"We arrived at the Silverzone Carpark to find it was closed. We were given no explanation but were redirected to the main carpark in front of the terminal building. We obtained a ticket from the barrier and parked our car. Returning from our trip we presented ticket and receipts at the office and were given an exit ticket. The staff were polite and helpful. The whole exercise proceeded smoothly."July 31, 2007
"Not very impressed. You managed to lose my car key, despite the car having been moved. I was very lucky that we had a second key with us.
It also looked as though there was damage to the bodywork, which your very helpful man Ron took photos of. Your office staff were also very calm and steady on what was a busy day."
"I've used this service several times & would highly recommend it. Buses run frequently to/from the terminal & you are dropped off/picked up right outside the termianl."July 30, 2007
"Please note that we found not problems with the car parking service at Bristol Airport - all went smoothly and all members of our staff were helpful and we encounter no problems."July 30, 2007
"All i can say is very excellent service, car was un touched and trip from and to tha actual airport was very fast and drivers very friendly and helpful.
"Yes, much improved in the last year or two. Entry easier through security video capture area, covered waiting area looks smarter and and quite functional, handover of keys and issuing of ticket receipt was quicker and easier than it used to be. All in all the parking has been significantly improved at Bristol. Thank you"July 29, 2007
"on arriving to bristol airport, we found the car park well sign posted. friendly and helpful staff. efficient shuttle service to and from airport. overall a very good service which enabled a stressfree start and end to our hols. many thanks."July 28, 2007
"Excellent service. Absolutely painless and like clockwork. Have used a few other airports in the past have experienced much worse standards - hard to find, further transfers, long wait on return - none of this at Bristol Silver Car Park."July 28, 2007
"Your service was excellent, the staff were very polite and helpful, the transfer bus was clean and prompt both to the airport and on our return. I would not hesitate to recommend your services to anyone."July 27, 2007
"The paperwork implied that valet parking was available from the airport yet security restrictions meant that the drop-off in front of the airport was closed. When we returned the passengers and luggage waited at the short term car park while I took the bus to the Silver car park to retrieve the car, then drove back to the short term car park to load the car. Had it been raining, had we all taken the bus to the car park, it would have been horrible. The paperwork said our car would be taken from us for parking yet it was exactly where it had been left. Not clear at all. If arrangements had been changed to the heightened security awareness it would have been easy to have alerted us by email. Also the Silver car park was advertised as being one minute from the airport. Not possible"July 27, 2007
"Generally good, on organisation and price.
Rather long wait for bus on pick-up (10 mins?), and reception office not big enough in room or staff for numbers using it."
"Very pleased indeed; efficient and thorough; well priced also. I will ensure that I book again."July 26, 2007
"Problem free experience, very efficent and friendly staff. Only complaint is the pricing method when you pay more the later you book, it would certainly put me off using the service again."July 25, 2007
"The service was very good. I parked in the overflow car park, and when I got on the bus I found that I had left my mobile phone in full view on the car dashboard. The bus driver was kind enough to wait for me to go back and retrieve my phone.
Coming back, I mislaid my parking reference ticket, but this caused no problems and was dealt with efficiently by the staff on duty."
"Excellent service at a competitive price."July 24, 2007
"I have used Silver Zone twice this year. Staff helpful & quick. Price had crept up about £7 between the two dates though, which I thought rather excessive. Bus service regular & very handy, could do with a shelter at the airport bus stop, as it was raining whilst we were waiting for the bus to arrive on our return."July 24, 2007
"Excellent car park; no complaints in the 4 times I think I have used it. Easy to find, 5 minutes to airport, always a bus ready to bring us back. Only comment I have is, maybe the buses caould have more liggae space or we had a really grumpy driver yesterday mornng."July 24, 2007
"An exellent and very accesible service. Terminal only a short bus ride away and buses were frequent. Car park charge for the week was very reasonable.
Would definately recommend it - will always use BCP if flying from Bristol again."
"The service was very efficient in terms of dropping off keys and picking up on the return journey.
Transfer buses were more frequent than expected which was good so no waiting around.
It was easy to find the car park and easy to get back to the main motorways from the car park on your return journey."
"the parking was straightforward and efficient especially the return. a bus was already at the airport and pick up of keys was very quick"July 23, 2007
"Level of service was good and frequency of busses was reasonable. We had to wait for 15minutes for a bus from the airport as there was a high volume of passengers and there was a large queue and we had to wait for a second bus to arrive."July 23, 2007
"Parking at Bristol Silverzone was hassle free. The staff were helpful and friendly and the regular shuttle bus delivered us directly to the airport door, so no need to struggle far with heavy luggage."July 21, 2007
"On arrival the drop -off parking arrangements are not as good as I would like to have seen.
In most large airports (I have used Gatwick three times, two different companies) the drop-off zone is close to the reception area clearly marked and with ample room. Bristol is not that slick I`m afraid, I had to park a fair distance from reception area and carry cases quite a distance. Thankfully it was not raining.
Also, the reception was only manned by one member of staff checking cars in, she also had to deal with a customer collecting his car who had found damage on his vehicle (not something that gives confidence).
I`m happy to say my collection experience was quicker and both my vehicle and my wife`s were undamaged.
competetive pricing, could do better with signage (on-site and provide better drop-off facility)."
"Easy to book and good price makes life very easy when you start your holiday"July 16, 2007
"All I can say is that everybody at airport parking are nice and friendly, I only wish you had facilities to offer discounts to people who use the car park on a regular basis. I must say that you are not the cheapest around but for the sake of a few pounds it is more
convenient as it is one of the closest parks to the airport. The bus which is put on is a Godsend, plus the drivers are quite friendly too. Thank you for the service you provide."
"Overall this was an excellent service. On our return journey we had a wheelchair passenger; the shuttle immediately arranged for a 'kneeling' bus to take us back to the park. Just two suggestions which might help 'first-timers'; it is not immediately clear where the 'Stop' line is for the entry photograph, and clearer signposting to the reception office might be helpful"July 15, 2007
"Excellent,very fast very efficient and staff very happy!!!well done.We will be using you again"July 12, 2007
"Good service. The long queue waiting on our return was dealt with quickly. Buses came with very little delay between them. The driver was exceptionally helpful to the needs of my two elderly parents. A slick operation with old fashion service. Well done."July 12, 2007
"I wouldn't rate it as highly as 4.4* - no mention was made on booking that car would be moved. Car was moved & on my return the passenger and rear nearside footwells were FULL of water. The rain was not your fault, but driving the car through or into puddles was. It must have been noticed when returning the car for my return but nothing was said or done about it. What a terrible welcome home!"July 9, 2007
"Silverzone parking made my trip stress-free. It was easy to park and to check in and out. The bus service was prompt. Registering on-line made the check-in at the desk very quick and simple. I would certainly use this service again!"July 9, 2007