"Less queing to check in than last time I used Silverzone, and buses arrived every 10 mins at arrivals. Not amused when the bus driver shut the door in my face and drove off, when he clearly had sufficient space for one more. The next driver then took an unnessary detour to drop off a mate on another part of the airport.
Noticed that the Red buses arrived at Arrivals far more frequently."
"The parking experience was fair. You park your car then take your luggage to reception hand in keys and wait for courtesy coach. Spaces are not always readily available and you may have to drive on to the overspill car park. The walk to reception with baggage could be shorter. I didn't have to wait for a coach going to airport but had to wait for 25 mins for one on return - along with 30 others making return journey somewhat sardine in tin like. My car however was ready for me and only a short distance from reception. Overall - fair."August 3, 2007
"I booked with Silver Zone as it stated it was on-airport car park.Although this was technically the case it was not particularly near the terminal buildings.On arrival at the Silver Zone(7h00)there were several cars trying to find a parking space and we eventually had to stop at reception to ask where to park as the areas were poorly demarcated and staff standing around the car park were unhelpfull.The details on the voucher leads you to believe that you park your car near reception,leave your keys at the desk and the staff then move your car to a secure parking space.This was not the case - we had to find a parking space several 100 meters away from the rreception area in the overflow carpark,drag our luggage (and child)back to the reception,wait in a line to hand in our carkeys only to find that on our return we had to collect our car from exactly the same parking space we had left it.I don't see the point in waisting time leaving the keys at reception and again collecting them on return if tthe ccar is noot going to be moved.As you know,this booking was made on line and all relevant details were made available on line.
We have used many car parks in the past 10 years when going abroad and some of the factors we consider when booking is price and convenience - this booking with Silver Zone was not the cheapest quote we found and it was definitely not the most convenient.Unfortunately we had already prebooked with them for our next trip from Bristol Airport but that will probably be the last time until they improve there service."
"we were really impressed with Silverzone parking. It was easy to find and the staff were very efficient. We were very quickly on our way to the terminal once we had parked the car and on return there was a bus waiting to take us back to the car and we got the keys very quickly. It was well worth the fee we paid and was alot cheaper than other people we know who had parked cars to fly from Bristol. we would not hesitate to use the facility again."August 2, 2007
"quick and easy was the word dont shop around just book the silver zone car park only 2 mins from the main doors
use it time and time again no probs at all
"This was our second booking through yourselves. The on-line service was excellent as usual and we again had A1 service at Silverzone. We will be booking again via yourselves for our next trip in October"August 2, 2007
"Good reception, did not have to wait too long for bus into and from airport. Only disappointment was that I thought £29.00 rather expensive for parking from Monday 7am to Friday 2pm, ie £6.00 per day, however eight day parking is better value."August 2, 2007
"We had to park in Row Q, no places in main area. No individual parking reference, just row number. Not very well finished area. Very long wait for bus which was then very crowded.
On our return bus came quickly, bur had sqealing noise all the way to the car park."
"I had never used this type of parking before, but the service was so good I would recommend anyone to use it
I am a frequent flier from Bristol and will certainly use it in the future."
"The directions to the Car Park were very good and it was easy to find. The shuttle service was very good, and it was great to come back to find the car was parked very close to the reception area, so no need to drag the suitcases around in the middle of the night looking for your car. Very good."August 2, 2007
"Very happy with the service and would definately use it again."August 2, 2007
"this service worked well for us even though we had a 6 month old baby with buggy, three carry on bags and two suitcases. There was very little time wasted at either end. Fortunately it wasn't raining but even if it had been there is room to shelter at the car park plus toilets. The only slight criticism is that the bus drivers were not very friendly, just a smile and a welcome would have made a big difference."August 1, 2007
"I used the service on Tuesday 17 July arriving at 05.15. This was a very busy time and it took 30 minutes from arrival to get to the actual airport entrance doors. On return at 1000 on 31 July we waited 7 minutes for bus and were the only passengers. We got key quickly but then walked a 76 car row to pick up our car. One would know this the next time but it could be a longish hike in the wet!! My conclusion would be that I prefer the Bristol Long Term carpark with minimal wait or even short walk. Thanks for your help. H"August 1, 2007
"Whilst the car park isn't brilliantly signposted and is confusing on entry (why be directed around a tiny and enevitably full smaller car park section before going into the larger areas??) the service at the front desk was prompt and efficient as was the regularity of the buses. I think some work is required in the car par to bring it up to scracth (thankfully it wasn't raining when we arrived or left or the gravel and mud could have been worse). However, on balance, it is still better than others at Bristol!"August 1, 2007
"A very slick and professional process operated by helpful people.
It amazed me that although arriving at a busy time in early morning, my party of four were parked, processed, on the transfer bus and at the airport in 15 minutes. It was a similar experience on the way back when we were able to retrieve our car keys and car in 10 minutes.
It makes me realise that driving around the on-airport long-stay car park searching for a space then trailing my cases to a bus stop or up the steep incline to the terminal takes more time and energy.
Well done and thank you for such good service."
"Great first class service always use the service when using Bristol Airport."July 31, 2007
"We arrived at the Silverzone Carpark to find it was closed. We were given no explanation but were redirected to the main carpark in front of the terminal building. We obtained a ticket from the barrier and parked our car. Returning from our trip we presented ticket and receipts at the office and were given an exit ticket. The staff were polite and helpful. The whole exercise proceeded smoothly."July 31, 2007
"Not very impressed. You managed to lose my car key, despite the car having been moved. I was very lucky that we had a second key with us.
It also looked as though there was damage to the bodywork, which your very helpful man Ron took photos of. Your office staff were also very calm and steady on what was a busy day."
"I've used this service several times & would highly recommend it. Buses run frequently to/from the terminal & you are dropped off/picked up right outside the termianl."July 30, 2007
"Please note that we found not problems with the car parking service at Bristol Airport - all went smoothly and all members of our staff were helpful and we encounter no problems."July 30, 2007
"All i can say is very excellent service, car was un touched and trip from and to tha actual airport was very fast and drivers very friendly and helpful.
"Yes, much improved in the last year or two. Entry easier through security video capture area, covered waiting area looks smarter and and quite functional, handover of keys and issuing of ticket receipt was quicker and easier than it used to be. All in all the parking has been significantly improved at Bristol. Thank you"July 29, 2007
"on arriving to bristol airport, we found the car park well sign posted. friendly and helpful staff. efficient shuttle service to and from airport. overall a very good service which enabled a stressfree start and end to our hols. many thanks."July 28, 2007
"Excellent service. Absolutely painless and like clockwork. Have used a few other airports in the past have experienced much worse standards - hard to find, further transfers, long wait on return - none of this at Bristol Silver Car Park."July 28, 2007
"Your service was excellent, the staff were very polite and helpful, the transfer bus was clean and prompt both to the airport and on our return. I would not hesitate to recommend your services to anyone."July 27, 2007
"The paperwork implied that valet parking was available from the airport yet security restrictions meant that the drop-off in front of the airport was closed. When we returned the passengers and luggage waited at the short term car park while I took the bus to the Silver car park to retrieve the car, then drove back to the short term car park to load the car. Had it been raining, had we all taken the bus to the car park, it would have been horrible. The paperwork said our car would be taken from us for parking yet it was exactly where it had been left. Not clear at all. If arrangements had been changed to the heightened security awareness it would have been easy to have alerted us by email. Also the Silver car park was advertised as being one minute from the airport. Not possible"July 27, 2007
"Generally good, on organisation and price.
Rather long wait for bus on pick-up (10 mins?), and reception office not big enough in room or staff for numbers using it."
"Very pleased indeed; efficient and thorough; well priced also. I will ensure that I book again."July 26, 2007
"Problem free experience, very efficent and friendly staff. Only complaint is the pricing method when you pay more the later you book, it would certainly put me off using the service again."July 25, 2007
"The service was very good. I parked in the overflow car park, and when I got on the bus I found that I had left my mobile phone in full view on the car dashboard. The bus driver was kind enough to wait for me to go back and retrieve my phone.
Coming back, I mislaid my parking reference ticket, but this caused no problems and was dealt with efficiently by the staff on duty."