Waggon and Horses Bristol reviews
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Here are some comments that our customers have made about Waggon and Horses Bristol
Great service from Waggon & Horses car parking at
Bristol Airport and good price. I will defo use
January 15, 2014
Drop off was simple, although they did ask for information which I had already provided or could have provided during booking. Once the details were recorded, it took less that 5 minutes to get a lift to the airport in the minibus. Pick up did not go so well. I phoned once I had collected my bag as instructed, and went to the pick up area. I could hardly hear the driver as their phone was really mushy. I waited for the Waggon & Horses minibus, and after 15 minutes phoned again to see where it was. They were using a bus with branding for another company, and had been and gone without me from a different part of the pick up area. Apparently tried to phone me, but must have phoned someone else as my phone didn't ring. I eventually got picked up after 30 minutes in the freezing cold. Car was ready when they dropped me off. I won't use them again, because of the 30 minute wait and the terrible phone line, but everything else seemed to be OK.
December 28, 2013
This was the first time i have used off site airport parking and was very impressed by how smoothly and quickly i was transported to and from the airport with much less walking with luggage than when i have parked at the airport car park.
October 23, 2013
Can't fault the service!! Easy to find, no unnecessary hanging around waiting for transfers to / from airport. Would definately use them again.
October 3, 2013
Prompt transfers but poor admin. Their records had us returning four days earlier than our booked date. To get our keys we had to pay an additional £14 for 'underpayment' for which we received no receipt. We'd handed over our Park & Go voucher in at the start of our trip so we couldn't contest the additional charge until we got home and contacted Park & Go. Park & Go have now apologised and are refunding our money but it's left question marks about The Wagon and Horses and we certainly won't use them again.
September 19, 2013
Everything about our experience was prompt and efficient and the driver was very helpful with our bags. Only complaint is that on the way out the van used to transport us had a broken step and as two fat old ladies (!) we found it quite difficult to get in and out of the van. However, we will definitely use this company again.
August 26, 2013
Location is excellent. Quick and efficient dropping off car and did not have to wait long to be collected. Return of car took seconds. Very impressed and would definitely use again.
August 2, 2013
Easy to find, very close to airport terminal, good price, minimal wait for transfers.
July 24, 2013
I was hoping to have breakfast in the Waggon and Horses, unfortunately the pub was closed 2/3 years earlier.
I was surprised the car park was so small with a very bad surface(surely it would not cost a lot to sweep the loose stones up).
On asking to use the lose, after a 122 mile drive I was told it is not very clean! what have I let myself in for?
On returning to collect my car I found out quite by accident that the management moves the cars to another site with out my knowledge, what would happen if my vehicle was involved in a collision on the public high way? I will not be ysing this Parking again.
July 19, 2013
Have used the Waggon and Horses a few times. It's good value, efficient and very near the airport. All my friends use it too. Everything works very smoothly and you don't have to wait around for the transfer.
July 12, 2013
We recieved good service. We were taken straight to the airport after checking in the car and on the way back, we telephone when we had picked up our luggage and by the time we had walked to the pick up point the mini bus was arriving in the carpark
July 2, 2013
Excellent service, staff were efficient and helpful, would definitely use this service again.
June 15, 2013
Perfect service. I called the van and they were at the airport in less than 5minutes.
I had to wait 10 minutes to check in when I arrived at the parking because they were dropping off some people at the airport but this is completely reasonable.
May 22, 2013
Very prompt and courteous service. Location is so close to the airport it is almost the same as on-site parking.
Have used the Waggon and Horses service several times and always had good service.
April 18, 2013
Happy with our booking, quick check in and off to the Airport straight away and a quick response to being picked up after our telephoning them when arriving back.
April 13, 2013
Excellent service. We were taken straight to the airport when we arrived at the park, and when we returned we waited only 5 minutes for the pick-up - our car was ready to go when we reached the park. Friendly drivers, too!
April 12, 2013
excellent service will recommend them to all my friends fast and efficent
April 5, 2013
Prompt and efficient service especially on the return when we arrived at 1 am in freezing temperatures.
April 3, 2013
It is a good and convenient car park close to Bristol Airport. Transfer to airport went well, but on return the "10 minute" wait was 20 minutes standing out in the cold. As the Waggon and Horses is only about 4 minutes from the pick up point and more accurate pick up time would have been appreciated.
March 11, 2013