"Parking, transfer,assistance and security good but in one area.. what is advertised is not delivered. Customer expects to park car in marked bay close to bus pick up and for car to be moved to another space within perimeter. This appears never to be delivered. I had to drive away from reception until I could find an empty space. On return car was not in a "close to reception" bay but had remined where parked by me. Advert for parking should advise this. It was exactly the same a year ago, this is not a one off occurrence. Their advert does not relect what actually happens. That said I would probably use them again"December 12, 2010
"As this was the first time we have driven to and used a Bristol airport car park we were pleased that it was very straight forward to find. We didnt have to wait long for a bus, which was very comfortable.Will definitly use again on our next holiday from Bristol. Recommended."December 9, 2010
"Very easy to find right next to airport. Waited only 5 mins for bus to depart. 5 minute journey directly to airport door. Stress-free and will definitely be using it again."December 2, 2010
"Excellent service all round,will use again."November 30, 2010
"Very convient to airport, lost pick up ticket on return but had no problem with staff to pick up car."November 28, 2010
"Efficient service, no waiting for the bus, excellent all round"November 21, 2010
"Booked on line and was given clear instructions. Only short wait for bus to airport, would use again."November 18, 2010
"Car park rather full when we arrived, particularly so in the area one was diercted to go to, which was quite far from the office considering it was raining and one had to carry all the luggage there. (Is there a bus service within the car park ? If not, there should be !)
Otherwise everything OK, dealings with the office and bus transfer to the airport fine, both on departure and on arrival."
"Found the car park to be not that well indicated for spaces,
nice that they didn't have to move my vehical, and had a promt service"
"Over the years we have used a fair number of different airport parking operations and I have to say that this was far and away our best experience. If only they were all like this! It was fast, friendly, efficient and best of all, we parked our car ourselves and it was still in the same slot when we returned a week later. We had not used Bristol airport before but will do so whenever possible in the future."November 9, 2010
"An excellent carpark. Extremely handy for the airport and with a quick service. Will definitely use it next time."November 8, 2010
"Car was extremely dirty and there was a deep scratch on the back of the car. I will never use it again."October 29, 2010
"Silver Zone? Couldn't be easier! Book in online, good value and simple. Arrive at the site, your car is pictured from all angles and your registration checked against the booking, in a few seconds. Drive in, find place and take down the location. Into the reception area where everything is done quickly and easily. Give in your keys and the location of your car, receive a receipt and that's it! The Bus runs from just outside the reception to the terminal and are regular so no long wait. Coming home is just as simple. Hop in the bus, hop off, give in your receipt, take keys and away to your car and out. Brilliant!!"October 28, 2010
"Found the service very good. Easy to find and negotiate round. Would use again."October 27, 2010
"this has got to be the worst car park at Bristol.why it is necessary to leave your car keys is beyond me and i cannot accept that the car has to be moved for any reason. where my car was moved to meant a long walk for me when i cannot walk long distances. i shall not use this service again."October 24, 2010
"Excellent and very quick service both outgoing and incoming. Could not fault it."October 24, 2010
"Well located for easy access and transfers. New and efficient bus transfers and car key handling. Worth the extra cost over the more remotely located car parks."October 15, 2010
"although car park had return flight details etc there was a queque of at least 60 plus people off the same flight left waiting approx 25 minutes for bus in freezing cold outside terminal.was not a good experience.lots of irate people.would not use this service again"October 15, 2010
"Q to collect car very long"October 9, 2010
"this was my first time flying and useing a car park like the silver zone at bristol and i have to say they made it very easy and the staff were very helpfull. they moved the car to just a few yards from the dropoff point of the bus (that was outside and ready to go when i walked out the airport) and as i had all my bags and little boy in his pushchair this was a welcome sight in the rain. so in all i would look no further than the silver zone car park next time i fly from bristol."October 7, 2010
Parked up and in the terminal building within 30 minutes. Coming back, on the road within 30 minutes of getting out of customs even though 4 flights arrived at the same time - around midnight on a Sunday.
Not the cheapest, but recommended."
"Very pleased with the speed of the check-in and out process."October 1, 2010
"Going out - all easy
Returning found the number of people getting bus back to zone was daunting. The bus designs are ridiculous. Need a way of being able to drop bag as enter bus and pick up as leave. Passengers were crushed and struggling to put bags on seats and in aisles etc. Long queue to collect key. Staff prompt and helpful."
"Found it easy booking in online also checking in at the car park. An acceptable wait to be transferred and a short run to be dropped right at the entrance of Bristol Airport Departures.
The return equally straightforward although the bus was packed but not too much of a problem for the short trip back to the park to pick up our keys. Certainly happy with our experience."
"Very good, efficient service. No problems at all."September 23, 2010
"no problems before the outward flight to portugal but on our return we had to queue for half hour in the relatively cold conditions around midnight to get on a shuttle bus to the silver zone carpark and further outdoor queuing for our keys"September 22, 2010
"Very smooth transfer from car to airport and then back again. The bus was available as soon as we came out from Bristol Airport. Great Service.
The only comment I would make is that the bus did not open the middle doors when we got back to the car park after our night flight - making it difficult to get luggage from the rack out of the front doors near the driver."
"Silverzone easy to find and park."September 17, 2010
"Fantastic experience. Flights were cancelled due to flight company going bust; managed to get a flight leaving and returning a day later, and Bristol Silver Zone changed my booking at no extra cost or fuss."September 8, 2010
"Very good excellent service. Perhaps the sign on the roundabout could be bigger, I missed it the first time as did the guy infront of me.