"I was pleasantly surprised by the overall experience. Somewhat nervous before hand about relying on a "number plate recognition system" to gain access to car park-but it worked perfectly."June 12, 2016
"Really quick and easy. No bother at all, would definitely use again."June 8, 2015
"Good to be able to park so close to the airport and at a reasonable charge. However, it was hammering down with rain when we arrived and it would have been nice to have a bus take us the five minutes or so to the terminal, rather than us getting soaked."September 15, 2010
"Directions to car park were okay but the final stages were inaccurate. There are also two different long stay car parks and this was not clearly distinguished.
The instructions on arrival at the car park barrier need to be clearer too. There is an information board with excessive text, too much to read when driving and a sticker on the ticket machine before the barrier which confused me sufficiently to entice me to put my credit card it. It later transpired that I shouldn't have done this as we would have been charged twice, something I managed to rectify on our return. Your instructions simply state, take a ticket, it would be more helpful if they also told you not to insert you credit card.
Location of the car park is ideal as it was a 5 minute walk to the terminal.
I would use the car park again and would book through Airport Parking Shop as I am now familiar with the route to the car park and ticket instructions."
"The parking was situated close to the terminal and was within easy walking distance with a suitcase. Validating the ticket on the return journey was also easy and quick. The one thing I would say is that the sign posts for long term/short term aren't so good. I mistakenly took a wrong tun and ended up having to go into the short term car park (no way to reverse before going through barrier) and had to pay £1 for spending less than 30 secs as this would appear to be the only way out. Also the barriers were not manned so had no choice but to pay for the ticket in order to navigate around to the long term."June 30, 2008
"As always, parking with BCP was a straightforward process of booking online, parking on day of departure and retrieving car of day of return(although our dead car battery was a bit of a pain!) Car park staff were co-operative and helpful while we waited for RAC to arrive.
Parking is located very near terminal and shuttle bus available.
"The ease with which I was able to park and collect my Car at Cardiff was amazing. On so many other occasions I've used Taxis and have had to wait for 30 minutes to an hour to get a return taxi as the Airport Taxi rank is not well staffed. Parking the car in the airport car park was so much easier.
I arrived at the Car Park in the early hours of the morning, by the time I had my case out of the boot of the car the shuttle bus had arrived to take me and my partner to the Main Airport Building.
On return it took me only 10 minutes from getting my luggage to driving away. The staff member on the NCP desk validated the ticket in a few seconds and I was at the car in only a few minutes - an excellent experience."
"Bit confusing as we initially went into short stay as directed and were confused as we had to deal with exit gates before entering long stay! Now we know routine we will use again!"December 18, 2007
"It was very easy to book on line and very well priced. With the airport being quiet (for a change) we found a space quite quickly and the shuttle bus was there as we unloaded the car. Coming home could not have been easier. The desk was right in the arrivals hall, easy peasy, and once again there was the shuttle bus to take us back to the car. Can not fault you guys, you will be seeing me again.
Thank you very much"
"Booking procedure, information supplied and ticket validation on return were all fine. One minor niggle with the car park itself is that there are not enouugh trolley return areas and the one identified was not clearly enough marked."November 27, 2007
"I found the service provided by Airport Parking Shop to be cost effective and efficient. I would definitely use it it again."November 26, 2007
"Long queue which was not helped by two of your staff at the desk and only one processing customers. Two buses waiting and we queued for the wrong bus! When we got to the front of the queue we were met by a very nasty driver from "Drives In" and then missed the car park bus and had to walk over very rough ground dragging suitcases to the far side of long term parking. I will look around next time i decide to fly from Cardiff."November 26, 2007
"8/10/07 - This was our first time at 'Cardiff On Airport Parking' we did get a bit lost when we arrived so we asked a staff member on the parking site what we had to do and he was very helpful. It was easy to find a space although it can get very busy! Its location is fab and the parking area is well secured! Many thanks!"November 21, 2007
"Good parking and easy to get to the airport as it's walking distance."November 19, 2007
"All fine except that there was a long queue and wait for the validation of the ticket.
Apart from that it was fine."
"On-line booking was easy to use with full instructions given on how to redeem the ticket on arrival back at the airport. The desk was situated in the back of the Arrivals Hall and was fully manned when I went to the desk to exchange my ticket so didn't have to wait very long which is a blessing when you want to just get home! I would recommend this srevice to other users."November 15, 2007
"Best value for money airport parking we have used - good price and so close to the terminal.
Car park could be improved by
Having a ramp for luggage trolleys not having to carry cases up the steps at the exit
Better signage to direct you towards the exit"
"Very good, thanks. I have to say that your staff at the airport were very helpful. As I had lost my voucher it was exceptionally pleasing to meet someone who wants to help. I am a future customer."November 14, 2007
"Excellent. Easy, quick, effecient and reasonably priced"November 14, 2007
"Clearly sign-posted, well lit and a short walk to the terminal. Fast turnaround on departure."November 13, 2007
"Bit confusing with new entrance as initially I was not sure if I was long term 1 or 2 but will know in future."November 13, 2007
"Really easy to do, but there should be more to advertise the bus that goes around the long-stay carpark, especially in the overflow car-park as it can be quite a trek from there, especially when you are dragging luggage and it is cold/wet! Otherwise it is definitely worth it - and book as far in advance as you can as it is much cheaper."November 12, 2007
"Couldn't have been better service, car park 150 metres from terminal and all as promised. Well done"November 12, 2007
"Parking was very quick and easy. Best to pay up front. Long term 1 quite busy. Had to park in the overflow"November 9, 2007
"I found this car park to be excellent value for money and very conveniently situated very close to the airport terminal. We just walked with our cases, the transport supplied wasn't actually needed, as it was such a short distance, so I would definately use the car park again and would be happy to recommend it to everyone."November 9, 2007
"Parking is good except I seem to use the overflow car park more often than not.Also I took the wrong bus to pick up my car and went the scenic route to a hotel parking site - perhaps if the buses were better labelled front and rear then no confusion over which bus to use would be avoided"November 8, 2007
"Good car park and easy to use although not signposted well from the approach to the airport. Also not clear for first time users whether to insert credit card or get ticket. Well worth pre-booking and they were really helpful at the desk on return."November 8, 2007
"We pre-payed and pre-booked with BCP. On getting to Cardiff airport there were no signs saying which was the BCP car park just NCP long term or short term. We wasted 20 minutes going from one to the other, eventually phoning from the booth and being told to park anywhere. The car park was virtually full, cars parked everywhere on verges ends of rows etc. (it was half term I suppose). After checking in we went to the NCP desk to check how we were supposed to get out of the car park without paying again to be told that on return we were to go to the NCP desk and get a ticket from them to exit the car park. The return all worked perfectly but there were:
1) no notices to say where BCP pre-bookers were supposed to park.
2) no instructions on how to exit the car park.
The worst airport car park we have used."
"The car park or its use has no issues whatever for me its fine.
The big problem is how to drop off your fellow passengers with all our luggage and to save them the trouble of all travelling to the long stay car park.
To get near I had to use the short stay car park for drop off purpose then exit and re-enter, its crazy.
The Airport Security need to sort this out quickly and invest in the layout professionally."