"Waggon & Horses parking was average at best. We were left waiting 15mins an initial arrival for someone to appear at the office, after which details were exchanged and we were taken by minibus to the airport.
Returning from our holiday to our car was okay, again around a 15 min wait to be picked up and taken back to the office. On getting to my car, I noticed my steering wheel and seat had been adjusted drastically, which isost frustrating at midnight to get back into your comfortable position. My handbrake had also clearly been pulled up hard, stretching the cable, as now I have to pull it fully up, nearly vertical, to apply the brakes whereas it was certainly never like this.
Service by the staff was okay at best. I would certainly think twice before booking here again, other car parks are as competitively priced so choice is abundant."
"The service from Waggon & Horses was faultless. We were on our way to the airport within minutes of arriving and checking in. We were picked up with no time delay on way back. Staff were friendly, helpful & polite. And to top it all off they were the cheapest and closest to the airport. Have nothing negative to say, so will definitely be using again."November 24, 2014
"Very friendly staff, good price, all in really good service. Will be using again."November 21, 2014
"The service was as described, prompt efficient and friendly service."November 6, 2014
"Extreemly efficient and obliging staff. Very well situated for speedy drop at airport and prompt collection on return ! Cannot fault this business . I usually park in silver zone but this company were faster more personalised and half the price for my 4 days parking :- )"October 31, 2014
"The park was a lot nearer to the airport than I imagined, but it was easy enough to find. Reception was quick and easy and transport to the airport was good and prompt. On return, one quick phone call and our pick up was with us in a few minutes. Transfer back was quick with no problems at all. Would use again. Very good value."October 30, 2014
"Excellent service, I will use them again."October 30, 2014
"Excellent service, friendly staff, will definitely use it again."October 26, 2014
"Helpful, efficient service. Would definitely use again."October 18, 2014
"I used the waggon and horses parking it was very good value and the staff were helpful and friendly. Pick up on return was prompt and easy. Some exit directions would be helpful if you arrive in the early hours and its foggy and all staff have returned to the terminal to pick up more passengers! My car had been parked safely in a large barn but by the time I had loaded my 3 cases into the car and was ready to leave everyone else had left and since this was not the location I had been to before finding my way out in the fog and at night was a challenge!"October 16, 2014
"Excellent service, no delays whatsoever. Staff were all courteous, polite and helpful. Definitely use again and totally stress free. Thank you guys, great job"October 15, 2014
"Courteous, reliable, friendly, efficient service with a smile."October 14, 2014
"Using this carpark was really stressed-free. Cheapest around and everything is quick and easy, including the pickup from the airport which meant no waiting around in the cold for ages. They didn't even adjust my seat distance from the steering wheel when they moved my car - always a plus!"October 14, 2014
"First time we have used the Waggon and Horses. They where the best that we have used. Prompt and reliable. Will def use again."September 28, 2014
"good service"September 17, 2014
"Best car parking facilities we have used at Bristol airport. Staff friendly and welcoming and we were promptly delivered and picked up from airport - will definitely use again"September 16, 2014
We had been delayed on the M5 by an RTA and were in serious danger of missing our flight but the guys promptly and with no fuss sorted our paperwork and got us down to the terminal just in sufficient time to enable us to make the flight.
On the way back we were on time and the guys efficiently collected us from the terminal within ten minutes of us collecting our luggage and we were on our way home in short order.
Overall great service."
"Very easy and efficient drop off and pick up. Will definitely use again."September 15, 2014
"Easy to find - just park and drop your keys and the mini bus transports you to the airport which is within 5 minutes. On return just a quick phone call and they are they to take you back to your car. Excellent and friendly service. Would use them again should we fly from Bristol in the future"September 14, 2014
"Apart from the good service with the parking experience I must thank the Bristol staff for their kindness in returning to me by Royal Mail my main set of car/house keys which on returning to the parking depot had slipped from my shorts pocket onto the seat of the mini bus.(I had left my spare key with the car at the depot). Once again thanks very much for being so helpful. You saved me a long round trip to Bristol and back (Swansea).Cheers."September 12, 2014
"Excellent price and service and very friendly staff. Would recommend."September 10, 2014
"Easy and pleasant experience."September 6, 2014
"Fantastic service!!!! Only issue we had was we were looking for the Wagon & Horses pub...it's no longer a pub.
Did not have to wait on departure or arrival. Will be using this company again, very good, thank you"
"Leaving the car and getting transported to Bristol airport was first class.
On our return Friday (mid-day) I called the designated telephone number on retrieving baggage and was told we would be picked up within minutes.
20 minutes later I called the same telephone number again and spoke to a different member of staff who told me that the first call must have been diverted to a person who obviously did not inform anybody that we had actually returned. Rather disappointed - and it was raining !"
"I can highly recommend this service. The parking is only 5 mins from the terminal. We were delayed, due to our flight being cancelled, by a day and the company did not charge extra for this. They were at the terminal immediately to collect us and helped make our last stint of a very long trip home very pleasant and stress free! Thank you!!"August 28, 2014
"Excellent service! Staff very friendly and efficient! Car had same mileage as I left it!! And in same exact condition!
Will deffo use again if I travel from Bristol :-)"
"Very good service - reliable, efficient, friendly.
Also good value for money.
Will definitely use them again!"
"Parked for long weekend. Under new management and very good. Quick check-in and immediate transfer to airport. On return, collected bags, phoned and minibus arrived in 5 minutes. Car waiting in same condition as we left it and we were nervous as the car is new! Just rebooked."August 20, 2014
"Great service as always. Quick easy and smooth. Definitely would recommend to others."August 12, 2014
"One of best parking experiences ever... easy to find (tho when we saw that the pub was closed up we were a bit anxious) but nicest receptionist and friendliest driver who reassured us our car wld be taken to safe place. Really close to airport, instant transfer there for departure and we had hardly reached the pick-up point on our return b4 the mini bus was waiting - and the reason we chose it was because it was far and away the best price! just wish there was something like it near Stansted!"August 10, 2014