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Bristol Official Silver Zone Car Park reviews

Bristol Official Silver Zone Car Park logo

Here are some comments that our customers have made about Bristol Official Silver Zone Car Park

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4

"Easy, quick and very efficient, only downside is waiting for the bus and sometimes there are too many people for one bus, at the end of any plane journey you just want to get to your car a quick as yiu can"

October 21, 2007
3

"I last used Bristol Silverzone about 4 or 5 years ago. At that time I found the staff to be brusque, unprofessional and unhelpful and I decided I would park elsewhere in future.
Recently I thought I would try Silverzone again and was pleased to find an improvement in staff courtesy, although the parking spaces are worryingly narrow for the larger car. ( I was worried that I would find dents in my doors on my return from my trip - but didn't)."

October 21, 2007
5

"Very straightforward check in, quick delivery to airport. The bus was waiting outside when we came out of the airport on our return home. We always use this service and have never had any problems."

October 21, 2007
5

"Very slick. No problems whatsoever."

October 20, 2007
4

"ONLY NEGATIVE WAS ON OUR ARRIVAL IT IS NOT MADE CLEAR WHERE YOU PARK YOUR CAR BEFORE DROPPING OF THE KEYS. WE WERE TOLD TO PARK IN THE DISABLED PLACES WHICH I DIDN'T LIKE DOING. OTHERWISE EXCELLENT."

October 19, 2007
4

"all worked realy well , good friendly staff, no waiting to speake of.
One small thing.
my wife is disabled and we took a small mobility scooter, the hight of the bus and the pavement was different so loading and inloading was a bit of a problem.Bujt other than that it was very good service
thank you"

October 19, 2007
4

"Efficient service and polite staff"

October 18, 2007
5

"I have used silver zone now several times. I find it convenient, accessible, easy to use and good value for money. The quality of service offered is excellent and the transport between the site and the airport building is very good."

October 18, 2007
4

"Having arrived at the car park on the 9/10/07 we had to use the overflow area which was quite a distance from the booking office especially if it had been raining however the service was spot on and on our return the buses were waiting to take us back (driver very helpful and informative)and we were dealt with very quickly when dropped off."

October 18, 2007
5

"I enjoyed yet again a professional and efficient service from the Silverzone staff. My only little concern was the wait (20mins) for the shuttle bus to turn up at the pick up point, but saying that it was Sunday night. I have rebooked again for 4 days at the end of October."

October 17, 2007
3

"Very easy, quick and convenient to use. However if it had been raining on arrival or departure it would have been even better if there was a passenger/luggage drop off point nearer the office as we had a reasonable distance to walk with heavy suitcases on both arrival and departure!!"

October 16, 2007
2

"October 2007 - we've used Bristol airport 'silver zone' parking before and things have been OK - this time wasn't so good on both the airport and my parts. First of all we arrived at about 4.30am, as expected, only to find the car park was full and that we were to be 'upgraded' to the long stay car park nearer the terminal building. We were in a slight rush and so therefore, having used the long stay car park before, did what I've previously been expected to do i.e. place the credit card with which I made the booking into the entry machine. On return, I did the same. Unfortunately, when we were redirected at 4.30am, which was still night time i.e. dark, we hadn't fully read the instructions on the 'upgrade' slip. the effect was that I got charged at the normal long stay rate on top of the fee I'd already pre-paid. The instructions were clear on the 'upgrade' slip ... but it was dark and all the parking attendant at the silver zone parking said was 'go to the long stay' and gave us the paper 'upgrade' slip. Now I've got to get a refund of my 2nd payment and, frankly, we could have been given better instructions by the car park attendant and the silver zone shouldn't have over booked us (with 7 weeks notice) in the first place!"

October 16, 2007
5

"Excellent service highly recommended."

October 16, 2007
5

"No problems with this car park or the service provided, no hold ups or long waits for buses and eases of checkin and check out. Would recommend."

October 16, 2007
5

"Excellent service, bus was there waiting and had to wait less than a minute to pick up my key and I didnt have the receipt so very impressive!"

October 16, 2007
5

"Excellent. Easy to find. Prompt transfer to airport and collection on arrival. Nice clean buses. Easy to store cases while on bus."

October 15, 2007
5

"As usual completely satisfied with service."

October 15, 2007
5

"Found car park check in and pick up faultless, and your staff helpful, cheerful & speedy. Drive to the airport via bus was good, only had to wait two minutes.
This is the second time I have used the car park, both times exellent!"

October 15, 2007
5

"I would like to commend Silver Zone parking at Bristol for their excellent service. We booked from 30 September to 7 October. Everything about the service deserves credit from the elements of security to the attitude of the staff. We had nothing but praise for the professionalism of the organisation. Thank you all again."

October 15, 2007
4

"Overall good service. Was a bit confusing when we arrived as to where we needed to initially park the car as the signs within the car park only seemed to point you one way but we found a space in the end and registered with no hassle. There was a bus waiting and we got the the terminal in an efficient manner.
Coming back we managed to get our suitcases quickly so were able to jump on the bus that had just pulled up therefore meaning we didn't have to wait at all. Speedy service in the return of the keys and we were on our way. Would definitely recommend and I would use them again now that I understand the process better!!"

October 15, 2007
5

"silverzone was a quick and efficiant service with an easy check in and fast collect service,i will always use again.

pity the airport was so crap!"

October 13, 2007
5

"Our trip was a very needed stress buster as we both work full time. This was the second time that we flew out from Bristol Airport, and like the car park the airport is busier. The Silverzone Car Park has got bigger and more modern with the car photograph etc. A space was found easily enough and the keys dropped off no problems. Then onto the awaiting "bendy" bus and after a short wait we were dropped at the airport terminal. On our return the bus arrived after a short wait and this quickly got us to the car keys pick up point. We were both pleasantly pleased that the car had not been moved, even though we had expected it to.
Basically the car park was booked to add to the break and be as smooth as possible, which is what it was. I will not hesitate in the future to use this facility again and recommending it to our friends and family."

October 12, 2007
5

"Good location, well-signposted.
Quick transfer.
Professional and courteous staff.
The iced water was as smooth as the overall operation."

October 12, 2007
5

"I always use silver zone- the service this time was the same as ever - very professional and friendly. Even in the midst of the very busy summer period, the staff have remained courteous. Well done!!"

October 12, 2007
5

"A really good service and would recommed anyone to use it. The staff were very efficient and extremely helpful..I am now booking for November/December 2007!."

October 11, 2007
4

"I found online booking very easy. When we arrived at the Silverzone parking site the reception staff were very pleasant and the 5 min trip to the terminal was OK. The return terminal pickup was a disappointment as we waited over what would be, I hope normal for a midday transfer time (accepting that sometimes there are unknown hiccups). The reception staff impressed us by being very helpful, as I had lost my parking slip at sometime the Lady without a moan or a fuss just asked our details and sorted us out quickly and efficiently.
We would recommend and use Silverzone again."

October 10, 2007
5

"Ideally situated just outside the airport. Courtesy bus every few minutes from the booking office at the car park. Return bus to car park from just outside exit of terminal (20 yards to the right as you go out.) cost of parking according to length of stay, but very reasonable! Only one teeny weeny complaint - could I please have my car parked in a lower number when I use the park again in May on my return? - and not in the 50 or 60 row that I've had for the past six visits. Apart from that, I thoroughly recommend Silver Zone for its convenience."

October 9, 2007
5

"The returning of car keys was fast and slicker than the pass, jkeep up the good work"

October 9, 2007
4

"I had no problems with the car park or with reception both of which were efficiently organised. But there was a problem when we arrived at Bristol airport on our return in that there was no bus to take us to the car park. It was not until one of the passengers rang reception to ask where our bus was that one was sent for us. This aspect of the service needs looking into."

October 9, 2007
4

"very quick and efficient service, from dropping off keys to transport to airport. return :- one bus at drop passed the pick up queue to return empty? we had to wait further 5 mins for second bus to drop passengers and then pick us up, there were 30 passengers waiting at this point, all felt the first bus could have taken us back. other then that a very good service ."

October 8, 2007