"No problems, easy to park, regular shuttle to airport"October 29, 2007
"This was thesecond time we used the service and found it excellent and fast. We have used other private parking "farms" around, but these have been on fields or rough gravel, and with old minibusses as transport."October 28, 2007
"It would be helpful if there was more advice online re return time. For example, I added time onto the return time to avoid extra charges when I collected the car. It is not clear that it is the return arrival flight time that is required.
I was disappointed that in the early hours, after a 4 hour flight and a long wait for baggage reclaim we had to wait for the next bus to the silverzone parking because there were so many people using the service. It might help to use the information provided to you to lay on more buses at times of high use.
Also the exit from the car park was poorly signed.
However, the service was simple to book and use and the price was reasonable. So I would use it again."
"Staff were efficient and polite. I did however have to wait what seemed a long time for the bus to pick us up from the terminal."October 27, 2007
"Very good service, however, we did have to wait quite a long time for the bus on the return trip."October 27, 2007
"The service was fast, efficient & friendly. I use this service repeatedly because it is good value for money & so easy."October 26, 2007
"I find Silverzone at Bristol a most convenient way to park my car before a flight. On my latest trip the first car park in which you need to find a designated space was full. I approached the staff in the booking office and men were dispatched to move a few cars. The staff were and to my experience have always been very helpful."October 25, 2007
"We found the service very efficient at the car park, particularly so as no extra charge was made for our delayed return! The shuttle bus was also very convenient. We would use the car parking facility again when flying from Bristol as we have in the past."October 25, 2007
"Having got to the Silverzone I was diverted to the standard long stay car park with a complimentary ticket because the computor system had malfunctioned.Apart from some concerns over changed security and time wasting all was ok upon return."October 23, 2007
"Hello I am writing to say that the service at Bristol Silver Zone seems to be improving more and more as the system gets more experienced in the set up that is available.
It is very important to be able to pick up the key rapidly as we have a two hour journey after departing the airport. Usually around the 10.30pm -11pm time of night when our flight comes in.
So do appreciate a fast turn around at that time of the night.
This we were able to do successfully on our recent trip."
"Good experience all round. The car park was easy to find, easy to park and extremely short wait for transfer bus to airport. The return was equally hassle free. I would definitely use this parking facility again."October 23, 2007
"Very good! Alas the Silverzone car park was over subscribed, so we were treated to a complimentary upgrade to the Long Stay Car Park inside the airport grounds, for the same price!! Even better!!"October 23, 2007
"Very pleased - all went smoothly. Even in the small hours of the morning the shuttle bus was very frequent - had to wait no longer than ten minutes, even though we had only just missed one.
Would not hesitate to book again."
"First class service, no queing, nice 'buses'.
Only one query. Why is your first price not changeable? £35 for a week I wouldn,t look else, £39, it would depend on what time I fly"
"My experience of the Silverzone on the whole has been excellent. Quick and efficient staff which is essential in the business i am in. I will be using Silverzone in the future. My experience was somewhat tainted when i booked my first stay through agents BCP.
In error i put down the wrong return date. I complained to BCP through e-mail and so far i have had no reply. I was advised by the Silverzone staff that BCP would rectify this. I know that this is no reflection on the Silverzone staff but it has left me bit concerned with the BCP service."
"Silverzone are the tops. We easily found a parking space near to their office. On return they had displayed our disabled badge on the dash board and brought the car right up to the front to avoid unnecessary walking (this was despite the fact we had not displayed the badge - and left it on the floor of the car). Staff very polite. Really quick turn around both at the airport and in the office for collection of the keys. We will always use Silverzone (we did look at the other options but felt they were the best and we also felt safe with them)."October 23, 2007
"Easy, quick and very efficient, only downside is waiting for the bus and sometimes there are too many people for one bus, at the end of any plane journey you just want to get to your car a quick as yiu can"October 21, 2007
"I last used Bristol Silverzone about 4 or 5 years ago. At that time I found the staff to be brusque, unprofessional and unhelpful and I decided I would park elsewhere in future.
Recently I thought I would try Silverzone again and was pleased to find an improvement in staff courtesy, although the parking spaces are worryingly narrow for the larger car. ( I was worried that I would find dents in my doors on my return from my trip - but didn't)."
"Very straightforward check in, quick delivery to airport. The bus was waiting outside when we came out of the airport on our return home. We always use this service and have never had any problems."October 21, 2007
"Very slick. No problems whatsoever."October 20, 2007
"ONLY NEGATIVE WAS ON OUR ARRIVAL IT IS NOT MADE CLEAR WHERE YOU PARK YOUR CAR BEFORE DROPPING OF THE KEYS. WE WERE TOLD TO PARK IN THE DISABLED PLACES WHICH I DIDN'T LIKE DOING. OTHERWISE EXCELLENT."October 19, 2007
"all worked realy well , good friendly staff, no waiting to speake of.
One small thing.
my wife is disabled and we took a small mobility scooter, the hight of the bus and the pavement was different so loading and inloading was a bit of a problem.Bujt other than that it was very good service
"Efficient service and polite staff"October 18, 2007
"I have used silver zone now several times. I find it convenient, accessible, easy to use and good value for money. The quality of service offered is excellent and the transport between the site and the airport building is very good."October 18, 2007
"Having arrived at the car park on the 9/10/07 we had to use the overflow area which was quite a distance from the booking office especially if it had been raining however the service was spot on and on our return the buses were waiting to take us back (driver very helpful and informative)and we were dealt with very quickly when dropped off."October 18, 2007
"I enjoyed yet again a professional and efficient service from the Silverzone staff. My only little concern was the wait (20mins) for the shuttle bus to turn up at the pick up point, but saying that it was Sunday night. I have rebooked again for 4 days at the end of October."October 17, 2007
"Very easy, quick and convenient to use. However if it had been raining on arrival or departure it would have been even better if there was a passenger/luggage drop off point nearer the office as we had a reasonable distance to walk with heavy suitcases on both arrival and departure!!"October 16, 2007
"October 2007 - we've used Bristol airport 'silver zone' parking before and things have been OK - this time wasn't so good on both the airport and my parts. First of all we arrived at about 4.30am, as expected, only to find the car park was full and that we were to be 'upgraded' to the long stay car park nearer the terminal building. We were in a slight rush and so therefore, having used the long stay car park before, did what I've previously been expected to do i.e. place the credit card with which I made the booking into the entry machine. On return, I did the same. Unfortunately, when we were redirected at 4.30am, which was still night time i.e. dark, we hadn't fully read the instructions on the 'upgrade' slip. the effect was that I got charged at the normal long stay rate on top of the fee I'd already pre-paid. The instructions were clear on the 'upgrade' slip ... but it was dark and all the parking attendant at the silver zone parking said was 'go to the long stay' and gave us the paper 'upgrade' slip. Now I've got to get a refund of my 2nd payment and, frankly, we could have been given better instructions by the car park attendant and the silver zone shouldn't have over booked us (with 7 weeks notice) in the first place!"October 16, 2007
"Excellent service highly recommended."October 16, 2007
"No problems with this car park or the service provided, no hold ups or long waits for buses and eases of checkin and check out. Would recommend."October 16, 2007