did. On returning from holiday the car park was obviously overflowing and a large number of vehicles were parked on the grass verge next to the fence and in other areas as there were no parking billets available. I would have thought that if the car park is full (ie all the billets are taken up), then vehicles should be sent to an overflow areas not allowed to park anywhere. In short the car park is not controlled and 'cramming' vehicles in puts vehicles at risk."August 17, 2007
"Hi I'm aware that the parking at Cardiff has changed due to security implications, but...
I drove all of the way around the aiport to follow the new route to the car park. Once arrived, the car park was closed and marked as full. I waited five minutes and I was directed right to the end of the carpark into the partly flooded overflow area.
I then had to struggle through the carpark with my bags, as no bus stopped.
It was easy, however to validate the ticket on the return journey."
"Efficent and easy, cheapest but still money for old rope."August 16, 2007
"Good all round experience."August 15, 2007
"I rate NCP service for Cardiff Airport as first class.
Booking on line was simple, instructions to get there easy to follow and the location of the Customer Service Kiosk easy to find after a long tiring trip, with very friendly service."
"Very poor experience, had far better in previous years at Cardiff and other airports.
- not told we were in overspill car park, not given instructions on how to get there so ended up in wrong place initially;
- not enough space, told to park on grass! Had gales and torrential rains during week. Luckily I took no notice of instructions and parked on tarmac;
- not enough buses, had to wait for third bus to take us to airport. Fortunately allowed far more time than should have been necessary.
- return to Cardiff equally poor. Waited outside in long queue for ages, bus too crowded when it did come, dropped off on main road, not in car park. Long walk to car, very dark, elderly, those with wheelchairs or small children and pushchairs had great difficulty.
Very poor experience, will probably look for alternative to airport parking next time, unless am assured it will be better next time.
Cost was same for this poor car park as for one directly opposite building within walking distance. Not impressed."
"used the service in the past. at that time return ticket collection was from the building alongside the barriers, so i went there. found it is now issued from back in the terminal building.could you make it clearer for people exactly where to collect their exit ticket from."August 14, 2007
"Parking facilities are good, bus transit was very good and very regular. Shame that we ended up in a temporary overflow and parked on grass - that wont be any fun in the winter."August 14, 2007
"Very good, found it a bit confusing when arrived back in Cardiff as sign said BCP parking desk for sorting out payment at back of terminal. But found it."August 14, 2007
"The parking at Cardiff airport is adequate, chaotic when we arrived at the airport as we went on the ncp bus, however, he kindly took us to the correct car park.
My husband kindly pointed out when we returned the car park was by no means secure. There was no-one at the barrier, the car park was not locked and anyone could have taken our car, if they had wanted to. There were no security measures of any sort. the car park should have been locked and manned 24 hours a day.
I would not use this car park again purely for the safety aspect of our car. it would not have been a very nice ending to our holiday if we had returned to find our car had been stolen."
"Very convenient to use. Only problem different entrance than last year so a bit confusing. Consider adding new entrance on internet. Would always use this car park when flying from Cardiff."August 11, 2007
"The car park was fine,but when we arrived back at cardiff we went to put our ticket into the machine to leave we were told we had to get our ticket valided back at the arrival building.This was not well marked as we were not the only ones as there were five other people who had done the same thing.Other than that we will be useing your firm again as we now know what to do."August 10, 2007
"Very dissapointed with the carpark on Thursday 2nd August. I had to park at the furthest part in the designated area. I found the lack of directions/signs was very confusing, I am aware these changes were a result of new security measures. I had to walk with my family of 6 with luggage in the heavey rain to the terminal as the courtesy bus failed to see us at stop twice.The barriers were alos faulty on the day which led to heavey conjestion. I beileve I would have better using alternative sites and getting dropped off at the entrance.When leaving the carpark again I needed to request assiatnce as it took some time to clarify my details. For £40 per week I exepected to right a lot nearer. I have used Cardiff airport for many years, however after this experince I would not reccomend airport parking. I hope these points help to improve parking facitlies at Cardiff airport"August 10, 2007
"Parking at Cardiff Airport was very close to the terminal building but there were not enough spaces.
Shuttle bus was useful."
"i was very surprised how easy it was to book then to park so easily especially as a result of recent security measures in place, i had to search awhile for a parking space but even so it was a very good service.
"FAST, EFFICIENT, CONVENIENT, NO HASSLE, PLENTY OF SPACES,WELL SIGNED, FRIENDLY STAFF,CHEAPER THAN ARRANGING A TAXI, EASIER AND BETTER THAN PARKING IN MY OWN TOWN CENTRE."August 9, 2007