"First time using this service and found it OK. Plenty of space and security into the area instills confidence, how they cope at peak times would be interesting and I imagine there could be delays getting into the area, finding a parking spot and then checking keys in. The checking in and receiving of keys is poor. We waited in sunny weather in an orderly queue to receive our keys, this wouldn't have been fun in the rain with kids and bags in tow. The transport to the terminal was good and big enough to cope with a lot of travelers, however when returning for your keys remember all the people on the bus will be in the same queue... The price was reasonable against other operators and sadly reflects how much there is to be made by owning a piece of land next to an airport - parking your car to go on holiday is truly a surcharge!! Would park there again but would also check other operators prices"May 1, 2011
"The service was very good. I've read some bad reviews of other parkings near Bristol Airport so decided to choose Silver Zone.
That was a good choice!
Stuff was very helpfull and really nice and polite both whent arriving and when leaving car park.
Worth to pay £10 more than at other private ones to have nice service and peace of mind."
"It would be nice if you could drop off luggage before you parked the car in the parking bays. We followed the parking space signs and ended up carrying our bags quite away from the check-in."April 19, 2011
"Efficient, easy booking process. Good value. Quick transfer to the airport. Friendly staff at reception. Would use again."April 18, 2011
"Directions good, no trounble in finding the parking area. Staff very helpful in showing us where to park, even held the bus for us to park and get on the bus.
On return quick to find and give us our keys, the car was in the same place where we left it.
10 out of 10"
"The reference number on my booking was not recognised by BCP and consequently I was not allowed to park in silver zone.(I didnt take my booking voucher)
I parked in long stay and managed to print out the voucher whilst away , on presenting this to the long stay operatives I was allowed to leave with no extra charge. They did say that the problem was at their end and hoped that in future their systems would recognise your reference number(s).
You were helpful however and replied promptly to my email request for help when I was away.
"The experience was OK, I would recommend them, it would have been nice to have had the option to drop off and pick up my vehicle from an area closer to reception."April 4, 2011
"I thought the service was brilliant, it is important to leave enough time to park up and get the bus to take you to the air port, I think it puts 15mins on the journey, so travellers need to take that into their travel equations, I didn't and missed my flight, not because of Silver Zone however, because of Airport over zealous security. Silver Zone were really helpful and allowed me to take my vehicle out and repark it the following day without any hastle, which I really appreciated. So thumbs up to Silver Zone, please keep your prices lower than the others!"March 31, 2011
"very convenient"March 27, 2011
"It all worked fine, even at 4.30 am!"March 13, 2011
"very straight forward to book many thanks,when we arrived @ the airport we were told the silver zone car park we had booked was full and we were directed to the car park outside the terminal which we were told was an up grade ,this looked very open and could easily lead to vandalism, the whole reason for leaving the car at the silver zone was that it was a secure car park.whilst walking to the terminal after we parked are car we noticed that the silver zone bus came past us with passengers on board so why we were turned away i dont know, surely if you,ve booked a place there then you,ve secured your place, and they should say that if the car park is full then you will be directed to another"February 24, 2011
"I used this car park for the first time last week and found it very good. Staff were helpful and friendly and everything was dealt with very efficiently. The only problem I had was finding the airport - very confusing road layout in Bristol!"February 23, 2011
"Excellent"February 21, 2011
"Very good & efficient service."January 25, 2011
"A relaxed amd extremely smooth process, the staff on site were exceptionally helpful adding to this experience. I will defimately use the services of this organisation again. The Service Delivery was second to none, I have used many car parking facilities in the past this must rate as the best for service and value I have used to date. A very big thank you to you and your staff."January 14, 2011
"Very well organised! Found our keys very quickly even when we could not find their card!
Many thanks. Quick reliable service."
"When I reached the Silver Zone I was redirected to the main long stay car park just one minute away on the airport. On my return I presented my ticket to the car park kiosk staff and was then ok to go. Easiest airport parking I have ever had. Will use again."January 4, 2011
"Very good bus service, no waiting, and the office staff were quick and efficient"December 18, 2010
"Parking, transfer,assistance and security good but in one area.. what is advertised is not delivered. Customer expects to park car in marked bay close to bus pick up and for car to be moved to another space within perimeter. This appears never to be delivered. I had to drive away from reception until I could find an empty space. On return car was not in a "close to reception" bay but had remined where parked by me. Advert for parking should advise this. It was exactly the same a year ago, this is not a one off occurrence. Their advert does not relect what actually happens. That said I would probably use them again"December 12, 2010
"As this was the first time we have driven to and used a Bristol airport car park we were pleased that it was very straight forward to find. We didnt have to wait long for a bus, which was very comfortable.Will definitly use again on our next holiday from Bristol. Recommended."December 9, 2010
"Very easy to find right next to airport. Waited only 5 mins for bus to depart. 5 minute journey directly to airport door. Stress-free and will definitely be using it again."December 2, 2010
"Excellent service all round,will use again."November 30, 2010
"Very convient to airport, lost pick up ticket on return but had no problem with staff to pick up car."November 28, 2010
"Efficient service, no waiting for the bus, excellent all round"November 21, 2010
"Booked on line and was given clear instructions. Only short wait for bus to airport, would use again."November 18, 2010
"Car park rather full when we arrived, particularly so in the area one was diercted to go to, which was quite far from the office considering it was raining and one had to carry all the luggage there. (Is there a bus service within the car park ? If not, there should be !)
Otherwise everything OK, dealings with the office and bus transfer to the airport fine, both on departure and on arrival."
"Found the car park to be not that well indicated for spaces,
nice that they didn't have to move my vehical, and had a promt service"
"Over the years we have used a fair number of different airport parking operations and I have to say that this was far and away our best experience. If only they were all like this! It was fast, friendly, efficient and best of all, we parked our car ourselves and it was still in the same slot when we returned a week later. We had not used Bristol airport before but will do so whenever possible in the future."November 9, 2010
"An excellent carpark. Extremely handy for the airport and with a quick service. Will definitely use it next time."November 8, 2010
"Car was extremely dirty and there was a deep scratch on the back of the car. I will never use it again."October 29, 2010