Cardiff Highwayman Security Park reviews
We strongly encourage our customers to give feedback and share their experience of parking at Cardiff. If you have used Cardiff Highwayman Security Park and would like to tell others about it, please submit your review. Thank you!
Here are some comments that our customers have made about Cardiff Highwayman Security Park
Waited 40 mins. Driver was rude.
August 20, 2019
Excellent service in terms of competitively priced and punctual pick up and drop off . My only negative was the speed of the driver dropping off on our out bound journey. We had 2 children and a toddler sat on my lap as no child’s car seat was provided. The speed he was driving through the lanes for me was excessive although probably not illegal. The return pick up was for better a different driver and he was more considerate of the roads and conditions.
July 28, 2019
Very good service. Prompt pick up. Friendly/efficient staff. Would use again.
July 15, 2019
Excellent service , always you the highway man . Always on time friendly staff recommended it to families friends
June 8, 2019
Couldn't find our booking despite me having a print out of it.made us late for the airport. It's hard to find down narrow country lanes. Not good in the dark. On way back had to wait for mini bus to be full before we could leave so was waiting ages.
May 12, 2019
Great service and competitive price, would recommend.
January 15, 2019
June 13, 2018
Very easy to use. Friendly driver. Quick journey to and from airport amd dropped right by my car. Very good service.
April 6, 2018
Very helpful considering Purple Parking had gone into administration and owed them £8000 ,taken my payment but not paid Highwayman ?
Safe and secure , they recommend you take mileage and not 1 mile extra on my return .
January 5, 2018
Don't use these guys if you only have hand luggage. We've been left at the pick up point with no shelter twice now because they base their timings on everyone having hold luggage. Customer service is appalling. The arrogance and complacency we faced when querying their system was astounding. They also have a flexible approach to pricing which can vary dramatically.
October 24, 2017
So easy, very impressed ????
October 24, 2017
This is a superb facility the staff were so organised . They were very welcoming even @4am in the morning they are running a fabulous service everything went smoothly and a mini bus was ready for us the journey is very quick and efficient clean secure and thorough
October 24, 2017
I would highly recommend this service, we received a prompt and efficient service to and from the airport they picked us up on time as planned, which is great after a long flight home knowing they are there waiting for you and having your vehicle parked in a most convenient place ready to leave their parking facilities.
October 19, 2017
The Highwayman is an excellent set up. Very professional and helpful. Our flight was delayed by four hours so we return at 1.30 in the morning (rather than at 9.30pm) fearing the worse but the Highwayman bus was waiting for us and the driver was helpful and cheerful. Our car was ready to drive away and parked next to where the the bus stopped(the bus driver had the keys). Can't fault them, an excellent facility if flying from Cardiff .
October 11, 2017
Lovely polite people who were really friendly, they had a minibus waiting to take you to the airport and ready coming out of the airport so we weren't hanging around, this company is just behind the back of the airport so it was only a few minutes transfer, They charged under £40 to park at the back where the main airport parking was £80!!! Thank you for saving me £40!
September 6, 2017
The service worked very well, right up until I got into my car and tried to start it. Between leaving it with the Highwayman staff and collecting it something had occurred to the key barrel meaning that I could not start the vehicle. Despite having never had any problems prior to their involvement the management refused to offer even a refund on my fee, despite the fact that the damage had occurred during the time they had the vehicle. They basically insinuated I was lying about the fault. Exceptionally poor customer relations management. Be warned, if they do anything to your car in your absence they will tell you to go whistle rather than accept any liability. I fly through Cardiff once a month and will revert to using a taxi each way rather than gamble on my car surviving being 'looked after' by this company.
August 1, 2017
Wonderfully convenient and the friendliest of people. Do yourself a favour and turn up an hour early and have lunch at their pub next door. Brilliant beer and lovely food plus the most beautiful server I have seen in years. I have fallen in love with her...#sighx
July 10, 2017
First class service. Transfer bus even waited for my delayed return flight.
July 6, 2017
Excellent service every time we have used it
June 11, 2017
Very good parking at the highwayman parking I use the parking on a regular basis all with a excellent service very good staff from the office to the drivers
May 28, 2017