"This is the first time I've used the Silver Zone parking at Bristol and it was rather disappointing. I liked the licence plate recognition entry but then had to drive around for quite a while to find a parking space. The spaces are very narrow indeed and meant with a two-door car it was nigh on impossible to get in and out without knocking the doors on other vehicles. Once out of the vehicle we faced a long trek, pulling heavy suitcases along a gravelly road/path. When we arrived at reception it was to be told that they had not received notification from BCP about the booking. I was not impressed with that at all, particularly since I had received a nice email the day before we left, reminding me of the booking. The Silver Zone reception told us it would be ok - they could fit us in, but BCP not informing them of an online booking was becoming an increasing problem."June 27, 2007
"A very good car park, we had no troubles whatsoever. The staff were efficient, the car park was secure and my car was looked after well. The bus to transfer us to the airport was clean and punctual.
I would definitely use Bristol Silverzone again and would recommend its use for anyone travelling from Bristol Airport."
"I use Silverzone each time I fly from Bristol and so far the facilities and the organisation have been very good. Unfortunately on Monday when we returned about 12.45 pm there was no one manning the desk so no one could check in or collect their keys. When someone did come everything returned to the normal efficiency."June 26, 2007
"We have a daughter who is a wheelchair user. All the disabled parking slots were full when we arrived and we had a very long walk with suitcases and wheelchair over bumpy terrain ( similarly on the way back). Whilst it was just possible to access the bus, we felt we were in the way. In Pisa (our destination) there was a flap on the bus which served as a ramp so access was complete and the driver there more than helpful. So it can be done.
Hope this is helpful to others in a similar situation."
"We used Silverzone car park while on a short break - it was well organised on arrival (6am) and the frequency of transfers was very good. We will definitely use this service next time we fly from Bristol."June 25, 2007
"We used this parking facility in June when flying from Bristol Airport to Gran Canaria. We found it to be excellent. We had no problem finding the area to paek, and the receptionist was quick and helpful. On our return we picked up the keys and were in the vehicle and on our way home within 5 minutes. It was a completely simple process and was speedy and efficient from start to finish. Excellent all round service which we would highly recommend to everybody. Sincere thanks to all concerned!!"June 25, 2007
"REALLY EASY TO FIND ....the bus was there so we did not have to hang about....staff were very good....the only thing was getting the bus back to carpark we waited about 20 mins. we have used this service before so maybe this was a one off!"June 25, 2007
"Excellent car parking service, fast, efficient and no hanging around, probably the best I have experienced to date."June 24, 2007
"Overall pretty good, but an increase in the number of shuttle buses is necessary to prevent unacceptable delays."June 24, 2007
"The car parking service was excellent, everything went smoothly for us."June 23, 2007
"We have used your facilities before and have never experienced any problems. We shall, no doubt, use them again. Perhaps a more frequent service would be appreciated by your customers."June 23, 2007
"I have used the Silver Zone @ Bristol on numerous occasions and have always found the process of booking in painless and the staff first class.I always feel my vehicle is safe and secure.Well done"June 22, 2007
"Easy to book online, reasonably priced and security appears very adequate. Counter service polite and efficient, and shuttle service quick. Will use again."June 20, 2007
"After finding the actual park, which was further away than I understood from detials of it, everything went very smoothly indeed. The office reception was quick and efficient on receipt of my car as was the returning of the car keys two weeks later. The car was conveniently parked on my return with just a short walk to it. Transport from the park to the airport was fine despite it being a busy period for returning passengers.
I just wish Bristol Airport was as good."
"Excellent service - very pleased to see your shuttle bus waiting when we arrived back at Bristol 3 hours late !"June 20, 2007
"I found the service quick and efficient and at a reasonable price.The people were helpful.A friend of mine who used the same service had a flat battery on return and Silverzone provided means to start his car for him.Plus it is only 3 minutes ride from the airport."June 20, 2007
"I got back to the airport car park to find my car at quite some distance from the main drop off point. On one side of the car were multiple scratches that ran accross both doors, the front and rear panel. The other side the passenger door hade a dent in it. My car would have been better off parked on the A38 for 9 days."June 20, 2007
"I have used this car park several times over the years, but twice in the last five months for stays of two weeks each time. The service has now improved tremendously from what it used to be years ago. All aspects of the service are very easy to use and, in my experience, very speedy. I usually find that a shuttle bus is waiting at the stop, and only once have I had to wait for one to arrive, and that was only about a three-minute wait. Overall I have been very pleased with it and will continue to use it."June 20, 2007
"Good parking service. I had a 24 hour delayed flight and was concerned that I might get charged extra. The staff were very helpful and made a point of reassuring me that everything was fine."June 20, 2007
"On arrival I was directed by members of staff to the long stay carpark, this was not a problem the staff were polite and gave clear instructions. The long stay carpark was very good with a bus service but was close enough to the terminal to walk"June 19, 2007
"The SilverZone was great. Really helpful and friendly staff and great shuttle service to the Airport."June 19, 2007
"no problem"June 19, 2007
"Found the service to be fast and efficient, with friendly and helpful drivers and staff. Car was easy to find when arrived back in the UK. Will book again in the future."June 19, 2007
"We found the service very good. It was easy to check in and a bus was ready and waiting to take us to the airport. On our return journey we were very tired as landed at 3.30am - we were both so incredibly pleased to see a coach waiting. The service was quick and efficient, we were in our car in know time and heading home!"June 18, 2007
"Easy to find, no queues, we were in the airport terminal within 15 mins of parking the car.
Bus waiting when we got back. Satisfied with service and would use again."
"Easy to find the site but a little more difficult to find a parking slot. Very good customer service. I all an excellent experience."June 18, 2007
"Very good efficient and secure"June 18, 2007
"Despite being fairly crowded at the time we arrived, the parking administration was dealt with quickly and efficiently. We only had a few minutes to wait for a bus (departure and return) and all of the staff were very friendly."June 18, 2007
"Booking the parking was very simple and clear with confirmations coming through promptly. We were involved in very early morning drop offs but everything went smoothly and courteously. Excellent service, good value. Will definitely use this service again and recommend it to my colleagues here at Rolls-Royce!"June 18, 2007
"Excellent service, second time we've used Silverzone and would recommend to friends and family.
No waiting, bus service excellent.
Thank you very much."