"with two kids this is easy hassle free way of parking always a bus ready to take you to airport.... will use again."October 31, 2007
"Overall a good experience, but we had to wait 25 minutes for a shuttle bus in Bristol at night. When I phoned Silverzone after 15 minutes they said they had only one bus in operation. This was clearly not true because 10 minutes later 2 turned up at the same time. They could organise this better - they knew 2 flights had just landed where several passengers would need a shuttle."October 30, 2007
"My major concern with this airport is that it is advertised as 'on-site', which it most definately is not. A bus is required to transport you to and from the terminal. This can invlove waiting for 20 mins either side of the flight with limited areas for cover. This should be taken into account when judging check-in times as 'on site' could give the impression that the car park is nearby...."October 30, 2007
"Very easy and straightforward. Bit of time spent queueing on arrival but efficient."October 30, 2007
"Quick and efficient. fast clean bus service to terminal."October 30, 2007
"Have used this park before and have been very happy but I must say this time I was a little disappointed as we had to park far away from office & car was not moved closer ready for our return & we also had to wait nearly half hour for bus to pick us up from airport."October 29, 2007
"Booking through " Airport Parking Shop " was clear simple & quickly done. With immediate confirmation.
We booked " Bristol Airports Silverzone " for a week over the October half term. Directions are very clear & the procedure to enter, park & check in at reception is as described in the booking confirmation paperwork. A few minutes later a coach dropped us off at the departure check in door. Upon return from holiday a similar coach dropped us off at Silverzone Reception within a few minutes of leaving arrivals. No fuss at all. Car safe & unmarked. Better value than a taxi & so convenient.
Would suggest booking earlier & saving yourself a fiver or two.
"Very easy to use, efficient and good value. No long waits for transfer bus. Would highly recommend"October 29, 2007
"This is the second time i have used Bristol silver zone car parks, the service is very good local to the airport. I will certainly use them again."October 29, 2007
"really good service .have used before and will use again .easy to book ,great silver zone bus service ,its simple and hassle free"October 29, 2007
"I was lucky enough to get a lift to the airport so e mailed Silverstone to request a refund. This was dealt with very promptly and a courteous e mail followed. I would definitely use them again."October 29, 2007
"No problems, easy to park, regular shuttle to airport"October 29, 2007
"This was thesecond time we used the service and found it excellent and fast. We have used other private parking "farms" around, but these have been on fields or rough gravel, and with old minibusses as transport."October 28, 2007
"It would be helpful if there was more advice online re return time. For example, I added time onto the return time to avoid extra charges when I collected the car. It is not clear that it is the return arrival flight time that is required.
I was disappointed that in the early hours, after a 4 hour flight and a long wait for baggage reclaim we had to wait for the next bus to the silverzone parking because there were so many people using the service. It might help to use the information provided to you to lay on more buses at times of high use.
Also the exit from the car park was poorly signed.
However, the service was simple to book and use and the price was reasonable. So I would use it again."
"Staff were efficient and polite. I did however have to wait what seemed a long time for the bus to pick us up from the terminal."October 27, 2007
"Very good service, however, we did have to wait quite a long time for the bus on the return trip."October 27, 2007
"The service was fast, efficient & friendly. I use this service repeatedly because it is good value for money & so easy."October 26, 2007
"I find Silverzone at Bristol a most convenient way to park my car before a flight. On my latest trip the first car park in which you need to find a designated space was full. I approached the staff in the booking office and men were dispatched to move a few cars. The staff were and to my experience have always been very helpful."October 25, 2007
"We found the service very efficient at the car park, particularly so as no extra charge was made for our delayed return! The shuttle bus was also very convenient. We would use the car parking facility again when flying from Bristol as we have in the past."October 25, 2007
"Having got to the Silverzone I was diverted to the standard long stay car park with a complimentary ticket because the computor system had malfunctioned.Apart from some concerns over changed security and time wasting all was ok upon return."October 23, 2007
"Hello I am writing to say that the service at Bristol Silver Zone seems to be improving more and more as the system gets more experienced in the set up that is available.
It is very important to be able to pick up the key rapidly as we have a two hour journey after departing the airport. Usually around the 10.30pm -11pm time of night when our flight comes in.
So do appreciate a fast turn around at that time of the night.
This we were able to do successfully on our recent trip."
"Good experience all round. The car park was easy to find, easy to park and extremely short wait for transfer bus to airport. The return was equally hassle free. I would definitely use this parking facility again."October 23, 2007
"Very good! Alas the Silverzone car park was over subscribed, so we were treated to a complimentary upgrade to the Long Stay Car Park inside the airport grounds, for the same price!! Even better!!"October 23, 2007
"Very pleased - all went smoothly. Even in the small hours of the morning the shuttle bus was very frequent - had to wait no longer than ten minutes, even though we had only just missed one.
Would not hesitate to book again."
"First class service, no queing, nice 'buses'.
Only one query. Why is your first price not changeable? £35 for a week I wouldn,t look else, £39, it would depend on what time I fly"
"My experience of the Silverzone on the whole has been excellent. Quick and efficient staff which is essential in the business i am in. I will be using Silverzone in the future. My experience was somewhat tainted when i booked my first stay through agents BCP.
In error i put down the wrong return date. I complained to BCP through e-mail and so far i have had no reply. I was advised by the Silverzone staff that BCP would rectify this. I know that this is no reflection on the Silverzone staff but it has left me bit concerned with the BCP service."
"Silverzone are the tops. We easily found a parking space near to their office. On return they had displayed our disabled badge on the dash board and brought the car right up to the front to avoid unnecessary walking (this was despite the fact we had not displayed the badge - and left it on the floor of the car). Staff very polite. Really quick turn around both at the airport and in the office for collection of the keys. We will always use Silverzone (we did look at the other options but felt they were the best and we also felt safe with them)."October 23, 2007
"Easy, quick and very efficient, only downside is waiting for the bus and sometimes there are too many people for one bus, at the end of any plane journey you just want to get to your car a quick as yiu can"October 21, 2007
"I last used Bristol Silverzone about 4 or 5 years ago. At that time I found the staff to be brusque, unprofessional and unhelpful and I decided I would park elsewhere in future.
Recently I thought I would try Silverzone again and was pleased to find an improvement in staff courtesy, although the parking spaces are worryingly narrow for the larger car. ( I was worried that I would find dents in my doors on my return from my trip - but didn't)."
"Very straightforward check in, quick delivery to airport. The bus was waiting outside when we came out of the airport on our return home. We always use this service and have never had any problems."October 21, 2007