"coach took a long time to pick up from airport.other than that o.k"August 9, 2007
"Could have done with some trolleys to get to office when dropping car off as travelling alone with 2 large cases!
On return buses a bit slow and a scramble to get on again with the aforementioned cases. Car park best for people with not much luggage."
"We were unable to park in any of the designated spaces on arrival as these were all full. Had to drive around and find a space elsewhere in the car park. Once parked the service was quick. On our return the car was quite a way away from reception and the drivers seat had been adjusted which seemed a bit annoying considering there was such a short distance to have to move it! Maybe under health and safety regulations for the people working there it has to be adjusted to suit the drivers, but it still seemed inconsiderate to have left it like that rather than try to put it back as it was."August 8, 2007
"On arrival it was unclear what was expected if there were no available numbered bays near to the main building. It was not clear that one was supposed to park in the overflow parking area.
That aside the dropping off and picking up was very good."
"I will start with the best, the pick up of the car was great! straight in, no queue and found car easily.
Dropping car off was worst experience of air port parking ever! We did not realise we had to find our own parking bay, you don't mention that on the site we booked from, you need to allow at lease half an hour on top in high season as all bays were busy, had to use the overflow area. Checking the key in, only 2 staff on in high season, not enough staff and that left customers moaning which in the early hours of the morning i didn't want to hear really!"
"We were very impressed with the security and speed of the whole experience.Excellent organisation; even with what looked like a long queue on collection after the holiday, we were out in minutes."August 8, 2007
"Yes I was impressed with the service, although when we returned to Bristol Airport, I felt that more buses should have been on hand to accomodate the amount of people that were using the service, but all in all I would use them again."August 8, 2007
"Silverzone was good as usual, we had to change the car at the last minute, I rang ahead and it was no problem when we arrived. I have used you before and will use you again. Thanks"August 7, 2007
"Silverzone was good as usual, we had to change the car at the last minute, I rang ahead and it was no problem when we arrived. I have used you before and will use you again."August 7, 2007
"Well signposted, easy to find. Appreciated the disabled spaces available for arrival drop-off, and told that due to my disablity, the car would be close to check-in on our return. Quick check-in and prompt shuttle into terminal building. On return, only a few minutes' wait for the shuttle bus and efficient service at car keys pick-up point. However, disappointed that despite assurance given on arrival that the car would be parked close for collection, the car was parked at what seemed to be the furthest point from check-in (Row S in Overflow Car Park), and no warning from the staff that this would involve a fairly long walk across an uneven surface - not impossible but not without difficulty for a person with a disability. Overall rating: good value, but points lost on account of unfulfilled assurance."August 7, 2007
"Efficient online booking service for an efficient airport car parking service, which is only minutes from the terminal. The bus service to the airport runs frequently and the staff & drivers are very helpful. Would definitely use again - great value for money!"August 6, 2007
"Very prompt and handy-will use again"August 5, 2007
"I recently used the Silverzone parking at Bristol Airport for the first time and found it to be so convenient and easy. I left my car in a parking bay,checked in my keys at reception,waited 5 minutes for a bus and hey presto I was dropped outside the airport terminal 5 minutes later.Collecting my car on return was just as easy. The cost was very reasonable and the hassle free parking meant that I will definitely be using this scheme next time I fly from Bristol."August 5, 2007
"Friendly and fast service on arrival and return. Will certainly use same car park again"August 5, 2007
"Although we had booked parking for Bristol Silverlink when we arrived the car park was under renovation and therefore we were given a ticket for the main car park. Good service through and would definitely use again."August 5, 2007
"Good. The site seemed secure and although the car was moved (I never like that), it was undamaged on my return. Check in and out was reasonably efficient and the ride to the terminal timely."August 4, 2007
"Less queing to check in than last time I used Silverzone, and buses arrived every 10 mins at arrivals. Not amused when the bus driver shut the door in my face and drove off, when he clearly had sufficient space for one more. The next driver then took an unnessary detour to drop off a mate on another part of the airport.
Noticed that the Red buses arrived at Arrivals far more frequently."
"The parking experience was fair. You park your car then take your luggage to reception hand in keys and wait for courtesy coach. Spaces are not always readily available and you may have to drive on to the overspill car park. The walk to reception with baggage could be shorter. I didn't have to wait for a coach going to airport but had to wait for 25 mins for one on return - along with 30 others making return journey somewhat sardine in tin like. My car however was ready for me and only a short distance from reception. Overall - fair."August 3, 2007
"I booked with Silver Zone as it stated it was on-airport car park.Although this was technically the case it was not particularly near the terminal buildings.On arrival at the Silver Zone(7h00)there were several cars trying to find a parking space and we eventually had to stop at reception to ask where to park as the areas were poorly demarcated and staff standing around the car park were unhelpfull.The details on the voucher leads you to believe that you park your car near reception,leave your keys at the desk and the staff then move your car to a secure parking space.This was not the case - we had to find a parking space several 100 meters away from the rreception area in the overflow carpark,drag our luggage (and child)back to the reception,wait in a line to hand in our carkeys only to find that on our return we had to collect our car from exactly the same parking space we had left it.I don't see the point in waisting time leaving the keys at reception and again collecting them on return if tthe ccar is noot going to be moved.As you know,this booking was made on line and all relevant details were made available on line.
We have used many car parks in the past 10 years when going abroad and some of the factors we consider when booking is price and convenience - this booking with Silver Zone was not the cheapest quote we found and it was definitely not the most convenient.Unfortunately we had already prebooked with them for our next trip from Bristol Airport but that will probably be the last time until they improve there service."
"we were really impressed with Silverzone parking. It was easy to find and the staff were very efficient. We were very quickly on our way to the terminal once we had parked the car and on return there was a bus waiting to take us back to the car and we got the keys very quickly. It was well worth the fee we paid and was alot cheaper than other people we know who had parked cars to fly from Bristol. we would not hesitate to use the facility again."August 2, 2007
"quick and easy was the word dont shop around just book the silver zone car park only 2 mins from the main doors
use it time and time again no probs at all
"This was our second booking through yourselves. The on-line service was excellent as usual and we again had A1 service at Silverzone. We will be booking again via yourselves for our next trip in October"August 2, 2007
"Good reception, did not have to wait too long for bus into and from airport. Only disappointment was that I thought £29.00 rather expensive for parking from Monday 7am to Friday 2pm, ie £6.00 per day, however eight day parking is better value."August 2, 2007
"We had to park in Row Q, no places in main area. No individual parking reference, just row number. Not very well finished area. Very long wait for bus which was then very crowded.
On our return bus came quickly, bur had sqealing noise all the way to the car park."
"I had never used this type of parking before, but the service was so good I would recommend anyone to use it
I am a frequent flier from Bristol and will certainly use it in the future."
"The directions to the Car Park were very good and it was easy to find. The shuttle service was very good, and it was great to come back to find the car was parked very close to the reception area, so no need to drag the suitcases around in the middle of the night looking for your car. Very good."August 2, 2007
"Very happy with the service and would definately use it again."August 2, 2007
"this service worked well for us even though we had a 6 month old baby with buggy, three carry on bags and two suitcases. There was very little time wasted at either end. Fortunately it wasn't raining but even if it had been there is room to shelter at the car park plus toilets. The only slight criticism is that the bus drivers were not very friendly, just a smile and a welcome would have made a big difference."August 1, 2007
"I used the service on Tuesday 17 July arriving at 05.15. This was a very busy time and it took 30 minutes from arrival to get to the actual airport entrance doors. On return at 1000 on 31 July we waited 7 minutes for bus and were the only passengers. We got key quickly but then walked a 76 car row to pick up our car. One would know this the next time but it could be a longish hike in the wet!! My conclusion would be that I prefer the Bristol Long Term carpark with minimal wait or even short walk. Thanks for your help. H"August 1, 2007
"Whilst the car park isn't brilliantly signposted and is confusing on entry (why be directed around a tiny and enevitably full smaller car park section before going into the larger areas??) the service at the front desk was prompt and efficient as was the regularity of the buses. I think some work is required in the car par to bring it up to scracth (thankfully it wasn't raining when we arrived or left or the gravel and mud could have been worse). However, on balance, it is still better than others at Bristol!"August 1, 2007