Cardiff Highwayman Security Park reviews
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Here are some comments that our customers have made about Cardiff Highwayman Security Park
Very easy to use. Friendly driver. Quick journey to and from airport amd dropped right by my car. Very good service.
April 6, 2018
Very helpful considering Purple Parking had gone into administration and owed them £8000 ,taken my payment but not paid Highwayman ?
Safe and secure , they recommend you take mileage and not 1 mile extra on my return .
January 5, 2018
Don't use these guys if you only have hand luggage. We've been left at the pick up point with no shelter twice now because they base their timings on everyone having hold luggage. Customer service is appalling. The arrogance and complacency we faced when querying their system was astounding. They also have a flexible approach to pricing which can vary dramatically.
October 24, 2017
This is a superb facility the staff were so organised . They were very welcoming even @4am in the morning they are running a fabulous service everything went smoothly and a mini bus was ready for us the journey is very quick and efficient clean secure and thorough
October 24, 2017
I would highly recommend this service, we received a prompt and efficient service to and from the airport they picked us up on time as planned, which is great after a long flight home knowing they are there waiting for you and having your vehicle parked in a most convenient place ready to leave their parking facilities.
October 19, 2017
The Highwayman is an excellent set up. Very professional and helpful. Our flight was delayed by four hours so we return at 1.30 in the morning (rather than at 9.30pm) fearing the worse but the Highwayman bus was waiting for us and the driver was helpful and cheerful. Our car was ready to drive away and parked next to where the the bus stopped(the bus driver had the keys). Can't fault them, an excellent facility if flying from Cardiff .
October 11, 2017
Lovely polite people who were really friendly, they had a minibus waiting to take you to the airport and ready coming out of the airport so we weren't hanging around, this company is just behind the back of the airport so it was only a few minutes transfer, They charged under £40 to park at the back where the main airport parking was £80!!! Thank you for saving me £40!
September 6, 2017
The service worked very well, right up until I got into my car and tried to start it. Between leaving it with the Highwayman staff and collecting it something had occurred to the key barrel meaning that I could not start the vehicle. Despite having never had any problems prior to their involvement the management refused to offer even a refund on my fee, despite the fact that the damage had occurred during the time they had the vehicle. They basically insinuated I was lying about the fault. Exceptionally poor customer relations management. Be warned, if they do anything to your car in your absence they will tell you to go whistle rather than accept any liability. I fly through Cardiff once a month and will revert to using a taxi each way rather than gamble on my car surviving being 'looked after' by this company.
August 1, 2017
Wonderfully convenient and the friendliest of people. Do yourself a favour and turn up an hour early and have lunch at their pub next door. Brilliant beer and lovely food plus the most beautiful server I have seen in years. I have fallen in love with her...#sighx
July 10, 2017
First class service. Transfer bus even waited for my delayed return flight.
July 6, 2017
Very good parking at the highwayman parking I use the parking on a regular basis all with a excellent service very good staff from the office to the drivers
May 28, 2017
Painless drop off and pick up !
A new confirmatory road sign having left the main road would help , though - there's a left fork which avoids the villlage of Fonmon which would benefit from a brown pub sign either end.
We would use Highwayman Inn parking again !
January 29, 2017
Excellent service very helpful as we lost our way and had to be guided by mobile. Would definitely use again.
November 20, 2016
We couldn't fault the drivers they were very helpful and the service we received was 1st class.
October 18, 2016
The man who took us to airport was very abrupt an drove like a idiot but the man coming back was lovely an polite
October 3, 2016
Excellent service, helpful friendly staff,my car was safe and secure. Great experience. ????
September 27, 2016
Fantastic service. On time, no hassle, cheerful team. Best I've used.
August 5, 2016
Professional, highly efficient and a great cat named Carlie! Highly recommended.
June 29, 2016
NO PROBLEMS AT ALL, BUS VERY PUNCTUAL FRIENDLY DRIVER, WOULD HIGHLY RECOMMEND
November 10, 2015
Baby admitted to hospital on day of travel so had to cancel. Car park refused to refund cost of parking
September 24, 2015